Westin New York Times Square


Westin New York Times Square

Westin New York Times Square

TripAdvisor Review
2965 Reviews

Where time ceases to tick

The Westin New York at Times Square is an intriguing hotel – located at the heart of bustling Times Square yet completely designed around relaxation. You are steps from Broadway's theatres and the hotel is even linked to the E-Walk® entertainment and retail centre next door, but step inside the Westin and you'll enjoy tranquil surroundings, ultra comfortable bedrooms and rejuvenating spa treatments. With personalised service, great green credentials and an accolade as one of the top ten healthiest hotels, this is a great choice for your convenience and comfort.

  • Midtown Manhattan
  • Link to E-Walk® complex
  • Health Spa
  • Foundry Kitchen
  • Times Square Location

Hotel Features

Hotel Category

  • Check-out Time:
  • 873 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Wifi
Location Highlights

Westin New York Times Square

2965 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 1391
  • Very Good 990
  • Average 345
  • Poor 150
  • Terrible 89

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Mar 15, 2018

Good location. Average cleanliness.


The bathroom floor needed to be mopped. A contact lens from a prior guest ended up stuck to the bottom of my foot. Gross! I am not a fan of black tile floors. There were no plastic garbage liners in the wastebaskets. Gross! The only newspapers left in the lobby were The Wall Street Journal. C'mon, at $275 per night, could you ask the guests at check-in if they would like a USA Today paper at their door in the morning? The restaurant had a breakfast buffet only. No off the menu ordering, and at $32 before coffee, seemed a bit gouging. (Check out the "Gourmet New York" diner across the street. Pleasant workers, fresh vegetables, fresh fruit cups, and delicious grilled sandwiches for about $5. They will even cook you a breakfast sandwich if you get up late, and miss the normal breakfast hours!!!) Meanwhile, back at the Westin...Be prepared when you flush the toilet. It sounds like the launching of the Queen Mary. On the good side, the Westin staff were friendly. The Concierge especially was very nice. Mike(?) The location is super close for walking to Broadway theaters and about 10 blocks to Madison Square Gardens.
Mar 15, 2018

Great hotel, convenient to everything! Good service.

The hotel is in a very nice location. Right in Times Square, it is an easy walk to Rockefeller Plaza, Radio City, Central Park, Empire State Building, the Met. Also right next to the subway that can get you to anywhere. The rooms are nice...good size, clean, the bathrooms are small but everything works. No road noise, though the doors are a bit thin and can hear noises from the hallway. Great service!
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