Sheraton Maui Resort


Sheraton Maui Resort & Spa

Sheraton Maui Resort & Spa

Hayes & Jarvis Rating
TripAdvisor Review
4655 Reviews
Guide Price £2,609 per person
Based on 10 April 19 departure from London Heathrow flying with United Airlines, staying for 7 nights room only in a Resort View Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Luxury resort overlooking Black Rock

The spectacular Sheraton Maui Resort occupies 23 prime acres of lush landscape fronting Ka’Anapali Beach in the popular Lahaina area of Hawaii. The majority of rooms at this hotel face the Pacific, overlooking the staggering 400-foot freshwater swimming pool complete with wooden bridges, tropical gardens and meandering waterways. Experience exquisite food and drink at eight afferent venues, wander to the beach and splash around in the waves near to Black Rock or indulge in a soothing massage at the spa – there are plenty of activities to keep you occupied. And when you want to venture out, you’ll find golf, shopping and more just minutes away.

  • Relax at the spa
  • Stay active at the fitness centre
  • Spectacular views from rooms
  • Enjoy food and drink at eight diverse venues
  • Prime setting on Ka’Anapali Beach
  • Explore the impressive pool complex

Hotel Features

Hotel Category


Location Type

  • Check-in Time:
  • Check-out Time:
  • 508 rooms
  • Minimum age: 18

Main Facilities

  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Wifi

Board Basis Options

  • Room Only
Location Highlights

Sheraton Maui Resort & Spa

  • Beach
  • Approx. 50 Minutes from Kahului Airport
  • Drive the scenic road to Hana
  • Watch the sunset at Haleakala Crater
  • Take a Whale watching boat trip
4655 Reviews 79% of travellers recommended this hotel

Traveller ratings

  • Excellent 1965
  • Very Good 1592
  • Average 645
  • Poor 264
  • Terrible 189

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jul 22, 2018

Best Room on Maui

Atlanta, Georgia

We upgraded to ground floor room with a direct view of black rock and gorgeous sunsets. My last trip we stayed at the Four Seasons and it is beautiful, but our Sheraton Room was even better! The staff is exceedingly friendly and Sheraton has merged with the Marriott Hotel Group which means they will only get better!
Jul 22, 2018

Worst part of our honeymoon

Regrettably I didn’t read the reviews of this hotel on their site before booking and staying here. A consistent thread that I would echo tenfold is the poor customer service displayed throughout the hotel. Other than the views, there is nothing that we have experienced that had been positive about our stay. From small things like the appliances in our room not being plugged in so we couldn’t refrigerate our food to actual rude, pretentious comments by the lady at the bell desk, we actually looked forward to leaving the hotel almost since the day we got there. Every other part of our journey around the Hawaiian islands has been a lovely experience from the people to the land itself, except for this hotel where we have been nickel and dimed at every turn and treated poorly by all but a handful of people at the hotel. It has been the exception, not the rule, to meet someone who embodies the aloha spirit here at the Sheraton. In particular the people at the spa were kind and welcoming to point out some of our positive interactions. The vibe at the hotel is more of a tourist trap, vacation factory than an upscale business based around customer service. In conclusion, no we would not recommend this hotel and in fact let our friends and family know to actively avoid the Sheraton at all costs.
View all
Sheraton Maui Resort & Spa


Daily Cliff Dive Ceremony

One of the most spectacular traditions in Hawaii has to be cliff diving and this hotel is the perfect spot from which to watch. As the sun starts to set, watch as torches are lit and the chosen diver begins their adrenaline-fuelled climb before plummeting from the cliff top and into the ocean in just a few heart-stopping seconds. Best watched from the Black Rock Grill, this is a spectacle not to be missed.

Fitness Centre and PiYo

The resort's fitness centre provides a good range of equipment to help you stay active during your Hawaii getaway. There are also a range of popular PiYo classes run by Genna Howard, covering strength training, pilates and yoga.

Resort Shuttle

Resort guests have access to a convenient shuttle that stops off at the Lahaina Cannery Mall, Lahaina Gateway and Hilo Hattie's at the Outlets of Maui.

Lagoon Pool

The spectacular 142-yard fresh water pool acts as the stunning centre piece for the resort and meanders underneath arching bridges and amidst lush flora. Choose a lounger and soak up the sun or take a dip and venture beneath waterfalls and through gardens. There is a special shallow children's pool for younger guests plus a Jacuzzi for adults seeking a touch of indulgence. For added enjoyment there are also two pool bars, serving a range of delicious drinks and snacks.

The Spa at Black Rock

Merging the space between the indoors and outdoors, The Spa at Black Rock is an immersive wellness facility that offers a diverse array of healing treatments and beauty services. Soothe your senses at one of the outdoor relaxation areas or opt for a private massage in one of the secluded treatment rooms for the ultimate in relaxation.

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