Award Winning
Our unrivalled knowledge is recognised through numerous accolades and nominations.
Exceptional Service
“Very knowledgeable and helpful staff. Everything went smoothly from booking onwards. Would highly recommend.”
– S. Gardner, Past Customer
In the Know
Our travel experience means you get insider knowledge from dedicated Travel Consultants.
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You and your holiday are in safe hands with us so you can book with confidence and travel worry free.
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Highlights
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Our Awards
At Hayes & Jarvis, we are consistently recognised by prestigious organisations across the travel industry for our tailor-made luxury holiday experiences. In 2022, we received seven British Travel Awards, voted for exclusively by consumers: Best Travel Company to Southern/South-East Asia, Best Travel Company to Australasia/Oceania, Best Travel Company for Tailor-Made Holidays, Best Travel Company for Safari Holidays, Best Travel Company for Wildlife & Nature Holidays, Best Travel Company to sub-Saharan Africa and Best Travel Company to South America. We were also recognised by Conde Nast Traveller Readers’ Choice Award as Best Tour Operator, by World Luxury Travel Awards as Best Luxury Tour Company, and by World Travel Awards as England’s Leading Tour Operator.
What our guests say
“We had originally booked a trip to India for 2020, but due to the Covid situation we have had to re-arrange for late 2021. During this process Jasdeep has gone out of his way to help us re-arrange the holiday and made every effort to keep the price similar without compromising any of the experiences we were looking forward to. This is the first time we have used Hayes and Jarvis and we are very pleased with the service we have received.”
“Outstanding rapid and detailed service from Thidara Udomritkul at Hayes & Jarvis. Our requirements were heeded and the initial proposal was attractive and good value. This proposal was tweaked until we were completely satisfied. Can’t wait to start the holiday now. Have holidayed with Hayes & Jarvis previously and found them to be high quality, bespoke and caring.”
“Special Holiday with H&J: For our special Holiday we booked with Alice at H&J and had a wonderful experience from start to finish. We shared our dates and had so many options with different trips and booked with piece of mind in these difficult times. Great service, price and will use again, thanks James.”
“Originally booked for South America this August. The service came under the spotlight when this was not going to happen. In contrast to another organisation they were helpful and flexible. All now re-booked for 2021. Thidara helped replan the trip with options. First time I’ve used Hayes and Jarvis. Would recommend especially for more complex trips.”
“Personal touch. Although ultimately our holiday this year was cancelled, we cannot praise Hayes & Jarvis enough in their response in these unprecedented times, especially Jas. He really went out of his way in trying to find us a suitable alternative holiday, making sure that the alternatives were in line with our original plans, kept us informed (almost on a daily basis) of developments, be it changes in airline schedules or local government developments. We felt like he really cared and appreciate his personal touch. But even he could not work his magic this year. Nevertheless, given our experience with Hayes & Jarvis to date, we look forward to planning our next summer holiday with Jas.”
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What our Guests say
Darron McGuirk, UK
This is my fourth booking through H&J and after our previous experiences why wouldn’t we be. I was looking for a tailor made holiday for the two of us and set the agent Chris the challenge. He spent the weekend finding what we wanted and we are pleased with the results. The main advantage of using the H&J staff is that they have all visited the hotels and resorts so offer a first hand review! Looking forward to the holiday. Thanks to Chris and all at H&J
Mark, UK
“From initial phone conversation to final booking our travel consultant Chris Cook was brilliant. Nothing was to much trouble, even though we changed our minds many times on resort choice. He was extremely knowledgeable and helpful through personal experiences on our chosen destination. Which helped us emencely when making final choice. All correspondence was supported with emails. All in all a first class service.”
TP, UK
“I have booked many holidays through Hayes and Jarvis with Jasdeep Bhela! Fantastic booking experience every time with Jas. His knowledge is quite extraordinary and he manages to find exactly what we require (and more) every time. He really takes the work out of the whole experience. We have had some wonderful holidays and have just booked another. We are counting down the days to our personalised holiday.”
Mark Trowers, UK
“We have booked through H&J before and always find there service exceptional. It a tough time for the travel industry but Valentina Gaggero who assisted us in the booking made everything so easy. Simple things but she just always did what she said she would, called when she said she would and was thoroughly professional throughout the booking process and now continues to be while we await our departure in July 🤞 Do not be put off by Hayes & Jarvis vast array of luxury holiday destinations as they van be competitive as well as give you the VIP service as well.”
Naomi Colburn, UK
From my initial contact, Charlotte listened to what we wanted, was friendly and clearly knowledgeable and produced a fantastic itinerary for us, including all we had asked for and added extras she correctly thought we would like. There was flexibility and choice in the planned itinerary and she offered us our perfect holiday, within our budget.
I felt very confident in Charlotte and it is, without doubt, the best experience I have ever had when planning a holiday.
She clearly put a lot of work and effort into planning our trip and gave us a tailor made individual holiday that completely met our needs. I could not ask for more.
Mark Howells, UK
I have booked 5 holidays with Hayes and Jarvis and each experience has been top class. We have had a different advisor for each holiday and we have found each one of them to be very knowledgeable and experienced, they are friendly and always listen to my needs.
Keep up the good work.