JW Marriott Phu Quoc Emerald Bay Resort

We recently celebrated our 30th wedding anniversary at JW Marriott Phu Quoc Emerald Bay Resort & Spa. We loved the unique concept and styling by Bill Bensley, it is truly one-of-a-kind beach resort on the beautiful island of Phu Quoc. The white sand beach with pristine turquoise sea is stunning together with the fabulous 5 star resort facilities offered a relaxing and indulgent holiday experience. The guest rooms are very spacious with high ceilings, beautifully furnished and themed according to the university department concept. We were privileged to stay in the most beautiful Turquoise Suite which was an absolute treat and a great way to celebrate such an important milestone. We found the Pink Pearl, fine dining restaurant to be one of the most spectacular restaurant we have dined at - truly exquisite! Highly recommend JW Marriott as one of the finest and most unique beach resorts you will ever stay at

It was a last minute decision while we were staying at the Le Meridien Saigon. We decided that we need to whine-down, relax, do nothing after 2 weeks of lots of walking and sightseeing in Japan. We stayed here for 3 full days and 2 nights. The drive from the airport (small) to this resort took about 20~25min as there was no traffic. The entrance looks grand and trees are lush green along with well manicure. It is about 1.2km from the entrance to check-in lobby. So do not bother to walk back out to the main street to do anything..it is hot and humid, you will die... or loose 5lbs of water! :) Design: beautiful with lots of details and full "myth" of the history of the hotel, land, university, even the GM Great Great Great Grandfather... The decors are beautiful with lots of real artifacts found all over Europe and brought back to decorate this resort. I must say it is very grand and beautiful!!! It is a sigh to see, including a tour with guide about the hotel and "history" if you sign up. Must see in person to believe. I have seen others in Thailand and I believe JW Marriott outdone themselves with this place. Staffs & Services: Excellent, speak English (not everyone is fluent) but the key staffs are able to communicate without problem. Staffs are friendly, always with a genuine smile when helping and quick to respond. Staffs are very helpful, go out of their way to make sure you are happy even a simple request like peel the skin of this one tropical fruits during breakfast buffet. We also able to request a special fresh mixed fruits, veggies and greens on an off day (not serving that morning). We had a chance to meet and chat with the GM in person multiple times, Mr. Collin (Ty). He is down to earth, friendly and sincere not like some other GMs that you never see, except the name on the web page or printed letter. We also met with the Director of Foods & Services (thank you for helping with the late check-out request!) :) Foods: Breakfast buffets is must!! Excellent foods choices, fresh squeeze health fruits, veggies, smoothies, etc. along with other fresh tropical fruits, Pho, Bun Bo Hu, eggs made to order, Vietnamese Banh Mi, Japanese, typical western breakfast choices and many dishes, all sorts of breads, Vietnamese Ice Coffee, hot or cold, regular coffee and many more dishes that you would not get bore for a week stay. - One bad feedback is the Red Rum bar foods were not that great. We ordered a deep fries octopus dish, fish and chip, a couple beers, a long island and fresh coconut. Service was very slow, even though there were only 3 tables have guest (took more than 35 min). With that much waiting,the octopus came out raw and still uncooked. We have to return and request it done right, which took another 20 min and still wrong. So be careful if you order this dish. Beach and Resort: Super clean, fresh bottle water readily available for guests near the pools or along the beach resort. There are paddle boards for you to borrow if you want to paddle, various classes for you to sign up from making the famous Hoi An lantern to yoga on the beach or biking to nearby attractions (no charge to use the bike), go as a group, etc. Spa services and choices are excellent but highly recommend signing up as soon as you check-in and know what you want. The special package that take 3 hours plus go fast! Very good deal. In general, we will be back with our 3 kids to let them enjoy this wonderful resort and white sandy beach!!

I had a short trip to visit here,stay 2 nights . The staff was super nice, they gave me very special welcome, especially Ms. Tram(Red Rum restaurant), she speak English very well, she very kind and helpful, also she recommended me to try local drink called"nuoc dua" and it's really nice. I really enjoy my time there and will be back soon and stay with JW Mariott again.