• Gaylord Opryland Resort

Hotel

Gaylord Opryland Resort

Gaylord Opryland Resort

Hayes & Jarvis Rating
TripAdvisor Review
11280 Reviews
Guide Price £1,319 per person
Based on 06 June 19 departure from London Heathrow flying with United Airlines, staying for 4 nights room only in a Standard Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Fantastic shopping, dining and entertainment all under one roof

This all-singing all-dancing resort is one of the world’s largest non-casino hotels and offers a dazzling array of facilities all set under one roof thanks to the breathtaking central atrium structure. Travel a quarter of a mile by boat on the indoor river, enjoy a sparkling atrium fountain show or visit the 20,000 square foot spa for a luxurious pampering session like no other. Then why not check in to one of the 17 different eating and drinking venues to try international cuisine in exciting locations.

  • Enjoy the staggering array of facilities at this 40-acres resort
  • Cruise onboard one of America’s largest paddle boats
  • Take dining to the next level with 17 bars and restaurants
  • Look forward to choreographed fountains and live music
  • Experience a boat ride indoors through the gardens
  • Unwind at the full service spa

Hotel Features

Hotel Category

Luxury
  • Check-in Time:
    15:00
  • Check-out Time:
    11:00
  • 2881 rooms
  • Transfer duration: approx 25 mins from Nashville International Airport.

Main Facilities

  • Fitness facilities
  • Golf
  • Indoor pool
  • Outdoor pool
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only
Location Highlights

Gaylord Opryland Resort

  • Approx. 15 mins from Nashville International Airport.
11280 Reviews 67% of travellers recommended this hotel

Traveller ratings

  • Excellent 4468
  • Very Good 3195
  • Average 1761
  • Poor 1002
  • Terrible 854

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jul 16, 2019

Amazing water park

Atlanta, Georgia

My review is mainly going to be about the new Soundwaves water park, because most of the hotel reviews are repetitive. THE GOOD: The new waterpark is GORGEOUS! They are still working out some kinks, but i feel they really have a great thing. It cost extra to go here, which i actually like because it makes it not so packed. Yes, it was crowded but nothing like a resort where every single person can go in. At least it keeps out the people who are there for other reasons and would just check it out because they are there. There are multiple fun big slides both indoors and out and wonderful areas with zero entry for younger children. Indoors there is a lazy river, a faster river and an activities pool where you can play basketball, do rock climbing or just toss a ball. The outdoor wave pool is beautiful and the least packed wave pool i ever been to. It’s wonderful. There is also an indoor adults only infinity edge pool on the third floor. There is a full bar up there with food, etc. good towels are available throughout the park, which is very nice. There is a small adults only pool in outside which was not too crowded. My family and i all had fun. So much fun that my husband and i came back a few weeks later without the kid. The NOT AS GOOD: i don’t want to say bad because i do think some of these things are kinks that will be work out, if management listens to the guests. The line for food at the little food trucks was pretty ridiculous. We just planned to eat at odd times so as to not experience the lines. For the number of people they are serving, they need better food options. Having an outdoor quick for (chips, pretzels, etc) would be nice. Both truck had items that needed to Be cooked, which seemed to hold up the line big time. There could be some premade snacks or easy grab and go with a separate person ringing those up. If you wanted just chips, you had to wait behind all of the people ordering cooked food. Chairs were all taken and “reserved” very early. I know this a problem everywhere and i resolved it by watching a chair for a while and kindly removing the folded towel they put out to reserve said chair. I figured if no one used it within an hour or at least didn’t put personal items out, they didn’t need it. The bottom line is, this is a beautifully designed water park with a lot of potential and i am returning for a third time in a couple of weeks. As for the hotel, it is an amazing property. For all those who say this and that for a “5 star” property, they might want to check their source. This is a 4 star property or Category 5 for Marriott. Do not expect a Ritz Carlton or St. Regis; although the gorgeous gardens are an AMAZING bonus for a Cat 5 property. The rooms are pretty standard, but updated and nice. Someone complained about no microwaves, but high end hotels do not have microwaves. Those are usually in a more family level hotel. They do have microwave centers on each floor and have mini fridges in each room. People need to research a property before they complain about amenities they do not have. Anyway, i was not blown away nor was disappointed. Side note: Check-in was a cluster and took 30 minutes from the time i got to the receptionist. They had a trainee working the elite line and she had no clue what she was doing. Why would management EVER put a trainee in the elite line. Those are your most loyal customers and she literally had not idea how to check us in. Luckily another woman came over after 15 minutes and started resolving the problem. She then offered to comp our valet for the inconvenience, which i appreciated the proactive nature. I try to judge a property on how they handle mistakes rather than if they make a mistake. We are all human. That being said, don’t put a brand new trainee by herself as the elite check I’m person. Not fair to her or the people checking in!
Jul 15, 2019

Quite a place!

Austin, Texas

This is quite a hotel, unlike any I've been in. It is huge, with massive indoor gardens, fountains, ponds, restaurants, stores, and all kinds of other things. It also has an amazing water park in which we spent quite a lot of time. There are even boat rides you can take within the hotel. Be prepared to walk a lot! The breakfast buffet is very expensive, but also very good, so although it seems too much to pay for breakfast, at least you feel like you're getting something better than average. Not everything was perfect. The check-in process took almost a full hour, and this was in the "short" mobile check-in line. The hotel was completely swamped with incoming guests, and the staff was overwhelmed. The check-in clerk completely ignored the request for a roll-out bed (which was also requested, and ignored, in the online check-in process). The room was tiny, beds were not very comfortable, and there was dirty underwear waiting for us in the room. However, the rest of experience was so positive that I'd still give it 4 stars.
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