Riviera Palm Springs

Experience the glamour of Hollywood's favourite retreat

This iconic Art Deco hotel has maintained its position as Palm Springs’ most exclusive hotel, combining glamour and prestige to provide the perfect desert break. Special touches pay homage to the rich history of this renowned hotel including the orange lighting in the lobby which was chosen to honour the many times that Frank Sinatra visited - orange was his favourite colour. With a spa, super-stylish restaurant and beautiful boutique guest rooms, this Palm Springs hotel is the ideal option for your California sun escape.

Hayes & Jarvis Rating
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 2888 Reviews
Palm Springs Aerial Tramway View Cr

Hotel highlights

  • Chic and stylish decor
  • 5 Mins From Downtown
  • Chill out at the two pools
  • Relax at the indulgent Azure Spa
  • Enjoy food and drink at Circa 59

Hotel Features

General Information

  • Check-in Time:
    03:00
  • Check-out Time:
    11:00
  • 406 rooms

Main Facilities

  • Outdoor pool

Board Basis Options

  • Room Only

For Families

  • Kid's Club

Hotel Location

Location Highlights

Riviera Palm Springs

2888 Reviews 66% of travellers recommended this hotel

Traveller ratings

  • Excellent 973
  • Very Good 739
  • Average 504
  • Poor 344
  • Terrible 328

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 16, 2020

Not four stars yet but they are trying :)

Lexington, Kentucky

I booked this resort through Trivago. After booking I called the resort and spoke to Danielle. She confirmed the reservation, confirmed payment in full and that payment included resort fees as there was an option to prepay for those. When we arrived at the resort the lady who checked us in was very nice. She did state she had upgraded us to a king suite which I thought was odd as I had booked a king and had confirmed that when I called. We arrived early and presumed we would have to wait for our room. Our room was ready upon early arrival. The property is undergoing renovations. I was not aware of this until we arrive. We checked into our room and just dropped our bags as we were hungry and had been traveling since 1am. We ate at the resort restaurant. Our service was great and the food was good. We returned to the room and the room smelled awful, like sewage. We went to the store for supplies. The room wasn’t very clean. I always clean before we unpack. When we returned the smell was still in the room. I cleaned and sprayed air freshener hoping the smell was due to construction and we could remedy the issue ourselves. We left again. We returned late and the smell was still there. We still hadn’t unpacked. We went to the front desk. The man who helped us was very nice. He gave us a key to another room. We checked out that room and the bed was broken. So, we went back and a different man helped us. He said he would send engineering to our room. They sent a cleaning lady. Engineering/cleaning lady doesn’t matter; whatever she sprayed helped. Plus, we found if we kept the bathroom door closed that helped. The room floorplan is really nice. Once they renovate the rooms should be nice. The room we had was a king bed with a couch, tv, frig, desk, patio, etc. The bathroom was nice because it was larger than most resort bathrooms, had a double sink and the commode and shower was in a separate room of the bathroom. When I booked the reservations, I thought the room had its own private hot tub spa outside on the patio. Ours did not. The sheets were in poor shape. They were stained and torn. We had a hard time getting cleaning staff to clean our room. We didn’t spend much time in our room. We got up early, 5am, and would not return to late in the day. When we returned the cleaning staff had not cleaned and was gone for the day. Not sure why they skipped us. As I stated they are doing construction. My husband could not sleep. He found the bed uncomfortable and the construction kept him up. The cleaners may go home early but the construction workers work all night. I am a sound sleeper and I slept just fine . The grounds and pool area were nice. I was out early in the spa one morning. One of the crewmembers did startle me. He was dressed all in black, no resort logo or name tag, never spoke or smiled or anything, he came toward me while it was still dark and I was in the hot tub alone. I realized he was cleaning the skimmer and pool area but for a moment I was little uncomfortable. We did not know until we arrived the Resort Spa facility was closed. We came to do hiking and was hoping to book massages, pedicure etc. while we were there. When I booked this vacation, I was looking for a resort that had a spa, hot tub and was smoke free. After a few days about three hundred navy shipmen out of San Diego and their families checked in. At this point the quite resort was quickly transformed into a nightmare. The halls were filled with screaming kids. Drunk, belligerent, hostile shipman. People smoking. It was awful. We spoke with Danielle as we checked out early. We had prepaid and wanted a refund. Danielle agreed. It did take about a month to get a refund. Danielle was great to work with. The delay with the refund was due to me booking with a third party (Trivago). I do feel Danielle went above and beyond to help. This was not the right resort for us. Maybe it will work for you.
Jan 01, 2020

Above and beyond!

The reception staff went above and beyond to make sure we had a great stay. The Hotel is clean, the rooms are spacious and it is quiet at night. The on site restaurants are delicious and service is wonderful. As a guest you feel well taken care of. We will be back soon.
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