• a pool of water in front of a building

Sheraton Dallas Hotel

Stay in the heart of Dallas' Arts District

The tallest and largest hotel in the city, The Sheraton Dallas Hotel is a true hospitality icon and fresh from a $90 million renovation just a handful of years ago. With an outdoor pool and terrace, several excellent restaurant options and a location moments from the Majestic Theatre and the Museum of Art, this renowned hotel is the perfect option for a city-central break.

Hayes & Jarvis Rating

Guide Price

 £1,639  per person
Hotel Category
Trusted
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 142 Reviews
Trinity skyline

Hotel highlights

  • Stay active at the fitness centre
  • Impressive architecture rising 550 feet high
  • Great location in the downtown centre
  • Enjoy delectable dining on-site
  • Relax at the outdoor pool

Hotel Features

General Information

  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 1840 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Outdoor pool
  • Wifi

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

Sheraton Dallas Hotel

  • City centre
  • Approx. 30 mins from Dallas Fort Worth International Airport
142 Reviews 67% of travellers recommended this hotel

Traveller ratings

  • Excellent 88
  • Very Good 31
  • Average 10
  • Poor 6
  • Terrible 8

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 16, 2020

the staff in the concierge lounge is amazing!

Springfield, Illinois

Carolyn Lee and Beverly Minniefield were super helpful and amazingly friendly. I was Malagasy greeted with a smile and a most welcome offer of assistance. I will be sure to return to the Sheraton next trip to Dallas. Thank you Carolyn and Beverly!
Jan 15, 2020

Billing issue and poor quality of room

Austin, Texas

The rooms are not what you would expect for a hotel charging over $300 per night. Towels were small and scratchy, sheets were very stiff and felt “crunchy” and pillows were awful; the type where your head sinks down so low it hits the bed. There was also no fluffy down comforter as others have mentioned. Just a few thin sheets on the bed. There was also a billing error which was unacceptable. We booked and paid in full upfront on Hotwire weeks ahead of time but were then charged additionally for a full night by the hotel. I have used Hotwire many times and this has never happened once. When calling the Sheraton to discuss, the recording for billing department mentioned my call may be outsourced to a call center in another country. Huh?! I ended up calling the front desk instead and the woman was completely clueless as to why we we were charged and barely muttered an apology. Will not be returning!
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