Hotel

Hotel Zelos

Hotel Zelos

Hayes & Jarvis Rating
TripAdvisor Review
1268 Reviews
Guide Price £1,149 per person
Based on 10 April 19 departure from London Heathrow flying with United Airlines, staying for 4 nights room only in a Deluxe Room (2 adults sharing).
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

The centrally located Hotel Zelos San Francisco offers a sophisticated urban sanctuary. This historic building five floors above the bustling city streets is within easy walking distance of Union Square and the best of San Francisco's theaters, shops and galleries.

  • Ideally located near to Union Square
  • Voted one of the worlds top 500 hotels
  • On site Restaurant

Hotel Features

Hotel Category

Deluxe

Location Type

City centre

Main Facilities

  • Fitness facilities

Accommodation Type

  • Boutique

Board Basis Options

  • Room Only
Location Highlights

Hotel Zelos

  • City centre
  • Approx 30. Minutes from San Francisco International Airport
  • Ideally located for exploring San Francisco's shops
  • Jump on a Cable Car and explore the Fishermans Wharf area
  • Take a ferry across to spooky and historic Alcatraz
1268 Reviews 86% of travellers recommended this hotel

Traveller ratings

  • Excellent 609
  • Very Good 391
  • Average 133
  • Poor 67
  • Terrible 68

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Apr 23, 2019

Ultramodern style hotel

Tzur yitzhak

We stayed at the Zelos during our time in SF. The hotel is located in the Union square, so the location is excellent. It is right next to many shops and restaurants. The check in process was very quick and the receptionist was very friendly and answered all of our questions. The lobby is being renovated so the temporary reception is on the fifth floor, but it is not inconvenience in any way. The rooms are big and modern, everything feels new. The bed was comfortable and we really liked the big mirror in the room. The shampoo and body wash are given in large bottles which is very convenient. The hotel restaurant is really good and there's a really good vibe there. Overall We are very glad we've chosen the Zelos as our hotel and we will surely come back.
Apr 22, 2019

Terrible customer service & beware of hidden / wrong charges

Edinburgh, United Kingdom

Despite staying online 1 night, we unfortunately encountered numerous problems. We complained via email to the hotel but they chose not to respond. The most concerning was the wrongful and hidden charges, be aware of this and be prepared for an argument on check out. We were charged for phone calls and items taken from the mini bar which we never took. Additionally, when we flagged that an item we'd taken from the mini bar had expired, front desk told they couldn't do anything about it. Be aware that there is also a guest amenity fee (mandatory) and additional wifi charges for multiple devices. Whilst this is disclosed, there is really nothing of real benefit, it is simply a fee charged so the hotel can appear more competitive on search sites relative to other hotels which simply include these standard services as part of their overall fee (e.g. coffee in room, gym access). Wouldn't bother yourself with the inevitable hassle, plenty of other great places in SF!
View all

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