Crowne Plaza Times Square Manhattan

Uncommon comfort

The imposing Crowne Plaza Times Square strikes up from Broadway and attracts awestruck glances from passers by, who would no doubt be equally impressed by the echoing lobby which welcomes guests. The hotel boasts one of the few indoor lap pools in Manhattan as part of its comprehensive fitness centre. All high floor rooms are spacious and inviting with either city or river views. For pre or post theatre dining, Brasserie 1605 restaurant overlooks Times Square and Broadway 49 Bar & Lounge is a stylish place to spend your evenings with cocktails and a tempting bar menu.

Hayes & Jarvis Rating
Hotel Category
TripAdvisor Review
Tripadvisor rating 11518 Reviews

Hotel highlights

  • In Times Square
  • New York sports club

Hotel Features

General Information

  • Check-in Time:
  • Check-out Time:
  • 795 rooms
  • Minimum age: 21
  • Floors have lift access: Yes

Main Facilities

  • Indoor pool
  • Wifi

For Families

  • Babysitting

Hotel Location

Location Highlights

Crowne Plaza Times Square Manhattan

11518 Reviews 81% of travellers recommended this hotel

Traveller ratings

  • Excellent 5411
  • Very Good 3848
  • Average 1335
  • Poor 511
  • Terrible 413

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Aug 16, 2019

Service without smile

Auckland, New Zealand

I’m being pretty generous here with 3 stars, the hotel location is extremely awesome and central we get to check-in early which is great the room is decent size but no bar fridge so if you need cold water at night you won’t have it. The check out was easy but the bell man Kam is terrible to dealt with I felt like someone force him to be at work no smile and terrible manner which wasn’t nice to dealt with when you are on holiday.
Aug 15, 2019

Great Location

Bexhill on Sea

For a quick 2 nights visit to New York I thought it was best to stay as central as possible, and booked 2 nights for 5 people. Booking and room location was as asked for, and off course you can’t really complain at the location. However the first impression when you arrive is not very good, and I guess it didn’t help when we waited in a line for more than 20 min to get checked in. Especially when you have just arrived in the US and want to go to bed. The rooms we had was typical the US , two large queen beds per room, big telly a long desk and one armchair. The room was booked to have a view to Times Square, and yes if you leant on the window and looked right you did see it, was that worth the extra money? No. Woke up early next morning and no warm water in the shower, so it was a cold start for us all. Made the reception staff aware of this and it was fixed by morning 2, however not much of a compensation was offered for this inconvenience.... the bathroom and bedroom could do with a refresh, especially the bathroom where railings where hanging off the wall. Breakfast both days was superb, and it I would highlight any staff groups it would be the breakfast staff. Great cold and warm choice selections of all you could want to eat and drink for breakfast. We used the bar downstairs one late evening and it was pleasant enough. The hotel also had a good bakery / snack shop at reception level which was very good. Would I stay here again? Based on the high price and other options of global brand hotels nearby, I guess I would try another one.
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