Mandarin Oriental New York

I generally like the mandarin chain but the New York property really needs to upgrade the rooms, bathroom and the in room entertainment system. All outdated but the price hasn’t changed. Quite tricky as far as benefits are concerned, we had a $300 credit but they quite conveniently forgot to mention that the main bar will not extend any credit given by the hotel what a sham. We stayed for four nights and thought we were using our credits but at checkout found that only $32 was used from our $300. Shameful form a five star establishment. We were booked to come back again on March 07 but we cancelled. Will avoid this particular property of Mandarin.

Spent our 40th wedding anniversary weekend at the MO. Property and service was nothing sort of spectacular. Wildly exceeded expectations and look forward to our next stay in the City. Makes it almost impossible to consider staying someplace else!

We stayed at the Hotel and it was excellent. We stayed in the "least" expensive room, with views to the river, and even though the hotel offers more "luxurious" rooms and rooms with views to central park, this room was excellent. The views from the 47th floor were amazing. We arranged for the hotel to pick us up at JFK and the process went smoothly. Upon arrival our room was ready (we arrived around 11PM) Room service was perfect every time we used it The Breakfast is a la carte, no buffet (which for me its a better option) The views from the restaurant and the bar is impressive, with unobstructed views of Central Park The service in the hotel is top notch. I agree that the Mandarins in Prague, Paris and Munich are more "luxurious" but this hotel is an excellent choice. The location is perfect and the shopping mall in the first 3 floors provide a lot of options if you don't want to venture off or want an option for lunch that is easy.