Westin New York Times Square,

Feb 21, 2020

Terrible terrible hotel.

Malmo, Sweden

Small smelly rooms. We had 2 rooms. Asked for extra bed in both. Got it in none. After reminders we got a bed in one room. No bed in the other room. Breakfast was probably the worst I’ve ever had in a hotel, and priced at 35 bucks/person. Worst bang for the buck ever. Room 1842 has a bathroom making weird noises. Kept us up til 3am. Stay away at any cost!

Feb 18, 2020

Huge security issue - do not stay here

Check in Feb 17th at 5:00pm. Front desk tells me my reservation is 18th to 21st. Provide me two different bookings and let me know to come back the 18th prior to 12:00 noon. Return to front desk Feb 18th at 11:50am and I am told I already checked out and David Johnson is now in my room. Alarmed I ask how that is possible and then the front desk staff starts grilling me about what is going on like I am pulling some scam. I ask how that is possible and why I am checked out and another person is in my room and if there are now 4 keys that open my door. They provide no info and until I got very upset pointing out the obvious security breach, finally reset my keys and tell me not to worry. Easy for them to say as they have all my personal details attached to someone else’s room! Avoid this security breach waiting to happen and stay elsewhere. Anyone traveling in business would Understand why I am so upset given hacks and identity theft is at an all time high and these jokers are careless as ever with all your personal info. BEWARE- this place is a hackers dream.

Feb 17, 2020

Valentine’s Day gone wrong

I have booked a trip with my boyfriend here for one night on Valentine’s Day and the room was dirty. Blood Stains on the sheets below. Facility was nice location was convenient only hiccup I’d say would be the rooms were old and not so clean.

Feb 15, 2020

Perfect Location and Quality Hotel

Ontario, Canada

This hotel is a 2 minute walk to Times Square. Valet parking at the street for easy check in. The rooms are clean and very comfortable. Perfect location if you want to go to the theaters which surround the hotel. Staff are courteous. Door staff are always present to make sure only guests are entering the property. One of our favorite summer destinations with everything within walking distance. Fun times at Times Square.

Feb 15, 2020

21st Birthday Stay!

Pontypridd, United Kingdom

I visited New York for my 21st birthday with my mum and I couldn’t have picked a better hotel to spend it at! My mum had called ahead to express that it was a special occasion and when we arrived we had got upgraded to the 45th floor!🤩 Our room had amazing views and nothing was too much for anyone at the hotel. Although it’s in the middle of Times Square not once did I find it noisy (this was my only concern). We booked through virgin and didn’t have any fees to pay when we arrived. An amazing stay, somewhere I would definitely return to if I get the chance to go back to NYC!

Westin New York Times Square

Where time ceases to tick

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