Sheraton Boston Hotel

The reception area is large and cold. Hotel is attached to the convention center and the main entry feels like a convention room. Big with lots of loud people. The hotel is dated and some areas have not been updated. The room is very bland, felt like a slightly nicer Fairfield/Hampton quality. My room was a connecting room and the door must have been made of cardboard. The guest in the next room had the TV on full volume until 1 am and I could hear the content like I was in the room. Bathroom was very small and very basic. Check-in was uneventful and did not use and services. Due to a large conference, the rate was also very expensive so definitely not a value. With the Hilton, Marriott and Westin close by, there are probably better options.

I made a reservation months in advance for a business meeting and clearly requested a single bed room. When I checked in, got the surprise that they couldn’t grant my request and they gave 2 beds. I complained but was told that I could request a change next day. In addition they placed me in a very outdated room where no outlet was working near my bedroom and the only outlet working was behind one of the bed on close to the bathroom. Bed was small for a 6 feet + person and was hard to sleep. TV was the only modern thing in that room. There was a tiny closet good enough to fit a children. Bathroom was old and shower stream was weak. There was very limited in room service consistent of a small deli downstairs offering sandwiches and cold food. I visited the gym and half machines were not working properly and were hazardous as one of them stopped suddenly while a was jogging. In addition, the setting was close to a warm pool and inside the gym was like a steam room. Before leaving some bathrooms outside were closed or fixing so I have to go to the near mall to use the restroom. For the price paid, I feel that I was ripped off.

Super old, dirty, and has made us all sick! There is something in the old carpets or in the air! Staying here for a national conference and many of us are severely allergic. Every time we sit inside the various conference rooms on the 2nd floor people are sneezing and coughing with itchy throats. One co-worker has lost his voice from the irritation in our throats and all the rest of us are sneezing and feel sick. Every time we go outside, we feel fine. Every time we sit inside the conference rooms for our sessions, we are severely allergic again. This is totally unacceptable and is an environmental hazard. The hotel is clearly very old with carpets that look like they are from the 1970s. Totally embarrassing for this hotel to be affiliated with the Marriott brand. We also had issues with checkin, where I gave my Marriott rewards number for gold elite and instead of receiving the upgrade, we were given a tiny old room with just one bed. After complaining that we were supposed to have two Queen beds and an upgrade, we were moved to a different tower.