The Lotte New York Palace

The Lotte New York Palace

Hayes & Jarvis Rating
TripAdvisor Review
4086 Reviews
Guide Price £799 per person
Based on 14 March 19 departure from London Heathrow flying with Virgin Atlantic, staying for 3 nights room only in a Superior Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Iconic historic hotel fresh from $140m renovation

The Lotte New York Palace Hotel is a New York City icon and certainly one of the city’s finest hotels. Combining a 19th century mansion with a striking modern tower, this city central hotel has recently emerged from a staggering $140 million renovation and offers classic luxury steps from the Rockefeller Centre and other top attractions. With exquisite dining options, a luxury spa and a range of updated guest rooms, this is a prime choice for luxury in the heart of New York.

  • Relax at the on-site spa centre
  • Recent $140 million renovation
  • Prime location on Madison Avenue
  • Enjoy food and drink at a variety of venues

Hotel Features

Hotel Category


Location Type

City centre

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only
Location Highlights

The Lotte New York Palace

  • City centre
  • Approx 1 hour transfer from JFK Airport
4086 Reviews 84% of travellers recommended this hotel

Traveller ratings

  • Excellent 2610
  • Very Good 928
  • Average 334
  • Poor 121
  • Terrible 93

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jul 20, 2018

Amazing quality, service and character

Oakville, Canada

This hotel is in a great location - staying here for an extended business trip over the weekend. My first experience with Diego, our concierge expert was first class: he got us sorted into the Quality Italian restaurant last minute and was so professional the whole time - very good service. The rooms are well appointed and views from the 30th floor are fantastic. Have breakfast at the intricately decorated, baroque-inspired Villard restaurant - well worth it; the eggs Benedict are awesome.
Jul 19, 2018

An unforgettable holiday

We're just back from a 6 night stay at the Lotte New Palace and had the most amazing time! It was our children's first trip to America, our first family holiday in 5 years and our 20th wedding anniversary rolled into one! For that reason we wanted to stay in a truly amazing hotel: we weren't disappointed! On arrival there was a plate of chocolate dipped strawberries waiting for us, and on the second day a cake was delivered to our room! When the porter saw we had children with us, he returned a couple of minutes later with more plates and also a tray of macarons for them to enjoy. I remain speechless at this level of customer service - you really made our holiday perfect! The location of the hotel is ideal, being just down the road from Central Park and the Rockefeller Center and a short walk away from Times Square. It was also in a very safe part of New York, and also close to a subway station, which was important for us as we wanted to make the most of our stay. We upgraded to a Cathedral Room view, and could have spent much longer just admiring the views from our room. All in all it was a magical holiday - we will be back!
View all