Riverside dining

Hotel

Hilton Palacio del Rio

Hilton Palacio del Rio

Hayes & Jarvis Rating
TripAdvisor Review
3393 Reviews
Guide Price £1,429 per person
Based on 20 April 19 departure from London Heathrow flying with Aero Mexico, staying for 5 nights room only in a Double Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Historic hotel on San Antonio's Riverwalk

Centrally located on the banks of San Antonio’s RiverWalk the Hilton Palacio del Rio is the perfect base for your San Antonio adventure.

You’ll have a choice of dining options at the Hilton from Durty Nelly’s Irish Pub offering a selection of classic American and Irish dishes and nightly sing-a-longs to the River’s Edge Café and Patio which offer a South Texas inspired cuisine overlooking the RiverWalk.

However if you require even more variety there are a range of restaurants and bars within walking distance of the hotel. Unwind by the outdoor pool or enjoy a workout in the hotel’s fitness centre.

After a busy day of exploring San Antonio’s highlights such as the historic Alamo and the beautiful Mission Reach retire to the serene oasis of your guest room with its locally themed Spanish décor and relax on the balcony as you take in your view of the river or the city.

  • Great downtown location by San Antonio’s RiverWalk
  • Enjoy the lively atmosphere in Durty Nelly’s
  • Take in the panoramic view from your balcony
  • Unwind in the rooftop swimming pool

Hotel Features

Hotel Category

Trusted

Location Type

City centre
  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 485 rooms
  • Minimum check in age: 18

Main Facilities

  • Fitness facilities
  • Outdoor pool
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

Hilton Palacio del Rio

  • City centre
  • Approx. 15 mins from San Antonio International Airport
3393 Reviews 83% of travellers recommended this hotel

Traveller ratings

  • Excellent 1926
  • Very Good 975
  • Average 297
  • Poor 119
  • Terrible 76

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Feb 13, 2019

From phenomenal to disaster in twelve months...

Cypress, Texas

From phenomenal to disaster in twelve months...I can't tell you how many times I've been a guest in this iconic hotel, but it's at least thirty times in my thirty eight years. Last year at this time I was blown away by the world class customer service throughout my stay, but tragically this year has been nothing but a disaster from arriving the hotel three hours ago. It all began the day before arrival. I'm a seasoned traveler who is completely brand loyal to Hilton (if there's not a Hilton, I don't go). Before every trip I check my reservations, check-in online, and handle other minor details to make my stay simple and to alleviate as much work for the hotel staff as possible. When I checked my reservation, it showed $35,021.50 for a three night stay reserved at $179/night! I began phone call after phone call trying to get this resolved (we're talking hours on the phone with no luck). Finally someone at the hotel assured me it was fixed and everything would be perfect...that was not the case! The hotel authorized my American Express for the full amount therefore maxing out my Hilton Honors Amex. The young lady checking me in today was quite rude informing me my card was declined and I must provide alternate payment to check in. I tried to explain the issue and ask for help, but all I got in return was eye rolls and sarcasm! So, I charged the room on a different card and fumed off to my room. Now a staff member named Victor began texting me to inquire about the problem and then proceeds to tell me how I'm wrong. I explained that I disputed the charge with Amex and will let them sort it out and back comes a rude response making it seem as though I'm being unreasonable. I am so mad! If there was a room at another nearby hotel, I'd be gone. I hate being treated like a fool or a child!
Feb 12, 2019

Great stay, perfect luxury location on riverwalk

Lexington, Kentucky

We rented 2 connected rooms for family. We are from Texas, but had family visiting. It was the perfect location to see and experience the riverwalk. It was easy to find and close to many attractions on the riverwalk. Great restaurant downstairs. Elegant hotel!
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