Renaissance Palm Springs Hotel

This hotel is about 5 minutes to the airport and they also have a free airport shuttle. It is close to downtown and all the great downtown restaurants, we walk to downtown but this hotel also offers a shuttle. We love the central location. But if you don't want to explore, their heated pool is great. Their breakfast buffet is outstanding !

I wanted to post a review on this hotel mainly because of the experience I had with the hotel manager, Lynnie Green. Many hotels send you an email ahead of your stay to welcome you. I needed some help with a specific issue and was quite surprised that I received an answer from her. Not only did she answer me but followed through several more emails until my issue was taken care before I arrived. This has never happened to me before, even though I am a lifetime Titanium Elite member. I am truly grateful for her help. The hotel itself is very nice and has an amazing pool area. The only disappointment I had was the cost of parking a car there. I didn't see that information on the website but I certainly could have missed it. I would highly recommend this hotel to anyone looking for a nice place to stay in Palm Springs that is close to downtown.

The mountain views from the rooms were beautiful, and a pleasant surprise the next morning if you arrive at night! Every staff member was so pleasant and super helpful, and when the hotel shuttle to the airport was unexpectedly full they went way above and beyond to get me to the airport. Everything about the hotel was great, but the people make it even more special.