• InterContinental Boston

Hotel

InterContinental Boston

InterContinental Boston

TripAdvisor Review
5404 Reviews

Strikingly modern waterfront hotel

Set overlooking Boston’s beautiful waterfront, this breathtaking hotel stands on the site where the Boston Tea Party originally set wheels into motion that led to the American Revolution. The decor is glamorous and elegant with a delicate blend of contemporary and classical style and there are plenty of features to make your stay special. Take a seat at the hotel’s Provence-theme brasserie, sip a cocktail at the rum-themed Rumba Bar or enjoy a refreshing dip in the indoor pool plus, if the mood takes you, why not indulge in a treatment at the hotel’s spa for an extra-special break? For a sumptuous central Boston stay, look no further than the InterContinental Boston.

  • Stay active at the fitness centre and pool
  • Magnificent waterfront location
  • Enjoy a treatment at the Spa InterContinental
  • Stunning modern architecture
  • Sample rum-based drinks at the cocktail bar
  • Enjoy Provence-style fine dining

Hotel Features

Hotel Category

Trusted
  • Check-in Time:
    02:00
  • 424 rooms
  • Minimum age: 18
  • Floors have lift access: Yes

Board Basis Options

  • Room Only
Location Highlights

InterContinental Boston

5404 Reviews 88% of travellers recommended this hotel

Traveller ratings

  • Excellent 3902
  • Very Good 1071
  • Average 251
  • Poor 92
  • Terrible 88

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jul 12, 2019

Very Professional

Venice, Florida

I want to single out three employees who were excellent at their job; 1. Sheb Shumar-Club International Manager; he took the time with everyone he spoke to and deserves a great deal of respect from his superiors. 2.Brooke Magpiong-Club Lounge Attendant; she was very professional and although still in college should be considered for Management. 3. Cristian Jaramillo Perez-Club Lounge Attendant; attended to all our needs and is very diligent at his work. The Boston Intercontinental should be very proud of all its staff and the hotel conditions as everyone we came in contact with was very hospitable and professional. I do not normally write reviews and am in no way affiliated with anyone at this hotel but felt like in a time that customer service seems to be lacking horribly it was imperative to write positive comments.
Jul 12, 2019

Great Location but Hotel disappoints

Auckland Central, New Zealand

The location of this hotel is excellent but after staying at The Langham in Chicago this hotel was not of the same quality or service. We prepaid our 5 nights but at checkin they required a credit card. We had been in USA for over a week and no issues until this moment. Our PIN number on the credit card was not approved. Same thing with all of our cards. The receptionist was not overly helpful leaving me totally exasperated and concerned. After talking to the bank they informed me it was the hotels server that was the problem. The receptionist says” they have not had any problems”. This was little help to me. This should have been sorted much faster because our room was already fully paid. Bypassing the pin allowed everything to be sorted. It was their machine! We accepted an upgrade of window view for additional $35. On checkout I discovered it was actually an addidional$40 a night due to taxes. More transparency would be appreciated. The plumbing in our room was a problem. It took 5-10 minutes for bath to release hot water. The bath and sink were semi blocked and shower hot water would come and go and also took 5 minutes to resemble warm. We decided not to inform until leaving as we did not want people coming in and out of our room. Overall this hotel needs to up their game in quality of service.
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