Crowne Plaza Orlando Universal


Crowne Plaza Orlando Universal

Crowne Plaza Orlando Universal

Hayes & Jarvis Rating
TripAdvisor Review
2416 Reviews
Guide Price £1,409 per person
Based on 16 April 19 departure from London Gatwick flying with Virgin Atlantic, staying for 7 nights room only in a Standard Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Right in the middle of the action

Conveniently located on Universal Boulevard, just a short walk from the entertainment, restaurants and shopping of International Drive the Crowne Plaza Orlando Universal is the perfect base for your Orlando break. With Universal Orlando® only a 5 minute drive away, Walt Disney World Resort just 15 minutes down the road and easy access to the I Ride Trolley getting around couldn't be easier. Work out in the state of the art fitness centre, relax by the sparkling heated outdoor pool or indulge in a poolside cocktail from the Aqua Tiki Bar. 

  • Relax in the outdoor pool
  • Dine at Elements Bar and Grille
  • Take a shuttle to theme parks
  • Ideally located close to local amenities

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 400 rooms
  • Minimum age: 21

Main Facilities

  • Outdoor pool
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

Crowne Plaza Orlando Universal

  • Approx. 20 mins from Orlando International Airport
2416 Reviews 83% of travellers recommended this hotel

Traveller ratings

  • Excellent 1092
  • Very Good 799
  • Average 326
  • Poor 108
  • Terrible 91

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Feb 18, 2019


The hotel was clean and the rooms were very quiet. A/C worked great and the beds and pillows are very comfy. Pool was heated and the courtyard area has couches, fire pits and games. Nothing but good things to say about our hotel stay.
Feb 12, 2019

Poor service

Greenville, South Carolina

The staff was not helpful or friendly with the exception of check in. Ordered room service and when it didn't come. I called to see if there was a problem. Woman was rude on the phone and told me it was on its way. 25 minutes later and still no breakfast. I called again. Again she was rude. By the third phone call, we figured out the issue, but by then, I needed to check out. If she had been willing to help the first time, we could have figured it out and I would have gotten breakfast. At checkout, the front desk person was short and did not tell me where to go to catch the bus. I needed to go outside to the street to pick up the bus for NAFEM. After sitting by the front, I realized that she had sent me to the wrong place. I then spoke to the valet, who was able to point me in the right direction. So, I wasn't sitting in the lobby all day. The room was out of date. I wasn't impressed with this hotel. I will not be going back to this hotel or any other Crowne Plaza in the future.
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