Hotel Zelos

Hotel Zelos

Hayes & Jarvis Rating
TripAdvisor Review
784 Reviews

The centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This historic building five floors above the bustling city streets is within easy walking distance of Union Square and the best of San Francisco's theaters, shops and galleries.

  • Ideally located near to Union Square
  • Voted one of the worlds top 500 hotels
  • On site Restaurant

Hotel Features

Hotel Category


Location Type

City centre

Main Facilities

  • Fitness facilities

Accommodation Type

  • Boutique

Board Basis Options

  • Room Only
Location Highlights

Hotel Zelos

  • City centre
  • Approx 30. Minutes from San Francisco International Airport
  • Ideally located for exploring San Francisco's shops
  • Jump on a Cable Car and explore the Fishermans Wharf area
  • Take a ferry across to spooky and historic Alcatraz
784 Reviews 86% of travellers recommended this hotel

Traveller ratings

  • Excellent 367
  • Very Good 258
  • Average 79
  • Poor 40
  • Terrible 41

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 19, 2018

Great Staff Room Issues

So I have to impress as to how amazing the staff was. From the doorman to the maid service, all kind and very attentive. The rooms were very clean and up to date. PROBLEM 1: Now for the bad, the bed was horrific. Felt like there was a bar down the middle and it went up so after the bar the rest of the bed sloped. Slept sideways against the head board the first night. In the morning I asked for another room and unfortunately they did not have one. Next two nights slept on floor, not a great way to rest up for a three day workshop. PROBLEM 2: The bathtub was slow to drain. Water stayed above my ankles during show. Not a very good thing to happen. Upon leaving I let them know about the issues and they waved the movie and rec fee which was nice, however, i believe they should have refunded at least one night. I gave it a four however, because of the staff who were just so good.
Jan 19, 2018

Close to the Moscone Center

The hotel is clean and the rooms are spacious. I didn't find the bed too comfortable, but I did appreciate the outstanding customer service, flexibility and professionalism of the staff, as well as the updated accommodations. It is walking distance to the Moscone Center, shopping, Starbucks, and restaurants. The hotel itself has a comfortable and cozy lounge and restaurant. When I visit San Francisco, I don't often stay downtown, however, the Hotel Zelos is a nice option, and I'd feel comfortable choosing this hotel again.
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