The Inn at Mystic

So the good news is that the room was large, the fireplace worked, the shower is fabulous - hot with great water pressure and the linens were clean. I don't mind that the furnishings are not particularly up to date. It was the sloppiness of the upkeep that was the problem. Glue marks dripping down from the toilet paper holder. The towel bar that was attached to drywall instead of a stud. The peeling paint on the woodwork. The lack of any kind of USB ports and not enough outlets for two computers and two phones, unless you used the bathroom. The chips in the fiberglass bathroom surround. And a new one for me, the soap smelled horrible. Unconcsiounable was the fact that they did not salt or sand the driveway which was the only way to get from our room to the lobby for breakfast. It had snowed and then rained during the night and it was covered with a thin layer of black ice. And the breakfast? There were tired bagels, the hardest most unpleasant hard boiled egg I've ever eaten, muffins that tasted so artificial I spit it out. The coffee was okay. On day two we ditched breakfast and went to Sift for wonderful pastries and great coffee. Oh and one more thing as we were checking to make sure we hadn't forgotten anything and discovered that the bed was on totally unnecessary risers. We are not spring chickens and struggled to get into that bed every night. Please make it a normal height!

This hotel is in need of renovation! The beds are old, the carpets are stained and decor is outdated! We decided not to stay the night and lose the $ spent on the room after they refused to give money because it was booked on a third party sight.

Poorly designed entrance made our room difficult to locate, perhaps due to directions offered by indifferent and distracted desk / reception person. Room was in need of good cleaning, stained carpet needed cleaning, could write my name on furnishings in dust with my finger. Shabby, dated, furnishings need repair/re-touching although bed was very comfortable. Room needs a major spruce-up - "Past its sell-by-date" was our overall impression. We won't be back and cannot recommend.