The Lenox Hotel

I rarely write reviews before I leave a hotel but I felt that The Lenox deserved a review beforehand. What makes great hotels, no matter what the price point is the service they give. The Lenox has been truly extraordinary in the short time I’ve been here. Having been hit by some bad news on the family front, I arrived at the hotel wanting little more to find a dark hole to crawl into. The staff at the front desk were incredibly kind and thoughtful and made me feel cared for. To me that’s the mark of a great hotel. Yes, the hotel is beautiful. I have a lovely room. These guys actually walk the talk on the environmental front, the bed is comfy and the location is convenient. But at the end of the day, it’s the staff that would draw me back in a second. I can’t thank them enough, they made a truly horrid day bearable. It’s a kindness I won’t soon forget.

Immaculate, gracious and wow.... pulling up at a smallish and fairly understated entrance you are greeted by folks who clearly love what they do and are proud of this wonderful hotel. The ambiance and "smiles" that then greet you inside only continue this classic and classy journey. The aroma is very nice and as mentioned the attitude of the staff and feel of the establishment is all first class. Room was wonderful; old world and classic/classy, very clean, staff wonderful, amenities are great and food was very good.Service stands out with too many to mention but really enjoyed Mike at the front door and you cannot beat that first impression... Go quickly and go often and you will love it.