The Chatwal, a Luxury Collection Hotel

The Chatwal, a Luxury Collection Hotel

Hayes & Jarvis Rating
TripAdvisor Review
1289 Reviews
Guide Price £1,279 per person
Based on 07 June 19 departure from London Heathrow flying with United Airlines, staying for 3 nights room only in a Grand Deluxe Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Historic property in the heart of the Theatre District

Dating from 1905, The Chatwal is a stunning Art Deco hotel set in the heart of New York’s Theatre District and just a block from Times Square. With sumptuous decor reminiscent of the city’s golden era and exquisite modern luxuries that the traveller of today looks for, The Chatwal offers a complete experience for your luxury New York stay. Take a dip in the serene indoor pool, dine in style at the historic Lambs’ Club and enjoy a prime location moments from the city’s top sights.

  • Stay cool with an indoor swimming pool
  • Historic property built in 1905
  • Prime location in the heart of Broadway
  • Enjoy exquisite fare at the Lambs’ Club
  • Stylish interior reminiscent of Art Deco era

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 76 rooms
  • Minimum age: 18

Board Basis Options

  • Room Only
Location Highlights

The Chatwal, a Luxury Collection Hotel

1289 Reviews 89% of travellers recommended this hotel

Traveller ratings

  • Excellent 960
  • Very Good 197
  • Average 71
  • Poor 32
  • Terrible 28

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Nov 14, 2018

A better-than-average hotel that delivers high-end service.

Service is the Chatwal's strong suit. With a minor exception or two (doormen too busy chatting each other up to operate doors), every member of the Chatwal's team that we encountered was professional and polite. Beyond service, though, there were disappointments. This is not to say that the Chatwal is a bad hotel, or even an average one. It is a luxury property outfitted with the bells and whistles that make luxury hotels great--in-room espresso machines, remote control blinds, butler service for pressing and shoe shines, and daily newspaper delivery. Even considering these perks, the Chatwal comes in, when compared to the city's other luxury stalwarts, as only better-than-average. The hotel's overall design is elegant, but certain elements are cheesy (cheap-looking stock photos of New York in guest rooms) or discordant (mid-century Noguchi coffee tables that seem otherwise inconsistent with the hotel's design vibe). More noteworthy is the fact that the hotel's "bones" simply aren't that great. We were upgraded to a junior suite that was plenty large but was laid out as a large rectangular box. The hallway-hotel-room effect was not made better by the fact that rooms on the 5th floor have small windows that let in relatively little light, making even the large-ish room feel dark and claustrophobic, especially during the day. For the money (and we paid for only a standard room), there are more luxurious options in the city. And (for me anyway) the other options have the added bonus of being farther away from the crush of Times Square. Having said all this, I'd be remiss if I didn't point out that bathroom lovers might swoon for Chatwal. The bathroom in our suite was a spacious stunner of a jewel box, all mirrors and chrome and dominated by a huge rainfall shower. It was the bright spot in our otherwise better-than-average room.
Nov 11, 2018

A blast from the past

Lagos, Nigeria

The Chatwal is a clear attempt to evoke the feel of the classic hotel of old! The staff are particularly warm, friendly & helpful. Unfortunately, for the price, the rooms are rather small. However, if you must stay around times square, then it's one of your best choices.
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