Grand Hyatt New York


Grand Hyatt New York

Grand Hyatt New York

Hayes & Jarvis Rating
TripAdvisor Review
10100 Reviews

Landmark hotel near Grand Central Station

The Grand Hyatt New York is one of New York’s most iconic hotels, and occupies a historic centrally-located building that has been a hotel since 1919. Having been renovated and completely re-modelled in recent years, this luxurious hotel now offers cutting-edge interior design and a wealth of facilities to enhance your stay. Enjoy fine-dining at the stylish New York Central restaurant or let one of the mixologists prepare a drink for you at The Lounge bar. There is also a 24-fitness facility and an in-room spa service for added luxury. To top it all off, the hotel is set in the centre of the city, just a few minutes’ walk from the breathtaking Chrysler Building.

  • Excellent city central location
  • Several exquisite eating and drinking options
  • Incredibly stylish recently-renovated interior design
  • Fitness centre and in-room spa service available

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 1306 rooms
  • Minimum age: 18
  • Floors have lift access: Yes

Main Facilities

  • Wifi

Accommodation Type

  • Boutique
Location Highlights

Grand Hyatt New York

10100 Reviews 70% of travellers recommended this hotel

Traveller ratings

  • Excellent 3039
  • Very Good 3388
  • Average 2065
  • Poor 949
  • Terrible 659

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Oct 19, 2018

Grand Hyatt Brand is Dead

I’ve stayed at Grand Hyatt in Tokyo, Singapore, London and San Francisco. All my stays at Grand Hyatt were almost great experience. But Grand Hyatt New York was not. Grand Hyatt New York was really terrible. First of all, there was almost nothing in my room - coffee, tea, mini-bar, plates, cups, bathrobe, slippers, bath amenities - nothing! What I could find out was only iron. When I asked the front desk to bring a wine opener, I was refused and was asked to purchase it in a hotel shop at grand floor. Second, you would have to wait over 10 mins for checking-in even if you are loyalty member. Third, when I asked about my luggedge pick-up, I was asked to wait for call back from the hotel, but I could’t get a call from them. The location of the hotel is great if you use subway while your visiting. If you use Uber or Taxi, you should expect bad traffic conditions around the hotel. I stayed at Andaz Wall Street and Park Hyatt New York. These two hotels were really great. If you can choose other hotel brand, Conrad New York would be a great option for you. I’ve stared at Conrad with comfortable experience. No need to stay at Grand Hyatt. Choose better option.
Oct 19, 2018

1 Year Anniversary

New York

My wife and I decided to celebrate our 1 year anniversary in the city. We chose the Grand Hyatt because of its Central location to pretty much do anything in midtown. We were checked in by Ricardo at the front desk. Professional and very courteous. He provided us keys to a lovely corner suite and because I told him we were celebrating our anniversary and he went above and beyond with providing extra courtesies and amenities for our stay. After check-in, we left to grab drinks then dinner and an amazing show at the Jazz Standard. When we returned, we decided to have night cap drinks at the Grand Hyatt's bar located in the second floor of the lobby. We were greeted by David (I believe that to be his name) the restaurant manager. Great personality! Both himself and the whole bar staff were great. They made top notch drinks and we all shared laughs while soaking in the city atmosphere through the glass atrium type setting. (Ask them to do the skyscraper lights magic trick!) When we returned to our room, we had a great night's sleep on a very comfortable bed. All in all, we thoroughly enjoyed our stay at the Grand Hyatt and we love the staff you have there! Whenever our future ventures bring us back to the city, you will be seeing us again!
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