Mandarin Oriental New York

5* contemporary design meets stylish oriental flair

Perched high above Manhattan, with spectacular views of Central Park, the Mandarin Oriental enjoys prime position in the heart of this iconic city. Located high above Columbus Circle on the Upper West Side, overlooking the Hudson River, Central Park and the famous skyline – perfectly situated for visiting all of the city’s major attractions! With luxury guest rooms (featuring floor-to-ceiling views of Central Park and the Manhattan skyline), a modern and oriental design, five-star spa and 75-foot indoor lap pool, the Mandarin Oriental is the ultimate in modern New York luxury.

Hayes & Jarvis Rating
Hotel Category
TripAdvisor Review
Tripadvisor rating 1748 Reviews

Hotel highlights

  • Broadway\
  • Times Square & Rockefeller Centre all nearby
  • Large indoor pool
  • Across the street from Central Park
  • Large\
  • stylish rooms with stunning Manhattan views
  • Great Location

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 248 rooms
  • Floors have lift access: Yes

Main Facilities

  • Indoor pool
  • Wifi

Accommodation Type

  • Luxury Collection

Hotel Location

Location Highlights

Mandarin Oriental New York

1748 Reviews 85% of travellers recommended this hotel

Traveller ratings

  • Excellent 1184
  • Very Good 328
  • Average 129
  • Poor 65
  • Terrible 42

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Nov 19, 2019

Not a Fan

San Francisco, California

My husband and I had such a bad experience we moved hotels. I had booked this hotel based on the brand name (we have loved the quiet oasis, gorgeous rooms, stellar service at many Mandarins) and the reviews here. I used Amex Fine hotels and resorts, thank goodness-they got us our money back and found another hotel within five minutes. I had prepaid and by the time we arrived the room we had booked was $400 less due to a special. We did not receive an upgrade. The room was tiny and grubby. The view was great. The hotel bar lobby was filled with very loud and drunk people, including one woman calling people the B word in high volume. Not what I expect from a Mandarin. I tried to get a different room, but they only one offered was a suite for an additional $600. The manager, Stacy, was not who I would hire for that position. As we left to check into the Four Seasons, where we got a suite for the same price we were paying for this tiny dirty room, one of the MO employees apologized and guessed the name of the manager. Evidently many guests are not very happy with her. There are so many fabulous hotels in NY, skip this one.
Nov 12, 2019

Best hotel

Shaker Heights, Ohio

The Mandarin Oriental, New York is the finest hotel that my wife and I stay. Our evaluation begins with the staff who make us feel valued and special. The property is magnificent with all amenities. Just the best!
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