Hotel

Mandarin Oriental New York

Mandarin Oriental New York

Hayes & Jarvis Rating
TripAdvisor Review
1619 Reviews

5* contemporary design meets stylish oriental flair

Perched high above Manhattan, with spectacular views of Central Park, the Mandarin Oriental enjoys prime position in the heart of this iconic city. Located high above Columbus Circle on the Upper West Side, overlooking the Hudson River, Central Park and the famous skyline – perfectly situated for visiting all of the city’s major attractions! With luxury guest rooms (featuring floor-to-ceiling views of Central Park and the Manhattan skyline), a modern and oriental design, five-star spa and 75-foot indoor lap pool, the Mandarin Oriental is the ultimate in modern New York luxury.

  • Broadway\
  • Times Square & Rockefeller Centre all nearby
  • Large indoor pool
  • Across the street from Central Park
  • Large\
  • stylish rooms with stunning Manhattan views
  • Great Location

Hotel Features

Hotel Category

Luxury
  • Check-in Time:
    02:00
  • Check-out Time:
    11:00
  • 248 rooms
  • Floors have lift access: Yes

Main Facilities

  • Indoor pool
  • Wifi

Accommodation Type

  • Luxury Collection
Location Highlights

Mandarin Oriental New York

1619 Reviews 85% of travellers recommended this hotel

Traveller ratings

  • Excellent 1094
  • Very Good 310
  • Average 124
  • Poor 60
  • Terrible 31

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 18, 2018

Stylish luxury

MO NY is beautifully appointed with superb views over Central Park and within easy walking distance of key attractions. The bar vista on floor 35 is a must for an early evening drink and the long pool a real bonus. Over our 3 night stay the staff were invariably courteous, professional and responsive which makes a great difference on vacation, even stretching to looking after our bikes whilst we lunched. The rooms are elegant and the beds luxuriously comfortable. Why the fallen star? Although our agent booked over 4 months in advance requesting rooms on the same floor for our daughter, we arrived tired after a 14 hour journey to be informed at 4pm, our room would not be ready until well after 5pm (check-in is allegedly 3pm). We were eventually offered a room 4 floors away from our daughter. The shower was defective in this room. (An engineer eventually came to fix it). We found the next day, the bath taps simply didn’t work. (An engineer came to fix this).The final day the fuse in the bathroom blew when using the hairdryer. We have stayed at MO many times in other cities - NYC not quite up there.
Aug 15, 2018

Great view poor service

County Durham, United Kingdom

Someone that we had met in DC had suggested going here for a drink on the bar because the view was really good. They were right about the view it really is a good one from the 35th floor. The service however was really rather poor. The colleague who greeted us and showed us to a great seat was lovely and friendly. After at least five minutes another colleague came with some drinks menus and eventually some water. He didn’t seem to reappear and after about ten minutes we got someone else’s attention to order a couple of beers. These even then took quite a while to be served and when the colleague went to pour one of them he did a terrible job, creating a lot of froth and not much beer in the glass! I would have expected any server to be able to pour a beer without too much trouble! So it’s definitely worth a trip up to the bar for the view but don’t expect great service. It’s a shame as it has loads of potential and you’d expect better for the very expensive prices.
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