Hawks Cay Resort Lagoon

Hotel

Hawks Cay Resort

Hawks Cay Resort

Hayes & Jarvis Rating
TripAdvisor Review
308 Reviews
Guide Price £2,019 per person
Based on 15 April 19 departure from London Gatwick flying with British Airways, staying for 7 nights room only in a Guest Room (2 adults sharing) including car hire.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Exquisite island resort near to Miami and Key West

Set on the beautiful island of Duck Key, Hawks Cay is an island resort situated within driving distance of Key West. This tiny island occupies a breathtaking setting; nestled in the Florida Keys with water all around. Pay a trip to the resort’s very own Dolphin research centre ‘Dolphin Connection’, enjoy challenging Keys fishing and try diving near to the only coral reef in continental America with training and shipwreck dives available. For those after a high-octane holiday there are exciting water sports to experience plus the serene Calm Waters Spa ensures that those seeking a more relaxed stay can indulge in a variety of treatments from ‘The best spa in the U.S’ according to 2009 Travel + Leisure readers. With teen and kid’s activities, six different pools and five dedicated eating and drinking venues, the Hawks Cay Resort has all you need for a luxurious and unique island getaway.

  • Enjoy breathtaking views from the resort island
  • Swim in the natural saltwater lagoon pool
  • Try watersports nearby including diving and surfboarding
  • Indulge in a choice of dining options

Hotel Features

Hotel Category

Trusted

Location Type

Beach
  • Check-in Time:
    03:00
  • Check-out Time:
    22:00
  • 292 rooms
  • Floors have lift access: Yes

Main Facilities

  • Diving
  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Wifi

Board Basis Options

  • Room Only

For Families

  • Kid's Club
  • Kid's Pool
  • Teen's Club
Location Highlights

Hawks Cay Resort

  • Beach
  • Approx. 2 hours from Miami International Airport
308 Reviews 73% of travellers recommended this hotel

Traveller ratings

  • Excellent 154
  • Very Good 64
  • Average 46
  • Poor 20
  • Terrible 24

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Apr 24, 2019

Great family fun!

The hotel was super nice! The rooms were great and the salt water lagoon is great for kids! We used their free bikes and rode around the island which was super fun. It has a great location because it’s close to everything in the Keys. My only issue is that the food is very expensive especially for a family. It would’ve been nice to have a more affordable option for food. However, I would definitely recommend!
Apr 23, 2019

Disappointing experience for family with older children

Newtown, CT

I spent 2 nights at Hawks Cay with my family of 5, including one teen and two young adults. The property is nice, with beautiful views, but that wasn't enough to overcome our disappointment with most of the things we were looking forward to. I was worried about staying in one of the privately owned villas after reading some poor reviews, but our two bedroom townhome in Harbor Village was recently renovated, with a new kitchen and bathrooms plus fresh paint throughout. It was also very close to the main hotel, which was convenient. We liked sitting on the porches (upper and lower) overlooking the canal. Less appealing, there were big stains on the cushions of the pull out sofa and the kitchen chairs. Also, there was no way to use the kitchen equipment without making a trip to the grocery store (15 min. drive) or even to wash cups and dishes since no supplies are provided. The main pool was very crowded and packed with families. The Coral Cay facilities (game room, regular pool plus pirate ship pool, assorted sports) were also very busy, and this whole area is geared toward young children. We played basketball (fine) and mini golf (horribly maintained). On the other hand, the Tranquility Pool WAS calm and quiet, but this section is restricted to guests 21 and over, so it's not an option for families like ours with older children. The private "tropical lagoon" where guests have free use of kayaks and paddleboards is very small, good for 10-15 minutes of paddling around at most. Bike rental is also free for an hour, but there isn't really anywhere to go. We biked around the resort (10 minutes) and the rest of Duck Key (20 minutes) and that was it, since bikes can't be taken off the island. We went to the spa for an event called "Sip Shop Spa!" where there was supposed to be free wine with shopping. The boutique is tiny and there was no sign of wine, though the woman behind the counter agreeably went in the back and got some for us on request. We watched the free dolphin presentation (about 15 minutes), which was interesting but also clearly intended to get guests to sign up for the (not free) Dolphin Connection programs. For our first dinner during our stay we ate onsite at Angler and Ale. The marina view was great at our outdoor table, but we had the bad luck to be surrounded by other diners who let their children run around unsupervised (not the fault of the resort but, sadly, a reflection of what our whole stay felt like). Our food was OK, some things were good but two meals were served cold, and service was slow and disorganized. We opted to drive to Marathon for our second dinner, where we enjoyed a fun meal and great service at Sparky's Landing. Service at the resort was mostly indifferent, with a few pleasant exceptions - and given the prices, I think stellar guest service should be a priority. All guests are given green rubber bracelets to use as room keys and ID for services, but we still had to state our name and room number every time we ordered food or drinks or signed up for anything, so the system made little sense and the bracelets were annoying. There was a nice fire pit but really no night life, and little to appeal to teens and young adults. The promotional material tries to suggest otherwise, but I think the best audience for this resort is limited to families with young children (age 12 and under) and people who want to spend most of their time fishing.
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