Row NYC

Brilliant hotel, perfect location, nice sized room, lovely breakfast and staff were very accomodating. All essential items are supplied which is lovely and bed is extremely comfortable. Perfect stay thank you!

Didn’t stay because the whole city is in a pandemic!! They didn’t even offer a refund or a cancellation. I will never stay here or try to ever again ...........maybe the could have asked for me to reschedule instead of a refund and I would have

I always enjoy my stay at the Row Hotel. The check-in is always warm and friendly and the rooms have always been clean, fairly quiet, spacious (by NYC standards) and usually with a decent view. This has quickly become my 'go to' hotel when visiting the City because of the location (and the good price helps too!). After check-in I received a text message asking if everything was ok and if I was happy/comfortable with my room. This was my first time receiving this (I've stayed at the hotel a few times before) and I found it was a nice added touch. My room was a good size and very light and spacious. On my third day there were some issues with the internet and upon checking out I mentioned this to the staff at the counter. I was given a credit for this and a big apology which was appreciated (Raina at the check-in desk should be highly commended for the way she handled the situation). I highly recommend the Row Hotel to anyone visiting New York City. It's close to Broadway, Times Square and many other areas of interest. There's a 24 hour pharmacy within a few minutes walking distance as well as a couple of pizza places that stay open quite late not to mention the Shake Shack is virtually across the road. I will be back again!