Westin New York Times Square

Location was very convenient to Times Square and the bus station. Good views from the room and it had everything we needed for an overnight stay. Quiet floor and comfortable beds. We would definitely stay here again

My young family had to evacuate our room because people were smoking marajuana in the corridors . The hotel wasn't interested, even the head of security gave advice to the people smoking how to hide the smell. Not only were they drug taking but smoking in such a large building with warning signs everywhere, creating a fire risk. Not a place I will be ever taking my family to , and would advise , book somewhere else, there is plenty of good hotels in New York.

This is probably my 4th or 5th time at this property and I can say that it is a perfect location one block away from the main craziness in Times Square. My contact at the Westin always goes out of her way to make sure that I get a room that is and upgrade from what I reserved. We got a room on the 38th floor with a great view of the Empire State Building. Now there was one thing that happened that was not to my liking. My sons noticed a few bugs on the ceiling,so got up there and got rid of them. As the night went on, we noticed more, which is really weird for a room up so high. I wasn't really liking this so I called the front desk and she immediately found us another room. When the gentleman came up with the keys he started taking pics of the bugs and noted that they probably will be fumagating the room. I just didn't like the look of the bugs. Ticks? Not sure. Anyway, thank you for the quick response. I'm sure I will be in NYC again, and the Westin will probably be on my list of places to stay.