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The Westin St. Francis

The Westin St. Francis

Hayes & Jarvis Rating
TripAdvisor Review
403 Reviews
Guide Price £1,619 per person
Based on 16 April 19 departure from London Heathrow flying with Virgin Atlantic, staying for 4 nights room only in a Tower Building Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

The Grand Dame – a historic icon

The Westin St. Francis is one of San Francisco’s most iconic hotels and has offered unparalleled luxury since 1904. Fronting Union Square, you will be in the perfect location from which to explore the many sights of the city including Chinatown which is just a few blocks away. As one of the city’s largest hotels, there are an excellent range of features and amenities for guests to enjoy, ranging from fine dining to a world-class on-site spa. Known as ‘The Grand Dame’ of San Francisco, this is a landmark property for your city stay.

  • Historic hotel dating from 1904
  • Excellent location fronting Union Square
  • Renowned for luxury and prestige
  • Visit the on-site spa or stay and fitness centre
  • Enjoy cuisine at four different venues

Hotel Features

Hotel Category

Deluxe

Location Type

City centre
  • Check-in Time:
    14:00
  • Check-out Time:
    11:00
  • 1195 rooms
  • Floors have lift access: Yes

Main Facilities

  • Fitness facilities
  • Spa facilities

Board Basis Options

  • Room Only
Location Highlights

The Westin St. Francis

  • City centre
  • Approx. 30 Minutes from San Francisco International Airport
  • Explore Historic Alcatraz
  • Take a Golden Gate Bay cruise
403 Reviews 68% of travellers recommended this hotel

Traveller ratings

  • Excellent 188
  • Very Good 99
  • Average 43
  • Poor 34
  • Terrible 39

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Oct 20, 2018

Horrible Experience Stay Away!

Tampa, Florida

In addition to the unpleasantness of the strikers outside, the lack of amenities and services plus a lack of service recovery for these unavailable amenities and services is mind boggling. You're paying regular prices to stay at this mediocre hotel in a good location (it was my second time) but you are not getting what you are paying for. Daily housekeeping is to pe expected at this type of property at these prices, however a simple sorry in lieu of this does not cut it. If none is going to change my towels make my bed with clean linens, and scrub my toilet, I should be paying half the rates they are charging. If they cannot provide this they should refund your full amount of money or at least offer free breakfast and a room discount. If room service is unavailable snacks should be free to take from lobby throughout the day. If you are unable to clean my bathroom, my room should be free. The whole situation is simply unacceptable. Anyone looking to stay here shouldlook, somewhere else, anyone holding a reservation should try to cancel it, if it is prepaid, call your credit card company and argue that you are not getting the services you paid for and should be reimbursed. The pathetic responses from management to our reviews are laughable. Why would we want to come back and give him a try when they treated us so bad under these circumstances (in addition to not being able to provide a clean room and a peaceful relaxing expericne). Who wants to go on a vacation or business trip and be stressed? As guests, avoid this hotel, as management, please rectifythe situation before you lose your souls by scamming your guests.
Oct 19, 2018

Definitely what we were expecting

Toronto, Canada

Just spent five nights during a conference, we were looking for an outstanding experience and what we got was very poor, some their employees were on strike since last week so there was a LOT of noise from their protests, the check-in staff did not even apologize or acknowledge for that issue, aside from the strike, the internet connection was terrible in the rooms, even in some of the cheaper three star hotels internet is far better, rooms were small and bathroom is tiny with not even a towel hanger, the only great thing was the lobby bar with great staff and vibe, definitely not coming back to this hotel
View all
The Westin St. Francis

Facilities

WestinWorkout Fitness Studio

This extensive fitness facility is open 24-hours a day to guests and provides the ideal venue for a challenging workout during your stay. Free weights, cardio equipment and a range of excellent added facilities including steam rooms, lockers and more makes this an excellent feature to enjoy during your San Francisco stay.

St. Francis Renewal Spa

This exclusive spa is a serene oasis in the heart of bustling San Francisco, offering beauty treatments, massage and much more, with many treatments complimented by Dermalogica and Comfort Zone products.

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