• Restaurant

Sheraton Boston Hotel

Modern hotel in central boston

Nestled in the historic Back Bay area, the Sheraton Boston is ideally situated for exploring the city. It prides itself on its wealth of facilities and great central location. Those who enjoy a bit of retail therapy will be in their element with a linked walkway to the Prudential Shopping Center next door, and both Newberry Street's boutiques and the big chains of Copley Place and Boylston Street all within a 5 minute stroll. The large swimming pool is a big draw and it even has a retractable roof so you'll be able to take full advantage of New England's summer sunshine.

Hayes & Jarvis Rating

Guide Price

 £749  per person
Hotel Category
TripAdvisor Review
Tripadvisor rating 3293 Reviews
a bridge over a body of water with a city in the background

Hotel highlights

  • Great shopping location
  • In the heart of one of America’s most historic cities

Hotel Features

General Information

  • 1220 rooms
  • Transfer duration: approx 20 mins from Boston Logan International Airport.
  • Minimum age: 21

Main Facilities

  • Indoor pool
  • Wifi

Board Basis Options

  • Room Only

Hotel Location

Location Highlights

Sheraton Boston Hotel

  • approx 20 mins from Boston Logan International Airport.
3293 Reviews 79% of travellers recommended this hotel

Traveller ratings

  • Excellent 1247
  • Very Good 1206
  • Average 517
  • Poor 152
  • Terrible 171

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Mar 19, 2020

The Sheraton Boston vs. Motel 6

Frisco, Texas

What a horrible experience. The hotel was understaffed despite being very underbooked as the COVID virus was just starting panic. However, that does not excuse the poor attitude of the front desk (which I was told... I should have reported to the people of the front desk when it happend). I'm not kidding, I just got off the phone with a Sheraton Rep and she said I should have told the front desk about the poor service. The halls had carts of glasses that sat there for at least the two nights that were there. Small request like extra pillows were ignored until we kept on top of staff. The service was worse than at any LaQuinta that I have ever been in. Despite paying twice the price of the rate at the night of the stay, staff tried to upsell me to a better room. As other reviewers have mentioned, temperature regulation was sub par... but what i'm most upset about is the "we dont'care... too bad..we have your money attitude" . Avoid this place at all cost
Mar 07, 2020

Great location, View & Service

Boston, Massachusetts

Having to stay in Boston for the recent Harvard Model Congress I was genuinely pleased with this bustling hotel. Despite over 1000 HS students in the hotel, the service was very good. The only complaint anyone could possibly have was waiting for the elevator IF you happen to get on or off when the students were headed to the conference. The rooms were clean & bright, my view of the Charles River was beautiful. The “market” in the lobby provided freshly made sandwiches, breakfasts etc., ready for pick up or delivery to your room. The service to the room may have been the quickest I have encountered (understanding the menu is limited). The breakfast buffet is excellent. The location can not be beat with access to the Prudential Center with restaurants and shops and steps from Newbury street. Boston is my home and I would recommend visitors stay here, I was very happy I had to! The staff was incredible from the front desk to housekeeping. A stellar group.
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