• Westin New York Times Square

Westin New York Times Square

Where time ceases to tick

The Westin New York at Times Square is an intriguing hotel – located at the heart of bustling Times Square yet completely designed around relaxation. You are steps from Broadway's theatres and the hotel is even linked to the E-Walk® entertainment and retail centre next door, but step inside the Westin and you'll enjoy tranquil surroundings, ultra comfortable bedrooms and rejuvenating spa treatments. With personalised service, great green credentials and an accolade as one of the top ten healthiest hotels, this is a great choice for your convenience and comfort.

Hotel Category
TripAdvisor Review
Tripadvisor rating 3797 Reviews

Hotel highlights

  • Midtown Manhattan
  • Link to E-Walk® complex
  • Health Spa
  • Foundry Kitchen
  • Times Square Location

Hotel Features

General Information

  • Check-out Time:
  • 873 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Wifi

Hotel Location

Location Highlights

Westin New York Times Square

3797 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 1730
  • Very Good 1226
  • Average 457
  • Poor 218
  • Terrible 167

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Feb 21, 2020

Terrible terrible hotel.

Malmo, Sweden

Small smelly rooms. We had 2 rooms. Asked for extra bed in both. Got it in none. After reminders we got a bed in one room. No bed in the other room. Breakfast was probably the worst I’ve ever had in a hotel, and priced at 35 bucks/person. Worst bang for the buck ever. Room 1842 has a bathroom making weird noises. Kept us up til 3am. Stay away at any cost!
Feb 18, 2020

Huge security issue - do not stay here

Check in Feb 17th at 5:00pm. Front desk tells me my reservation is 18th to 21st. Provide me two different bookings and let me know to come back the 18th prior to 12:00 noon. Return to front desk Feb 18th at 11:50am and I am told I already checked out and David Johnson is now in my room. Alarmed I ask how that is possible and then the front desk staff starts grilling me about what is going on like I am pulling some scam. I ask how that is possible and why I am checked out and another person is in my room and if there are now 4 keys that open my door. They provide no info and until I got very upset pointing out the obvious security breach, finally reset my keys and tell me not to worry. Easy for them to say as they have all my personal details attached to someone else’s room! Avoid this security breach waiting to happen and stay elsewhere. Anyone traveling in business would Understand why I am so upset given hacks and identity theft is at an all time high and these jokers are careless as ever with all your personal info. BEWARE- this place is a hackers dream.
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