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Nicholas Murphy
Travel Dates: August 2023
Traveled To: Africa – Kenya
Itinerary: Nairobi, Amboseli, Lake Nakuru & Lake Elementaita, Masai Mara, Kenyan Coast
Truly memorable family holiday. A genuine experience where we saw the big 5 up close and many more animals as well – highlights included a baby rhino and leopard, and the stunning backdrop of Mount Kilimanjaro. All made possible by an experienced and helpful safari driver and support throughout. Finished off with a relaxing few days at a pristine beach by the Indian Ocean.
Trip Rating

Jane Hobson
Travel Dates: July 2023
Traveled To: Asia – Cambodia, Vietnam, Singapore, Indonesia
Itinerary: Hanoi, Ninh Binh, Halong Bay/Lan Ha Bay, Hoi An, Nam Cat Tien National Park, Ho chi Minh City/Saigon, Siem Reap, Singapore, Ubud, Lombok, Nusa Dua
Hayes & Jarvis organised a superb 4 week trip of lifetime to Vietnam, Cambodia, Singapore and Indonesia for our family of 5 – 3 teenage boys. We had 11 flights and 9 hotels in that time and everything worked so well – the hotels were all beautiful; the trips and activities varied and interesting and the support we had whilst travelling was very timely and helpful. We have amazing memories and would go back and do it all again.
Trip Rating

Catherine Walker
Travel Dates: August 2023
Traveled To: Asia – Singapore, Indonesia
Itinerary: Singapore, Ubud, Munduk, Lombok, Sanur
Our trip was a carefully planned 30th Wedding Anniversary celebration…..we started conversation with Jasdeep, our Trip planner from Hayes & Jarvis, and we aimed to experience the cultures of Singapore, Bali & Lombok (His local knowledge built our trip and we are very grateful). Our trip then was passed to a Trip Co-ordinator, Namrata, from Enchanting Travels. We quickly received essential documents and participated in a video call, prior to departure. We created unforgettable memories and it is extremely hard to pick one highlight but….staying at The Samaya Hotel in Ubud and experiencing a 100 candle lit Anniversary Dinner on the banks of the river was incredible. A close second would be the magical moment swimming with turtles in the Gili Islands… indescribable. The overall experience exceeded our expectations. To have a personal Trip Co-ordinator always available was priceless – we have never experienced this level of service and would fully recommend it for both reassurance and care. In addition, a personal driver and Guide for all transfers and trips was exceptional. Namrata contained to liaise with the company and ensure we experienced excellent service on all trips within our holiday.
Trip Rating

Nigel Smith
Travel Dates: August 2023
Traveled To: Central America, South America – Peru, Costa Rica
Itinerary: Lima, cusco, Machu Picchu Pueblo, Sacred Valley, San José and Central Valley, North Pacific Coast
Our trip adviser organised the trip so well we didn’t have to worry about transfers or our luggage at any point. This was all taken care of by the Hayes and Jarvis team. During our trip we stayed in six hotels and had nine flights. Each hotel fitting our needs perfectly and each flight was made without and hassle. We was picked up and dropped off at all the right times. The trip coordinator was contactable at all times, even at the weekends. We had two half day walking city tours, one two day tour and another one day tour. All the guides were very knowledgeable and were good company. We plan to have multi-destination holidays again and will definitely use Hayes and Jarvis.
Trip Rating

Kirsty Wilkes
Travel Dates: August 2023
Traveled To: South America – Ecuador, Peru, Brazil
Itinerary: Rio de Janeiro, Lima, Cusco, Sacred Valley, Guayaquil, Galápagos, Quito
Thank you for planning such an amazing South American adventure for us. The trip fulfilled all our travel dreams and so much more! We felt like special guests and were given the luxury treatment throughout. We loved having a trip co-ordinator to answer all our questions upfront and the fact that Claudia was on hand in case of any queries during our trip was reassuring.
Trip Rating

Suzanna Brown
Travel Dates: August 2023
Traveled To: Asia – Indonesia
Itinerary: Ubud, Gili Trawangan, Sanur
Amazing. Bali and Lombok were absolutely beautiful. Memorable holiday.
Trip Rating

Henry Hall
Travel Dates: August 2023
Traveled To: Africa – Tanzania, Kenya
Itinerary: Nairobi, Masai Mara, Lake Nakuru & Lake Elementaita, Amboseli, Zanzibar
The trip exceeded our expectations, the level of service and support was first class. The support given by our Trip Coordinator (Brian Libasia Shabola) was excellent.
Trip Rating

Clare Harwood
Travel Dates: August 2023
Traveled To: North America – USA, Hawaii
Itinerary: Los Angeles, Oahu, San Francisco
Could not recommend Hayes and Jarvis enough. From initial planning to access to our own representative while away we feel very lucky that we booked our trip with them. The knowledge of agents is second to none.
Trip Rating

Mandy Griffies
Travel Dates: August 2023
Traveled To: Central America – Costa Rica
Itinerary: San José and Central Valley, Tortuguero, Arenal, Monteverde, Manuel Antonio
This trip was simply brilliant from start to finish. Having a dedicated travel person in South America reminding me of timings everyday was so good.
Trip Rating

Nicholas Baines
Travel Dates: August 2023
Traveled To: Asia – Malaysia
Itinerary: Kota Kinabalu, Danum Valley, Sukau, Sbai, Sandakan, Kota Kinabalu Beach
Could not recommend this more highly. Everything was taken care of, the team were constantly available and supportive, and the itinerary absolutely unforgettable.
Trip Rating

Lorraine Kaye
Travel Dates: August 2023
Traveled To: Central America – Peru, Argentina, Brazil
Itinerary: Lima, Sacred Valley, Cusco, Puetro Maldonado, Buenos Aires, Foz do Iguacu, Rio de Janeiro
Great service, great ideas, great experience.
Trip Rating

Joslyn Montgomery
Travel Dates: August 2023
Traveled To: Africa – Kenya
Itinerary: Nairobi, Samburu, Lake Nakuru & Lake Elementaita, Masai Mara
We travelled with Hayes and Jarvis for a Kenyan safari, all I can say it was seamless, the holiday flowed perfectly. The care we received before, during and after was amazing. The experience will last me my lifetime and I can’t put into words how amazing it was.
Trip Rating
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