The Fairmont Orchid

Hotel

The Fairmont Orchid

The Fairmont Orchid

Hayes & Jarvis Rating
TripAdvisor Review
4858 Reviews
Guide Price £2,549 per person
Based on 09 April 19 departure from London Heathrow flying with United Airlines, staying for 7 nights room only in a Garden View Double Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Beachfront luxury on the Kohala Coast

From Mauna Kea’s snow capped mountain top to the sizzling Kilauea Volcano of Madame Pele’s flowing lava - from tropical rainforests and an intriguing undersea world, Hawai‘i The Big Island has much to offer the spirited traveller. The Fairmont Orchid takes advantage of the best of these. Paddle an outrigger, discover a petroglyph, snorkel in the azure water, or stargaze from a lava whirlpool. Indulge in the 32 acre resort which includes a gorgeous sandy lagoon with aquamarine waters, a year round children’s’ program, six delicious restaurants, a lounge and an oceanfront bar.

  • Unwind at The Spa Without Walls
  • Dine at one of the six restaurants
  • Relax in the sugar-white sandy lagoon and aquamarine waters
  • 32-acre luxury oceanfront resort on the Kohala Coast

Hotel Features

Hotel Category

Luxury

Main Facilities

  • Golf
  • Outdoor pool
  • Watersports
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only

For Families

  • Kid's Club
Location Highlights

The Fairmont Orchid

  • Approx 30 minutes from Kona International Airport
  • Fantastic Beachfront location
  • Take an Island tour that includes a visit to Hawaii Volcanoes National Park
  • View the Island from above by taking a fantastic Helicopter Tour
  • Snorkel at Sunset with the Manta Rays
4858 Reviews 86% of travellers recommended this hotel

Traveller ratings

  • Excellent 3098
  • Very Good 1163
  • Average 373
  • Poor 155
  • Terrible 69

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Mar 25, 2019

Not was I was hoping it would be.

We chose to go Fairmont Gold in order to receive additional amenities such as bypassing checkin lines, personal concierge, etc. Unfortunately our checkin was not smooth at all and it took 20 minutes for someone to take our bags upstairs after we waited 15 minutes in the regular check in line. We asked one of the concierge for a sushi recommendation and he recommended a restaurant that was rated barely 3 stars and got bad reviews. Most of the staff seemed indifferent and it did not make for a wonderful stay. On the plus side, the grounds were beautiful and the pool area and beach area were very nice. The nighttime lighting of the torches were an added bonus. I wanted to love this place, but clearly did not.
Mar 25, 2019

Nice property

Livermore, California

We stayed five nights at the Orchid in room 2244. Check in was a breeze - the woman who helped us was so nice and friendly! We were celebrating a special occasion and she sent a bottle of bubbly to our room! The hotel is very nice. It's a little smaller than I expected, which was a nice surprise. I liked that the pool area wasn't a mile away. The beach, while small, is also very nice for a quick ocean dip. The pool is very large and the water is warm. The spa is a little hidden gem, but the water was too hot! I usually have my home hot tub set to 102, and this was way hotter than that. We used the gym facility daily and found the equipment to be great, and there was enough room for me to do my daily yoga practice. They could use some new mats, for sure. The cold towels are a nice treat for after your work out. We ate at the beach bar and the deli and found the food to be pretty good and convenient. We had breakfast once, on our last day, at the restaurant and ordered off of the menu. This was a mistake because it took over 40 minutes for our food to arrive (avocado toast and a wrap) and we had to rush to eat it as we had to leave for the airport. The avocado toast was toast in a basket and a plate with sliced avocado. The location of the hotel was great for us and the parking fee is included in the resort fee. We found it very easy to self park. There are shops and restaurants closeby and they offer a free shuttle to take you there, if you don't feel like driving. The staff at the hotel were super friendly. Although, we did have the concierge make us a reservation, only to show up at the restaurant and be told they had not record of one for us. We ended up sitting at the bar, which was fine with us. We rented an ocean front hale for a day ($250) and it was the best thing we did. What a treat to have a covered spot, choice of sun or shade, all to ourselves, with service. They could definitely uplevel the snacks they provide as part of the fee (several small bags of potato chips, fruit snacks, waters, and a fruit container from the deli). The service at the hale was great. The pool kid came and snatched up our cooler, which we had placed some of our own items in. Luckily, I notice while he was still in earshot and we were able to retrieve our items. The room was the only thing I had any real issues with. As stated, we stayed in room 2244, which is described as an ocean view room. Be advised the view is visible from one side of the balcony only. It was beautiful, though, once you were out there. We enjoyed the waterfall right outside our room and were happy with that. The bed was not to our liking at all. It would have been fine for one person but the motion transfer was so bad that I felt like I was being shaken awake every time my husband turned over. The noise was the worst. It sounded like our upstairs neighbors were rearranging the furniture every morning at 5 a.m. Doors slamming and voices could be heard easily; it was far from restful and made for poor sleep quality. I would absolutely choose a top floor room next time. That being said, I'm sure there will be a next time. For the money, we found it to be a good value. The Fours Seasons, which is where we were going to stay, three times the price. We could have rented a hale every day and still would not have paid what we would have at the FS. I would definitely recommend this lovely place, but I would be sure to upgrade to Gold. (I hear the food is amazing up there.)
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The Fairmont Orchid

