W NY Lexington Avenue

Hotel

The Maxwell Hotel

The Maxwell Hotel

Hayes & Jarvis Rating
TripAdvisor Review
5293 Reviews

A Sanctuary in the City

Located on the Eastern side of Midtown Manhattan this was the Big Apple’s flagship W hotel. The property was designed to emphasise a tranquil atmosphere inspired by nature, earth, wind fire and water.
The Heartbeat restaurant and Living Room lounge provide a cosy atmosphere and if you are looking for a New York cocktail experience then look no further than Whiskey Blue.  The hotel is just a few blocks from Grand Central Station and within easy walking distance to all that Times Square, Fifth Avenue and Broadway has to offer.

  • East Side of Midtown Manhattan
  • Bliss Spa
  • Close to Grand Central Station
  • Tranquil and Serene

Hotel Features

Hotel Category

Deluxe

Location Type

City centre
  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 696 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Spa facilities
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

The Maxwell Hotel

  • City centre
  • Approx 60 minutes from JFK International Airport
  • Convenient Manhattan location just a few blocks from Times Square
  • Many fantastic local bars and restaurants to choose from
  • Just two blocks from fabulous Fifth Avenue
5293 Reviews 59% of travellers recommended this hotel

Traveller ratings

  • Excellent 1673
  • Very Good 1579
  • Average 1023
  • Poor 560
  • Terrible 458

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Feb 13, 2019

The best customer service ever!

It was a real pleasure staying at the Maxwell Hotel. I had made a last minute booking after having to change my schedule. On arrival I was greeted by one of the most friendliest receptionist's I have ever encountered in the thousands of hotels that I've stayed in (plenty of these in the city!). Yeshaira was incredibly helpful, understood the purpose of my visit and went above and beyond to make everything more than comfortable for my stay. During my stay in the one bedroom suite, I was floored by how friendly and polite everyone was, more so than in your average hotel. And the service came from a heartfelt place not a fake one as I have seen in mamy other places I have stayed. The food was impeccable, as a foodie and an owner of a food business in the UK, this is a huge deal for me. More so, the in room dining team and chefs were fantastic, especially Ronnie who took my call every afternoon when I needed to order food whilst working from the room. I was so moved, I had to send him a note to say thank you - which he graciously and gratefully appreciated. I had not heard of the Maxwell prior to this booking which my secretary handled online, I am always weary of staying in places i don't know, the Maxwell is a place I won't forget. To Kevin, Yesharia, Ronnie and all the staff that made my stay so comfortable - a massive thank you!
Feb 12, 2019

Affordable Marriott Property in Midtown Manhattan

Cleveland, Ohio

Great location directly across from the Waldorf Astoria at a very reasonable price. The resort fee is offset by the $30 food vouchers presented at check-in. The staff is friendlyand goes out of its way to please. Ivana, in housekeeping, is especially attentive when servicing the modern rooms. This will definitely be my go to hotel when on business in NYC!
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The Maxwell Hotel

Facilities

FIT® Gym

Get energized and rejuvenate your body and soul at the FIT Gym. The Bod Squad at FIT Gym will motivate you to sweat and make your body fit. Intimate and innovative, our innovative New York City fitness center features advanced training equipment, including Precor treadmill, elliptical, stationary bike, universal gym, stair climbing and multi-station strengthening machines.Open 24 hours

BLISS 49 SPA

Bliss 49 Spa... Heaven in NYC.This spa offers massage, skin care and salon services.open 7 days a week.

The Maxwell Hotel

Food & Drink

Heartbeat

Serene setting with a waterfall. Menu featuring natural, organic ingredients. Health-conscious comfort food such as pepper-rubbed New York strip steak with buttermilk mashed potatoes or salmon burger with marinated vegetable salad. Breakfast, lunch, and dinner served Monday to Friday; brunch only on Saturday and Sunday.

Whiskey Blue

Founded by hotel and restaurant entrepreneur Rande Gerber. Candlelit lounge with supple leather sofas, sophisticated cocktails, and a small bites menu. Open from late afternoon until late night.

Oasis Bar

Zinc-topped bar adjoining the lobby living room. Open from late afternoon until late night.

Board Basis Options

Room Only