Mandarin Oriental New York

The best hotel I stayed at up to now. The view is spectacular. The only thing that I did not like is the mustard stain on the couch. I thinks they couldn’t remove it in time. I stayed in the penthouse with big living room and view of the Central Park. The bedroom is clean and comfortable.

What should I say - the location and view is just stunning. I got a nice room with a perfect view on the park (except for a part that is blocked by another hotel in front). Unfortunately, all the very high (guess 30 floors) are residential and not rented to guests). I was a quite disappointed to hear that I cannot get an complimentary upgrade from the highest room category to a suite because of an internal policy. Paid upgrade would have doubled the price and given almost no discount on list price. Rooms and all public spaces seem quite aged and need to be renovated within next years to keep up. In Aviary, all tables have deep scratches, and the room decor is quite worn. Also, you had to switch off lights individually and there is no electric curtains or so. Bathroom doesn't have rain shower. Stuff I'd expect nowadays from top notch hotels. If the service wouldn't have been this great, fast and welcoming, I would have rated this only with 3. Service was really exceptionally great.

Everything is perfect. Super-friendly staff. Perfect rooms. GREAT shower. Lounge with incredible views overlooking Columbus Circle and Central Park. Wonderful food. Pretty penny, so be prepared for that! Always a joy.