The Reach Resort

Hotel

The Reach Resort Key West

The Reach Resort Key West

Hayes & Jarvis Rating
TripAdvisor Review
4182 Reviews
Guide Price £2,359 per person
Based on 15 April 19 departure from London Gatwick flying with British Airways, staying for 7 nights room only in a Key West View Room (2 adults sharing) including car hire.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Elegant resort with private beach

The luxurious Reach resort is a tropical paradise in the heart of Key West. Set on Key West's only private natural beach yet only one block away from lively Duval Street, this hotel combines the best of both worlds. Relax by the pool, enjoy high quality cuisine at the on-site steakhouse and soak up the sunset atmosphere by Duval Street – mere moments away. A refined option for your Key West stay.  

  • Take a dip in the outdoor swimming pool
  • Set on Key West’s largest natural private beach close to Duval Street
  • Stay active at the fitness centre
  • Enjoy prime steaks and more at the on-site restaurant

Hotel Features

Hotel Category

Luxury

Location Type

Beach
  • Check-in Time:
    16:00
  • Check-out Time:
    11:00
  • 150 rooms
  • Minimum check in age 21
  • Daily resort fee of approx $35 per room payable locally

Main Facilities

  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Room Only

For Families

  • Babysitting
Location Highlights

The Reach Resort Key West

  • Beach
  • Approx. 10 mins from Key West International Airport
4182 Reviews 69% of travellers recommended this hotel

Traveller ratings

  • Excellent 1586
  • Very Good 1125
  • Average 672
  • Poor 466
  • Terrible 333

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Nov 13, 2018

Please reconsider

Adelaide, Australia

An absolutely terrible experience, we went for 7 days which was way too long. Rooms were disgraceful. Our shower had mould in corners and leaked, constant complaints never dealt with. Even took photos on dirtiness. The chairs in room were filthy, old suncream stains and room with a view! That was a joke our room showed us other balconies and that was after they convinced us to upgrade. So over priced, also paid upfront before leaving AUS. Provided voucher that travel agent gave and then they charged to our Visa card without authorisation. Currently have a fraudulent claim with bank and Key West Police Department. Yes, pictures do look nice but beach is very, very small area. There is not enough area for guests and they only provide a certain number of umbrellas on beach area so if you can't get one its very hot sitting in the sun. Beach water was also very unclear and next to a hotel that allowed pets so not kidding there was animal faeces that would float on by! Pool area also very small and overcrowded and difficult to get a shaded area to sit. We chose not to eat in restaurant due to the high cost of meals so can't comment on that quality. We would walk down to the street to restaurants to eat. Hotel room also didn't come with a fridge so that is an "upgrade". Our decision to go there was based on reviews and the pictures but please reconsider as this review is a genuine one for concern if anyone was to book and go there with the same expectation we had. That was a clean room, view and lovely beach. We were so disappointed and also outraged by their lack of service and respect and using our card without authority. Most staff have English as a second language so communication is difficult and pool area staff are young kids having a summer job so there isn't particularly good service. They also mentioned going to their hotel next door which isn't next door. You have to use a side access and walk down a street to another side access and they don't even have a beach, all it is 2 pools with sand they have placed around the area and there is no access onto what they call the beach because it is all rock area and water was quite stagnant and smelly. There are many better areas to stay, if you want to go to Key West for a tropical beach forget it. You can do a day trip to Key West from Miami and see everything and you would b e glad you didn't stay. Most of Key West is mangrove swamp area. If you are looking for a "Gold Coast" type of beach then Miami Beach is like that.
Nov 13, 2018

2nd Time Not a Charm

Long Island

So we decided to give The Reach a second chance after our deafening room.the last stay. We booked an "Ocean View" King Studio hoping for a view, unfortunately they tried to stick us in a back corner, probably a Courtyard King with the balcony looking directly at the room across the courtyard, you would actually have to.lean over the balcony till.you were half off to glimpse a view of a tree and the pool. Not having it, we were ready to check out not worth the $$$$we paid, but they gave us a better room. We love the beach and Mike the Valet is courteous and very cool. But in.the future this property has been a disappointment. I wish there was a Fairmont in Key West. Tip: make sure you get the accommodations you paid for.
View all

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