Westin New York Times Square

We stayed 2 nights at this property to celebrate my friends birthday. The Check-in was quick and didn’t really had to spend any considerable time. On arrival in the room we were welcomed by a bottle of wine along with a note from the hotel team. The room was 2210 which was facing the Times Square. Westin beds are known to be comfortable and the bed we had did not let us down. Room was quite spacious and amenities were also standard. There was in room Tea and Coffee arrangement with Starbucks for brewing. Hotel staff was friendly. We did have the opportunity To visit the Hotel lobby restaurant and the drinks are neither overpriced nor the bar snacks. Overall a great stay. Thanks Westin team.

Visiting to celebrate our wedding anniversary and an earlier big birthday. We were met on reception and asked if we get a better room. They were so helpful with an upgrade and sparkling wine and fruit to the room for no extra charge. Also Tom on the concierge desk organized two great venues for our first night and anniversary day. The staff on the hotel made the trip very special and were so helpful I can't say enough for making the whole stay such a great experience

Stayed at the Westin for two nights for my husbands birthday. Akil was great and gave us an upgrade to a Premium Corner Room . The bed was comfortable as well as the pillows. The entire staff was warm and friendly. We really enjoyed are stay. The reason we gave it a 4 instead of a 5 was the restaurant. The choices were limited. The breakfast was very expensive and you could only get the buffet breakfast. They ran out of food. The food was not good. There was no omelet station. We got up for seconds and they cleared the table and when we came back all of her drinks were gone.Our waitress was surly. Would not eat there again.