Row NYC

I have been staying at the hotel for over 40 years. I consider it my home away from home.The location is prime and the outstanding friendly professional staff make an enjoyable stay.I highly recommend the hotel for business or pleasure. The available services from the Kitchen to the bar are added value. At the heart of the Theater district, it is an easy walk to a Broadway show.

Yes it's in Midtown... But I was charged an extra $100 fee to my credit card that is refunded when checking out upon arrival which they do not tell you when booking. They also charge you all of these extra fees, $30 for Wifi and a compostable water bottle that's probably worth $2. I was told while booking that you can pick 3 rewards when you check in. I was told one of them was free parking. Parking cost $40 a day. When I asked about the rewards the man at the desk said free parking wasn't one of them. He didn't really know how to redeem the rewards. While checking out, same thing, the guy at the desk said "he thinks" I go to some website to redeem the rewards. The water dispenser on my floor was broken. There is no fridge in the hotel room or coffee machine, which even a crappy motel would have. I went to go to the hotel bar, and the security told me they weren't allowing anyone in, I assume it was a private event. I think this place is a rip off. I will never stay here again.

This hotel is a block and a half from ground zero Times Square. Location was perfect for going to plays but also has some great restaurants within 5 blocks. I can't say enough about the staff at the cafe off the lobby; we ate all our breakfasts there and the staff was so friendly and helpful all 5 days - and we're from the southwestern US so we know what nice looks like! Regular rooms are small but adequate but we didn't spend much time there anyway so not an issue.