The Battle House Renaissance Mobile Hotel & Spa

You cannot enter this hotel without being wowed, the lobby is spectacular. The staff is very accommodating. The rooms are very spacious and very well maintained, some of the fixtures look a little dated, but not a problem. Rooftop pool another WOW! Towels were plentiful. Internet is a little sketch. Overall..this is the place to stay.

This is a beautiful historic building and the lobby is breathtaking. As a general rule, all of the hotel staff were friendly and helpful. The room and the bathroom were spacious. However, it's time to professionally clean those carpets. White socks should not be black after walking across the room. This is not a slam against housekeeping as there is only so much a vacuum cleaner can pick up. We enjoyed the pool several times but the spa staff are desperately in need of customer service training. Apparently their focus is verifying only hotel guests enter the pool area. There were never towels available. One evening the bartender obtained towels for us. One afternoon a spa employee brought towels after I went back to the spa area to request them. At our last evening, all of the used towel hampers were over flowing and towels were piled up on the pool deck. Frankly, I find this unacceptable.

The hotel is located in a historic building. Beautiful architecture but very spread out. From entrance to rooms to pool, is spread out, but due to old buildings that have been combined, they can’t help it. It wasn’t a problem, as long as you can walk. Friendly service and employees. We used the pool and Joe Cain restaurant, both nice. Was disappointed the concierge lounge was not open on a Friday night. Lobby is very inviting.