Chatham Bars Inn

We have a house on Cape Cod, which is open in the summer. As such, we sometimes head to Chatham Bars Inn for dinner or drinks but it would make no sense to stay there. However, we were starting to experience cabin fever this winter and wanted a quick little getaway to the ocean so we decided to check into staying here as it always seemed so classy and fun when we visit in the summer. We booked an oceanfront room (there were several offers on discount traveler websites but we booked through the hotel so we could pick our room. no way were we staying in an off-property cottage) and because I am a member of Leading Hotels of the World, we were offered a free breakfast and room upgrade. Off to a good start. We were surprised at how crowded the resort was on a Saturday night in the middle of winter. It was supposed to snow and rain the following day but we had blue skies for the first part of our stay. Not sure if all the people in the common room/bar/restaurants were staying on property or were locals. We wanted to eat in the bar but it remained packed until around 9 p.m. when two seats opened up. The rooms here are not what I'd call fancy at all. While the lobby has the 'Ritz Calrton' type of wow ... the rooms are a bit more quaint and vintage. They are not by any means big ... but the balconies are sizable and on a beautiful day, what a view they offer of the ocean! The view and balcony are the star of the show. The rooms, not so much ... except for the fact that the bed was comfy and everything was spotless. Service was great and everyone was very friendly and helpful. The bartenders were a bit overworked/brusque but it was packed, so that is understandable. The only problems we had during the stay were with the 'resort fee'. I can understanding charging this when pools, beach, etc. are open. But in the dead of winter when there is snow on the ground and it's too cold to go outside ... what does the 5% resort fee go towards? We have unlimited data plans and don't need wifi and ate on property so didn't need the town car service. I think in the winter, it should be customary to waive the expensive resort fee. The breakfast buffet in the morning was amazing. Sure, it was $35 per person but it was literally like that on a cruise ship. Everything tasted quality too. Members of Leading Hotels are given a $48 voucher for breakfast for two. That basically paid for one of our buffets. There are a la carte options as well but a bowl of oatmeal was $14 so we opted for the full buffet. We really enjoyed our stay here and would love to come back sometime in the winter again. It was comfortable and classy and we felt the staff were appreciative that we stayed.

The Chatham Bars Inn was a beautiful resort with exceptional customer service. The staff really went out of their way to make sure we were happy. Max and his coworkers at the bellman’s desk were outstanding. They drove us to dinner at a local restaurant during one of our nights at the inn so we wouldn’t have to navigate the roads on our own and they were quick to get us there and on-time to get us back. They even moved our car for us closer to our room one evening so we wouldn’t have to walk too far to get it! Rich, at the front desk, was excellent as well. He confirmed our dinner reservations in and outside of the inn. When he heard from the spa that we mentioned we couldn’t find their hours or the open/close hours of the bar in our room, he was right on it. He made sure we had all of the information we needed regarding open/close times and for the activities we signed up for (wine tasting, Lexus test drive, etc.). Just the fact that the girls at the spa went out of their way to tell him we were looking for information was impressive. It really made us feel like all of the staff wanted to ensure we had the best experience possible. Regarding the inn’s activities, the wine tasting, hosted by the inn’s sommelier, was very well done and educational. The inn has a nice wine list and nice selection at the bar. We felt like the bartender was happy to spend time chatting with us….a feeling we got consistently throughout our stay. We definitely felt our business was really appreciated. We also enjoyed our dinner at Stars, the main dining room at the inn. In the summer, the views must be amazing from the dining room. The inn has a terrific location right across from the water. As far as a room recommendation, we stayed in a spa room which we’d highly recommend if you like to enjoy a steam room/sauna and whirlpool. Having our own private spa, so to speak, was fabulous! We used the steam room more than once each day. It was a great winter getaway for us. We’d highly recommend this inn if you’re looking for a special experience and excellent customer care.

This was our first stay at Chatham bars Inn and we loved it from the moment we pulled up to the door. It’s rare I rate 5 Stars across the board because in reality there is always room for improvement....but there is nothing here that needs changing. The check in was welcoming and quick, the room was SPOTLESS and well appointed, every staff member we encountered was friendly and helpful, and the food was superb. I would not change a thing here. Some details: We were put in a large king room in an outter building that was chock full of everything you could need. It was an end unit with windows on 3 walls so it was very bright . The room was quite large and offered a nice nespresso coffee bar and room fridge, a sweet little table for 2 adjacent to the huge picture window outfitted with a cushioned bench seat and pillows. A large TV was hung over the gas fireplace that had a well placed on/off switch right next to the bed. The bathroom was VERY well maintained and looked quite new. Plenty of shelf space for toiletry bags (pedestal sink) large mirror and was well lit. Not enough room for 2 but plenty of room for one. Plenty of thick white towels too, no need to call down for more. This bathroom is probably the cleanest we’ve come across in our travels. The king bed had a very comfortable mattress with quality linens. This room was quite large....large enough for me to comfortably roll out my yoga mat each morning. The closet also was quite large (with a built in wardrobe right next to it) and had an extra wide full length mirror on the inside door. They really thought of everything! **i cannot stress enough how clean this room was....absolutely spotless. Even the baseboards behind the bed and tables were dust free. Under the bed, in every corner, every shelf and windowsill....spotless. Even the custom carpet (over hardwood floor), fabrics and draperies were in excellent condition. Now maybe it’s different during “high season” with the rapid turnover, maybe the rooms are not cleaned as thoroughly...but I doubt it. Everything we encountered here this weekend said “high standards” We ate both nights in their Sacred Cod tavern. Both meals were excellent as was the service. Our particular favorite was their burrata toasts. Since our room was in an outter building we walked to the main hotel each day for dinner. It was a nice walk which gave us a pretty view of the property and other buildings. The grounds are well trimmed and maintained. We commented that we’d like to return in the summer to see all the hydrangeas in bloom. We also took the quick walk down to the beach for a morning stroll. The views of the beach from the property—especially the front porch—are beautiful. I cannot comment on beach amenities since we visited in February, though I can say there was no trash or accumulated seaweed or any other debris on the stretch of beach we walked. The hotel was quite busy for “off season” though it was Presidents weekend which is a popular getaway time. There were a variety of visitors of every age and even a handful of families with small children. But it never felt crowded nor did the service suffer in the least. Overall I cannot say enough positive things about this property. It really did exceed our expectations and we had a fantastic weekend on every level.