W New Orleans French Quarter

An intimate and secluded New Orleans experience

Set down a typically New Orleans road, this stylish boutique hotel combines the mystery and charm of the city with modern signature style in order to provide a great central city stay. Soak up the atmosphere in the secluded courtyard and take a refreshing dip in the pool before heading to SoBou – the hotel’s super-stylish Creole inspired restaurant. Guest rooms provide a chic and modern retreat for when you’ve had enough of exploring the city and come with area views and a minibar as standard for your comfort.

Hayes & Jarvis Rating

Average: 4 (1 vote)

Hotel Category

Deluxe

Location Type

City centre

TripAdvisor Review

1232 Reviews

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Hotel Features

General Information

Check-in Time:
15:00
Check-out Time:
12:00
97 rooms
Floors have lift access: No

Main Facilities

Fitness facilities
Outdoor pool

Accommodation Type

Boutique

Board Basis Options

Room Only

Hotel Location

Location Highlights

W New Orleans French Quarter

City centre
Approx. 30 mins from New Orleans International Airport
Minutes from Jackson Square

1232 Reviews

75% of travellers recommended this hotel

Traveller ratings

Excellent 558
Very Good 315
Average 171
Poor 106
Terrible 82

What to Expect

Location
Sleep Quality
Rooms
Service
Value
Cleanliness

Reviews

Nov 14, 2019

Great Location Somewhat Dated

New York City, New York

Ten years ago many of the W’s seemed liked the most trendy places around. Now some seem more likely a thirty year old and a little long in the tooth. The New Orleans W is in an excellent location actually inside the French Quarter but outside the noise of Bourbon Street. The staff were very nice and welcoming during my check in and my room was decent. That said, I believe there are some renovations and updates that would make the hotel feel younger and perhaps tendy again. I would definitely return given all the positives with this hotel.

Nov 08, 2019

Great Location

Dubai, United Arab Emirates

After a few teething problems had been ironed out by the front desk manager, we actually enjoyed our stay. The rooms are nice, cozy and quiet. If you booked a breakfast package, a la carte breakfast will be served in SoBou Restaurant. The front desk staff unfortunately is not W standard.

Oct 22, 2019

Please choose another hotel

Annapolis, Maryland

As a Marriott Titanium member we expected better service. This hotel was not up to Marriott standards. The service was lacking. The rooms just are not clean. Management needs to take a look at this property. This W hotel was a disappointment in every aspect. Upon check in (which we had also done via the app 24 hours in advance) not only were no rooms available but they were not able to tell us if anyone with a balcony would be checking out. Actually, they couldn’t even understand the question as English was not the first language of any desk person. After roughly 5 hours we were offered an upgrade to a junior suite. I’m not sure who decided the room we received was a suite but it was laughable. The tiniest window and the smallest room. So dark! The bathroom was about 1/2 step from the bed which is not only gross but totally uncomfortable. No bottled water offered. Signs everywhere that indicate what you will be charged if you take or ruin something. The towels were just terrible and so thin. We always ask for extra towels and still ran out. Our rooms were not even cleaned until very late in the afternoon. The pool is so small. Trash cans nearby so the smell is lovely on a hot day. The lobby is smaller than most peoples living rooms. Water and cups provided. There is a quart-yard that is nice at night. However, the music and the quart yard at the Ritz are by far superior. For roughly the same price stay at the Ritz. No one welcomes you or welcomes you back. Unfortunately, the concierge also wasn’t particularly useful. We had emailed ahead to try and get an earlier dinner reservation. He clearly hadn’t looked at it before we arrived and it was then too late to make it happen. When we checked in on Friday morning we had requested a late check out of 3 pm (not a big deal for Marriott Titanium members). Well on Sunday our keys stopped working when we returned to our room after touring. We went back down to the front desk and again had to try to explain what was happening to yet another employee who had difficulty understanding English. We were told (3 days after the request) that it wasn’t possible. So we had to check out immediately. Then wait by the pool as we had already scheduled our shuttle to the airport. Not a big deal except it was in the 90’s. Ugh. They offered us 5000 points. This chain of events was so unacceptable. Service at a Marriott Courtyard is consistently better than this hotel and the W is roughly $500/night. There are so many choices in New Orleans and we would suggest you chose another hotel

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W New Orleans French Quarter

An intimate and secluded New Orleans experience

Hayes & Jarvis Rating

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