Crowne Plaza Memphis Downtown

Hotel

Crowne Plaza Memphis Downtown

Crowne Plaza Memphis Downtown

Hayes & Jarvis Rating
TripAdvisor Review
1428 Reviews

A Whole New Level Of Personalized Service

Memphis is a music lovers dream, from blues to rock and roll there is something for everyone. Located in downtown Memphis this comfortable hotel is ideally situated just a few blocks from the famed Beale Street Entertainment District; a heartbeat of plentiful funky bars, restaurants, shops and tourist gems. Crowne Plaza Memephis Downtown is also the only hotel to offer a complimentary downtown shuttle service making it even easier for you to enjoy the glorious sites and sounds of Memphis, or if you prefer, why not enjoy the array of southern dishes available at the hotel's very own River Cafe.

  • Downtown Memphis
  • Bar
  • Swimming Pool
  • Fitness Centre
  • Free Shuttle Service

Hotel Features

Hotel Category

Trusted

Main Facilities

  • Outdoor pool
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

Crowne Plaza Memphis Downtown

1428 Reviews 62% of travellers recommended this hotel

Traveller ratings

  • Excellent 464
  • Very Good 425
  • Average 323
  • Poor 130
  • Terrible 86

What to Expect

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

May 25, 2018

Karen C

Alice Springs

Breakfast was amazing. Restaurant staff very friendly and efficient. Very good service provided by shuttle bus however had a bad experience with housekeeping staff. To start with we were sent to a dirty room when we arrived. This actually happened to other guests as well. Next day we went out and returned around 5.30 to discover our room hadn’t been serviced. Maid was just about to leave floor. I asked her if she was going to service our room. She reply’s “what your room not done” and I said no. I went to front desk to complain and they and they would contact housekeeping. Maid came back and quickly made bed and took cups and glasses away. I asked if we were going to get some more. Maid said she would bring some back. We never got them. Had to go down and get some from restaurant. There was also no sugar or creamer in the room. Next day arrived back around 5.40 and Room not done again. Saw same maid at end of corridor so went and asked her if Room was going to be serviced. She rang someone and said “did you do Room ? (Have forgotten number of room) after me telling her it wasn’t done. I asked for a couple of towels and she said there were none. If we wanted towels we would have to go down to reception. Went back to reception and asked what the problem was with this woman because we weren’t getting any service from her at all. Housekeeping were contacted again and another very nice maid came and did our room. I don’t think 6 o’clock at night is an acceptable time for Room service when you’ve been out all day and have come back to relax. It’s a shame that house keeping spoilt our stay in your hotel when every other service was outstanding. I will never stay there again and still don’t know what this particular maids problem was. I used to be a housekeeping supervisor in the Crowne Plaza hotel in Alice Springs Northern Territory Australia and this would never have happened there.
May 24, 2018

holiday

Oxford, United Kingdom

Great place to stay very friendly staff especially Sharon Jackson ( Lady marmalade) who does the best omelettes in Memphis cooks while you wait choice of filling good breakfast and evening meal good free shuttle bus within 2 mile radius of hotel shout out to Julia and Jay Stark Thanks for making our trip to Memphis special
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