Holiday Inn Hyannis, Cape Cod

Sep 21, 2019

Adequate, but staff not very customer focused

Key Biscayne, Florida

Room adequate, with a whirlpool and fireplace. Only issue was with some staff - 1st example, service delivery man bullied his way in front of me to get on the elevator with a cart of dirty laundry instead of letting me go ahead (all of 1 floor, but I need elevator due to injury) 2. Upon checkout, I was DENIED the 500 green point bonus by front desk agent. She said that I needed to stay 3 nights to get award. We hung requisite sign on door for our entire 2 day stay and no maid entered - no service. The sign states "'requires a minimum of two consecutive nights..." The agent said - well you need to stay 3 nights since the room was cleaned before your arrival. Not as per card - will complain to corporate. First time encountered this interpretation!!

Sep 01, 2019

Great time

This was a great hotel! Pool was great! They have a microwave for anyone to use, staff is friendly, pools are great and rooms are nice and clean. We had a great stay and will definitely return here! Close to everything!

Aug 26, 2019

Stayed at the Inn and Had Dinner at the Inn

Newington, Connecticut

The room was very appealing and the best bathtub I have ever been in. They offer a buffet breakfast which was very good and plenty of options. Nice, open, and bright breakfast room. We had dinner in the small bar/restaurant and the service was very good and at this particular time we were the only ones there. We were eating light (sandwiches) and all of us were very pleased with the burgers and grilled chicken. My friends said it was one of the best burgers that they ever had. My grilled chicken sandwich was equally as good and all were more than substantial. We were trying a new cocktail and didn't know who how to make it other than the ingredients and server went out of her way to accommodate us.

Aug 22, 2019

Great staff, clean hotel

Boston, Massachusetts

Very nice hotel; great location and extremely clean. Staff is wonderful, from the informative lifeguard staffing both the indoor & outdoor pool (a rarity to have both on the Cape!) and Jonathan Kuehn, the catering manager who went above and beyond in my last-minute request for a meeting room. Thank you Jonathan for making time for me! Rooms and bathrooms have been updated so a wonderful value for amenities and location.

Aug 21, 2019

Wonderful vacation stay at Holiday Inn

We just completed a one week stay at the Holiday Inn at Hyannis and the stay was wonderful! The Inn was immaculate and to be honest I am a very hard marker. The staff was kind, courteous and helpful. Our room was spotless and everything in it looked new and updated. We had a king suite with a second floor loft that was wonderful. It provided our teenage son with a private space. The Inn was immaculate and I couldn’t have been happier with our stay. They obviously take pride in their operation and it shows. I would certainly return there again and I give them the highest recommendation possible. Really nice people there doing excellent work. Hope to vacation there again next summer.

Holiday Inn Hyannis

A great starting point to see the best of the Cape.

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