Hotel Sofitel Philadelphia

My husband and I love staying at the Sofitel. The location is excellent for shopping and dining in the city. The staff is always so pleasant and accommodating. We love when Patricia greets us in the lobby. She always has a fresh smile and positive attitude no matter what challenges face her! We will definitely be back soon! Thank You!

We are here at the Sofitel currently for what was to be a relaxing extended weekend. We arrived late last night and everything went smoothly. The room is a bit dated as everyone mentioned and the bathroom doesn't seem very clean, there was rose pedals left on the floor from the previous person, but we were tired and will make due. However, we were awoken to drilling, hammering, and construction being done on both sides of our room. When we called the front desk to ask when this will be over, we were told "As you know, we are currently renovating rooms, etc. etc. And it would end at 5pm" And when we were asked can we be moved to an area that is not under construction, we were told the construction is going on on all floors. Bu they said they would tell the people to keep it down. That was it. As if you can make drilling and hammering quiet. And NO, we did not know this place was doing renovations. Last time I checked, there was no notice on their website telling us. It got a bit quieter and I tried to take a nap because again we wanted a relaxing weekend away, but again shortly awoken to loud drilling, and banging. We work hard and just wanted to relax and sleep all day if we want and we should be able to paying $200+ bucks a night, and did not know we would need to be up or out the place between 10am and 5pm because they are doing construction on both sides of us. Why even put us in this room. Like what are we paying for then? To be continued...