The Knickerbocker

The world-famous landmark hotel returns to New York

The Knickerbocker is a New York icon, originally opened as the city’s grandest hotel back in 1906 and, after a $115 million renovation, open once more for guests seeking truly luxurious accommodations in Times Square. Experience guest rooms with 12-foot high ceilings and unrivalled comforts, dine in style at Charlie Palmer’s renowned restaurant - The Knick - or head to the rooftop for the open-air St. Cloud Bar and enjoy the lively ambience of one of the New York’s finest bars. The Knickerbocker is New York at its best.

Hayes & Jarvis Rating

Guide Price

 £829  per person
Hotel Category
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 5927 Reviews
a view of a city

Hotel highlights

  • Completely updated after $115 million renovation
  • Reach for the sky at the popular rooftop bar
  • Experience stunning, chic guest rooms
  • Dine in style at several on-site venues
  • An iconic hotel set in Times Square

Hotel Features

General Information

  • 330 rooms
  • Transfer time: Approx. 30 minutes from Newark Liberty International Airport

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

The Knickerbocker

  • City centre
  • Approx. 30 minutes from Newark Liberty International Airport
5927 Reviews % of travellers recommended this hotel

Traveller ratings

  • Excellent 4230
  • Very Good 1015
  • Average 374
  • Poor 166
  • Terrible 142

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Mar 30, 2020

Dated, grubby and charged for an upgrade we were told was free!!

I booked the hotel for my fiance's 30th birthday. Upon checking in the lady told us that we had been given a complimentary upgrade, which we thought was lovely, and possibly because of his birthday. We then got to the room, it was filthy. The carpets stained with tea, damaged windowsill, the carpet outside our door was lifting and a major trip hazard especially as our room was right next to the lifts, and there was tea spillages on the bedside units. Being my usual polite self I didn't want to moan or draw attention to it and for my fiance to be more irritated by it than he already was so we unpacked and headed out for our day and just put up with it. After walking all day, while pregnant it became clear having a bath in the room would have been a huge benefit for me as my back, ankles etc were all aching. My fiance kindly asked reception if we could possibly move to a room with a bath - they pointed our we had been upgraded for free already and that there were unfortunately no rooms with baths available, even if we downgraded. Fine, I can live with it as we hadn't originally requested it. We then went to check out at 4am in the morning when we left and the bill had an upgraded room charge on it totalling over $150 for our stay! When I questioned the man at the desk he simply kept telling me it wasn't free and he doesn't know who told us it was. We didn't have time to argue or we would have missed our flight so I took the bill and told him I would send an email when I got home. We have now been home for over 2 weeks, I sent an email as soon as I got home and have since been pushed from one person to the next with a promise of being responded too with no luck, my card has been charged for the upgrade and I have still not been able to have a proper conversation to resolve the matter with any member of staff. I am so disappointed, the hotel was so dingy, dated, it smelt stale, the room was filthy and nothing like the brightly lit clean photos they have online and now this - i am always so cautious when booking hotels, read all reviews etc and am gutted this hotel didn't live up to what i was expecting. I never write reviews but do yourselves a favour and don't book this hotel if you want somewhere nice to stay in New York.
Mar 30, 2020

5 star Hotel

Ghent, Belgium

The location is quite good. We stayed one night in a junior suite on the top floor, so there was no noise from the crowds in Times Square (the beats of the music rooftopbar you must do accompaniments, but fortunately stopped it at an acceptable hour). Room was super overwhelming, neat and modern.
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