Facilities

Gathering of the Kings

Prepare yourself for an exciting journey throughout Polynesia and an expansive feast all rolled into one - the Gathering of the Kings; Hawaiian Luau. The Plantation Estate is a short walk from the Lobby amidst towering palm trees with family-style seating and easy viewing of the raised earthen stage. Enjoy a true Hawaiian Luau experience and a traditional Hawaiian feast. Saturday Nights under the stars 4:30 pm Check-in Begins, 5:00 pm Doors, Open 5:15 pm Hawaiian Arts & Craft Demonstrations, 5:45 pm Hula Lesson, 6:00 pm Introduction and Feast 7:00 pm. Performance Begins 8:00 pm Evening Concludes (Pau) Dress code: Resort attire, footwear and cover-ups are required.

Fitness Centre

The Fairmont Orchid's Fitness Center offers sweeping views of the Pacific ocean and pool, and includes the latest equipment from Technogym Equipment, treadmills, and wave to Lifestep, recumbent and upright bikes and free weights. If you are interested in adding a splash to your workout, the Hui Holokai Beach Club program provides snorkel and kayaking equipment and instruction, as well as the ultimate, Hawaiian-style workout, outrigger canoe paddling and stand up paddle boarding

Golf

The Big Island is regarded as the pinnacle of playgrounds in the world of golf. A land of uncommon beauty, startling diversity, and welcoming weather and the award-winning 36-hole championship Hawaii golf course at the Fairmont Orchid fully lives up to expectations.

Resort Fee

A mandatory resort fee of $30.00 plus tax will be charged locally, subject to change without notice.

Gift Shops

The following shops are located at the hotel:The Fairmont Store Logo Shop, Island Sunsations (resort wear and accessories)The Tennis Pro Shop Spa Without Walls Retail Shop,The Orchid Beach Club, Orchid Jewelers, Lamont's Gift and Sundry Shop,The Spa Without Walls Salon

Complimentary Resort Shuttle

Complimentary on-demand 24-hour shuttle service within Mauna Lani Resort.

Pool

Relax by the pool and enjoy a beautiful view of the ocean.The pool is open 24 hours.

Tennis

The 10-court, full-service Hawaii Tennis Center is consistently recognised as one of the best facilities in the United States, and features lights for evening play and a dramatic stadium court. Services include match arrangements, instructional theme clinics, racquet and ball machine rentals, private and semi-private lessons. Recently ranked by Tennis Magazine as one of the Top 50 Resorts in America (#2 in Hawaii, #1 on Hawaii Island), the Big Island Tennis Center also hosts several tournaments and events throughout the year.

The Spa Without Walls

The award-winning Spa Without Walls lets you enjoy the splendour of Hawaii's tropical climate with eight private outdoor waterfall hale (huts), six rejuvenating oceanside hale and four indoor treatment rooms. With the soothing sounds of water, the pleasant ocean breezes and the floral scent that fills the air on the Big Island throughout our Hawaii Spa, experience unparalleled luxury as the spa treatments integrate Hawaii's natural therapeutic environment and ancient healing arts into every experience at the day spa.

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