Crowne Plaza Orlando Universal

The construction around the site right now is a little frustrating. But, they have a shuttle and the drivers like Charles are simply so genuinely nice! Room was very clean and Maria Mojica was especially helpful and accommodating,

My partner and I came here because we planned to visit Universal Studios and this was one of the most reasonably priced hotels in the area. We saw that it was advertised that there is shuttle service from the hotel to the parks, so that was part of the reason we booked this hotel. The hotel isn't bad at all. It serves the purpose, it is nearby several attractions and has a pool, hot tub, restaurant, and vending machines. The only suggestions I would make would be to add more shuttle times to Universal Studios. There were two early morning pick up times (from the hotel to the park) and two drop off times (from the park to the hotel). We selected not to take the shuttle because we didn't want to wake up that early. Also, another suggestion I would make is that the concierge seemed a bit pushy when we arrived and we were simply looking at brochures. He conversed with us and asked us our plans and informed us about a discount to Universal Studios if you take a tour at another IHG facility (golf cart tour and I believe sitting through a presentation). This seemed to sound a bit cheesy and this is the last thing we wanted to hear, especially coming directly off our flight (We really just wanted to relax in our room and look at the brochures). He made us feel pressured. Also, I believe there is a taxi service at the hotel and the taxi driver/operator made a few snide remarks to us as we were getting into our Uber.