• W Fort Lauderdale

W Fort Lauderdale

New landmark hotel on Fort Lauderdale’s beachfront

With a design influenced by the sails of a boat and a prime location overlooking Fort Lauderdale’s stunning beach, the W Fort Lauderdale is firmly rooted in the city’s trendy oceanfront scene. This is a truly impressive hotel in every sense, from the excellent on-site facilities to the unmistakeably chic ‘W’ interior decor and design. Two stunning pools, four trend-setting dining venues and a blissful spa experience are on hand to enhance your stay plus the elegant guest rooms and quirky W touches ensure that your stay will be anything but standard.

Hayes & Jarvis Rating

Guide Price

£2,069 per person
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 693 Reviews
Fort Lauderdale

Hotel highlights

  • Savour food and drink at four different options
  • Impressive architecture rising over the beachfront

Hotel Features

General Information

  • Check-in Time:
    03:00
  • Check-out Time:
    22:00
  • 517 rooms
  • Floors have lift access: Yes

Main Facilities

  • Outdoor pool

Hotel Location

Location Highlights

W Fort Lauderdale

693 Reviews 79% of travellers recommended this hotel

Traveller ratings

  • Excellent 389
  • Very Good 113
  • Average 73
  • Poor 66
  • Terrible 52

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 18, 2019

Service was horrendous - they do not care about their guests

Florida

This is a very nice hotel on the beach. Great location with beautiful views, beach and pool but the service across the board was horrendous. It felt like the hotel management had explicitly told the staff to be mediocre if not worse. The information provided to us was almost always incorrect. For example, when we checked our car at the valet, we were told to text our number to get our car. This is not at all how it works. There is no number to text. We asked where to rent the bikes. No one knew. We went to the valet and they told us to go the front desk - but the front desk were the ones who had told us to go to the valet. Our room was never serviced by housekeeping. The servers at the pool and the restaurant tried their best to pretend like we had not sat down to order food. Literally we had to get up and find someone to take our order after waiting for a very long time - it happened at every meal. When we checked in, the people ahead of us were given tons of information about the hotel, what came with the resort fee, etc. We were given no information at all. They did give us a late checkout by phone on the final morning. We had to call down that morning to get it. Then when we tried to return to our room, our key card no longer worked in the elevator. We waited in a long line at the front desk (always long lines) and they said we should have stopped by the front desk earlier in the day to take care of it. We were never told that. But besides experiencing wrong information and no information, it was very clear that no one really cared about the guests. The staff was going through the motions at best (if at all). Apathetic, poorly trained and all employees across the board who did not give a crap about their job or their guests. The bill was also wrong...valet charges for twice as many nights as we stayed there and charged for the movie that was supposed to be included in the resort fee. The list goes on and on of how crappy of experience it was. This location needs new management and a complete overhaul of attitude!
Aug 18, 2019

Disappointing...

Atlanta, Georgia

While we are a tremendous fan of the W brand – overall this location is a disappointment – driving the 2 star rating. Service was mediocre at best – an example of which – we sat down for a drink at a table in the lobby – the table was covered with glasses from the prior Guest – the waitress came to take our order and DID NOT EVEN CLEAR THE TABLE! On another occasion we asked for the room to be cleaned when we went for dinner – while the service was promised when we returned we found it was not completed. Additionally the service at the pool was hit or miss (and the pool was far from busy) – on a few occasions we waited to place an order – and on one occasion waited for over 30 minutes for 1 drink to be delivered! We have stayed at W properties at different locations around the world, and this location has a long way to go to reach the usual standards of the brand.
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