Gaylord Opryland Resort


Gaylord Opryland Resort

Gaylord Opryland Resort

Hayes & Jarvis Rating
TripAdvisor Review
9799 Reviews

Fantastic shopping, dining and entertainment all under one roof

This all-singing all-dancing resort is one of the world’s largest non-casino hotels and offers a dazzling array of facilities all set under one roof thanks to the breathtaking central atrium structure. Travel a quarter of a mile by boat on the indoor river, enjoy a sparkling atrium fountain show or visit the 20,000 square foot spa for a luxurious pampering session like no other. Then why not check in to one of the 17 different eating and drinking venues to try international cuisine in exciting locations.

  • Enjoy the staggering array of facilities at this 40-acres resort
  • Cruise onboard one of America’s largest paddle boats
  • Take dining to the next level with 17 bars and restaurants
  • Look forward to choreographed fountains and live music
  • Experience a boat ride indoors through the gardens
  • Unwind at the full service spa

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 2881 rooms
  • Transfer duration: approx 25 mins from Nashville International Airport.

Main Facilities

  • Fitness facilities
  • Golf
  • Indoor pool
  • Outdoor pool
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only
Location Highlights

Gaylord Opryland Resort

  • Approx. 15 mins from Nashville International Airport.
9799 Reviews 67% of travellers recommended this hotel

Traveller ratings

  • Excellent 3856
  • Very Good 2796
  • Average 1547
  • Poor 868
  • Terrible 732

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 19, 2018

Massive size but under staffed; overpriced, crowded and confusing layout

Hacienda Heights, California

The place has potential, but not enough staff to help with check-in so you have to wait, wait and you got it wait. multiple conversations at the same time it is hard to hear. Errors in hotel booking, parking is crazy expensive. So large a hotel that you get lost in the one mile trek to your hotel room. They do have information booth around, just not one there to staff it (just brochures laid out). restaurants are nice and Christmas decorations are amazing. Suggest you visit the garden but no value to staying at this hotel, no advantage to you as customer, no discounts, no upgrade (yes I am platinum in Marriott). When problems happen you need go to lobby wait in line, then get a supervisor to try to solve it. I sound like a scrooge but they made me into one. Oh everything is expensive there too, food, entertainment and again no discount for guest. No reason to stay there, there are millions of free visitors anyways.
Jan 19, 2018

Nashville Tour


The Gaylord.... a huge three ring circus where no one in management, reservations or the front desk knows what is going on! We made reservations through a tour company for 12/2 and 12/3. After waiting in a significant line we finally got to the desk and were told they did not have our reservation. They informed us we could get a room at a hotel across the street that still had 10 rooms. Now, they own that hotel also, but they wouldn’t call to make the reservation, they just handed me a number. The lobby was chaos and very noisy so I am standing there trying to go through a phone tree which took me 3 times , but finally got a room. The Gaylord also neglected to tell us that there was a shuttle to said hotel so we wound up bribing a cab to drive us across the road. It seems the Gaylord draws huge crowds to view their Christmas displays. It took almost 30 minutes to drive across the road. If we had not had luggage we could have walked! The next day we found out they didn’t have a room for the tour company rep either, although they somehow found one and they kept another member of our tour waiting in the lobby for 6 hours for a room. The woman has MS and is in a wheelchair for heaven sake! Yet they kept her waiting all that time! We will not go back and will tell anyone who mentions the place our experience!
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