The Lotte New York Palace

Iconic historic hotel fresh from $140m renovation

The Lotte New York Palace Hotel is a New York City icon and certainly one of the city’s finest hotels. Combining a 19th century mansion with a striking modern tower, this city central hotel has recently emerged from a staggering $140 million renovation and offers classic luxury steps from the Rockefeller Centre and other top attractions. With exquisite dining options, a luxury spa and a range of updated guest rooms, this is a prime choice for luxury in the heart of New York.

Hayes & Jarvis Rating

Guide Price

 £799  per person
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 5657 Reviews
a view of a city

Hotel highlights

  • Relax at the on-site spa centre
  • Recent $140 million renovation
  • Prime location on Madison Avenue
  • Enjoy food and drink at a variety of venues

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 909 rooms

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

The Lotte New York Palace

  • City centre
  • Approx 1 hour transfer from JFK Airport
5657 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 3719
  • Very Good 1187
  • Average 437
  • Poor 177
  • Terrible 137

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Apr 03, 2020

Great Stay

Thank you for the efficient service and pleasant stay. Smooth arrival and check-in, clean room with a great view of midtown Manhattan, and nice perks with the mini-bar / restaurant credits. I will be back!
Mar 30, 2020

The Lotte Palace is amazing simply because of its staff!

We've stayed here before and it's absolutely gorgeous! The rooms have been very comfortable and cleaned every day. The staff which is always available everywhere you turn is always knowledgable and helpful. Hailing a taxi os no problem with the doormen assisting you. In particular, their Guest Experience Coordinator, Bella Estrella is a dream. She made our previous stay magical for my daughters and when we booked our stay for this past February I made sure to contact her again! I HIGHLY recommend to anyone staying at the Palace to get in touch with her asap to plan their perfect vacation.
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