The Lotte New York Palace

The Lotte New York Palace

Hayes & Jarvis Rating
TripAdvisor Review
4641 Reviews
Guide Price £799 per person
Based on 14 March 19 departure from London Heathrow flying with Virgin Atlantic, staying for 3 nights room only in a Superior Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Iconic historic hotel fresh from $140m renovation

The Lotte New York Palace Hotel is a New York City icon and certainly one of the city’s finest hotels. Combining a 19th century mansion with a striking modern tower, this city central hotel has recently emerged from a staggering $140 million renovation and offers classic luxury steps from the Rockefeller Centre and other top attractions. With exquisite dining options, a luxury spa and a range of updated guest rooms, this is a prime choice for luxury in the heart of New York.

  • Relax at the on-site spa centre
  • Recent $140 million renovation
  • Prime location on Madison Avenue
  • Enjoy food and drink at a variety of venues

Hotel Features

Hotel Category


Location Type

City centre

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only
Location Highlights

The Lotte New York Palace

  • City centre
  • Approx 1 hour transfer from JFK Airport
4641 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 3000
  • Very Good 1019
  • Average 377
  • Poor 142
  • Terrible 103

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Feb 16, 2019

Great hotel, but really disappointing stay this time

I usually stay at NY Palace when in NY. Hotel is well equipped, excellently located and reasonably priced with good sized rooms (for NYC). However, on this stay I was really disappointed. The room was a lot smaller than normal, had not be cleaned or prepared properly and the toilet was blocked. I will stay at the hotel again, and hope for a return to the usual form
Feb 14, 2019

february in NY

Baltimore, Maryland

Love the staff from the moment I pull up in the taxi, to check in, to my accommodations and throughout my entire stay. The staff makes it so easy for me; they seem like they can't do enough for me. The bed is so comfortable, as are the pillows. The bathroom is always clean and the room is always cleaned daily. The location is so perfect for me!
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