The Lotte New York Palace

The Lotte New York Palace

Hayes & Jarvis Rating
TripAdvisor Review
4317 Reviews
Guide Price £799 per person
Based on 14 March 19 departure from London Heathrow flying with Virgin Atlantic, staying for 3 nights room only in a Superior Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Iconic historic hotel fresh from $140m renovation

The Lotte New York Palace Hotel is a New York City icon and certainly one of the city’s finest hotels. Combining a 19th century mansion with a striking modern tower, this city central hotel has recently emerged from a staggering $140 million renovation and offers classic luxury steps from the Rockefeller Centre and other top attractions. With exquisite dining options, a luxury spa and a range of updated guest rooms, this is a prime choice for luxury in the heart of New York.

  • Relax at the on-site spa centre
  • Recent $140 million renovation
  • Prime location on Madison Avenue
  • Enjoy food and drink at a variety of venues

Hotel Features

Hotel Category


Location Type

City centre

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only
Location Highlights

The Lotte New York Palace

  • City centre
  • Approx 1 hour transfer from JFK Airport
4317 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 2777
  • Very Good 962
  • Average 353
  • Poor 128
  • Terrible 97

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Sep 25, 2018

Beautiful hotel located in midtown Manhatten

Sutton Coldfield, United Kingdom

We booked a superior double with two beds and had a view of the cathedral. The room was lovely and the bathroom was stocked well with towels, shampoo, conditioner, shower gel and lotion. Bathrobes and slippers were also provided for our room type. There is also a large room safe. It was busy in town due to the UN GA and security was also high in the hotel. Overly this didn't distract from our stay although we had to get the bell boy to help with our cases to the end of the street so we could get our cab back to the airport!
Sep 24, 2018

Best hotel in NYC and best customer service

Edmonton, Canada

We went to New York to watch the U.S. Open tennis, we decided to stay at the lot the New York palace in the towers section. There were a few families with us so we had about four rooms. This place went over and beyond what any hotel does. When we Arrived in checking my daughters were given two teddy bears and two tiaras While we were checking in. Just the thought That this hotel has put into Every detail has completely shocked me. There was a woman by the name of Clara Law, she proceeded to hand me her business card and let me know that if there was anything that we needed 24 hours a day we were able to reach her via text or call her. I don’t know any hotel that has ever offered me that option. Obviously we did not bother her, but she checked up on us to make sure that our stay was up to par, and obviously it was way beyond that. I would recommend this hotel 150% to anybody who is travelling to New York City and want to stay in Manhattan. The food was absolutely fantastic, the gym was great!!!!! We will definitely be staying there next year!!Thank you to the staff for making our family trip one of the most memorable trips ever. And thank you Clara for everything you did for us. They are extremely lucky to have you on their staff.
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