Trump Hotel Chicago, Chicago

Mar 29, 2020

Terrible hotel

Seattle, Washington

We stayed at the Blackstone the last time we were in Chicago. I expected this hotel to be comparable, but it definitely was not. Service was terrible, rooms were ok. Why would anyone stay here?! If you're looking for something central, there are dozens of other hotels to stay at!

Mar 25, 2020

Exceptional Hotel

Las Vegas, Nevada

We stayed here while visiting family. Our first night was the last night to dine out in Chicago before the state wide lockdown for the Chinese Coronavirus. We got a steakhouse recommendation from the front desk and the concierge made our reservation. (RPM Steak, not to be missed!) When we checked in we received a room upgrade to Executive suite with an incredible river/lake view on the 21st floor. The room was amazing. Beautifully appointed with classy, modern and comfortable furnishings, bedding and linens. The room had a full kitchen with granite countertops. Since we were there during the Chinese Coronavirus lockdown on dining, we relied heavily on in room dining. The food and service were top notch. We thoroughly enjoyed our stay and would love to repeat it in the future.

Mar 21, 2020

Vacation stay

Munster, Indiana

I was very content with my stay. From the time I walked through the door to checkout. Room service was prompt and the view from our room was Chicago at its finest. Will definitely be back and stay again. Staff was very friendly and helpful.

Mar 19, 2020

an experience like no other

an amazing location, awesome staff, an entire experience from arrival to departure. great location with plenty of entertainment venues nearby. hotel met my requests to the T. was one of my best experiences in the Chicago area. will return for future stays.

Mar 19, 2020

Marriage Proposal

After reading reviews and looking at pictures of the view of the city from the balcony of Trump Tower I knew that this was the location I wanted to make my marriage proposal. I called Terrace 16 from the United Kingdom where I reside to see what arrangements could be made to facilitate my plans. I was greeted on the phone by a lovely, professional lady called Maya, a member of the Terrace 16 staff. I explained my situation of being a citizen of the United Kingdom, and my intentions of travelling to the States to both surprise my girlfriend with a visit and to propose. Maya instantly took the challenge of orchestrating the intricacies to pull the evening off with a huge amount of passion and excitement, her enthusiasm was contagious, and I truly felt valued and cared for. We stayed in communication for the next few weeks, corresponding to fine tune the evening as we saw fit. Maya even changed her shift so she was working on the night of the planned proposal, to ensure everything went smoothly. She and her team went above and beyond the service I ever expected, and the proposal was everything I pictured it to be. From the cordoning off of the balcony for the few minutes I needed to position myself to propose to the glasses of champagne that were whisked out whilst we were overlooking the city and taking in the moment. I am indebted to the Maya, E.J. , Carlos and the remainder of the staff of the Terrace 16 for making our special evening an unforgettable experience. Selfless and the epitome of professionalism, the team were what made the evening so special. The facilities go without saying it was beautiful in every aspect but it was the staff that made the evening the success it was. Truly faultless. Thank you all again so much, our warmest regards. Ed and Elayna

Trump Hotel Chicago

Landmark record-breaking Magnificent Mile hotel

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