• Rancho Las Palmas Resort & Spa

Omni Rancho Las Palmas Resort & Spa

A stylish stay for all the family

This luxurious resort is set close to the edge of the Palm Springs desert and offers a haven of luxury for you to immerse yourself in. Indulge in a treatment at the elegant spa centre or take the whole family to Splashtopia – the resort’s mini-waterpark complete with lazy river, waterslides and beach. There are also some great dining options, ranging from New American cuisine to light snack fare. This resort is the ideal choice for a great family-friendly break in the Palm Desert area.

Hayes & Jarvis Rating
Hotel Category
Trusted
TripAdvisor Review
Tripadvisor rating 4593 Reviews
Palm Springs Aerial Tramway View Cr

Hotel highlights

  • Enjoy farm-fresh New American meals at bluEmber
  • Take to the spa for a relaxing treatment
  • Let the kids explore Splashtopia waterpark
  • Try the 27-hole championship golf course
  • Less than a mile from The River Entertainment Centre

Hotel Features

General Information

  • Check-in Time:
    03:00
  • Check-out Time:
    22:00
  • 444 rooms
  • Minimum age: 18
  • Floors have lift access: No

Main Facilities

  • Golf
  • Outdoor pool

Board Basis Options

  • Room Only

For Families

  • Kid's Pool

Hotel Location

Location Highlights

Omni Rancho Las Palmas Resort & Spa

4593 Reviews 76% of travellers recommended this hotel

Traveller ratings

  • Excellent 2330
  • Very Good 1166
  • Average 571
  • Poor 311
  • Terrible 215

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 13, 2020

Picturesque setting that revived me from the dreary weather back home.

Salt Lake City, Utah

The staff is friendly and helpful. The food is delectable. I loved the fountains, torches and massive amounts of flowers planted behind the lobby. The rooms were very dark at night which helped me get a great sleep.
Jan 08, 2020

Underwhelming Family Getaway

Los Angeles, California

We booked the King suite online for a 2 night getaway from Los Angeles for our family of 5 as Omni (when I called the hotel) couldn't guarantee 2 connecting rooms and we weren't allowed in 1 room - and the representative said the suite would be nicer. One King suite cost more than 2 rooms, but offered much less comfort and value. The pocket door is slatted and offers little privacy and no sound barrier. The one bathroom is located in the bedroom area so our kids woke us up going through our room to the bathroom. Lots of wasted space for an unnecessary foyer. Fridge under tv instead of in bar area. Suite we received (2111) was next to electrical room with view of another building despite resort being at 40% occupancy. We had express check-in so we had no contact with any service employees except to request the pocket door be fixed (it wouldn't close), the sofabed be set up, and for extra toothbrushes. All of this service was good and professional. I was disappointed not to be contacted in advance by the "complimentary activities planner" despite reserving this. Perhaps it is because there were no activities happening at the resort while we were there? It was a ghosttown. There was no pool service when we were at the pool and Splashtopia. The only employees we saw were the lifeguards. It did not feel like a typical resort experience. My kids were especially disappointed that the longer waterslide was closed during our entire stay. I booked the hotel for the choice of multiple waterslides, with other hotel options at lower price points offering just one slide, so this was very displeasing. Splashtopia itself is a bit cheesy, but the kids enjoyed it for a couple hours in the afternoon after our off-resort activities for the first two days. They all particularly enjoyed the lazy river and the hot tub (it wasn't that warm out). However, they chose not to go back the third day in favor of other off-site activities. There were only about 10-30 people in Splashtopia at any given time we were there, and the chair space surrounding the lazy river is limited, so I can imagine that when the resort is at higher occupancy it would feel a little claustrophobic. The family pool had a large area around it, but it was filled with pool chairs in rows that weren't even facing the pool - very strange and crowded, even without people in them. We ate dinner and breakfast at BluEmber. Dinner was hit or miss - sea bass was bland but had a good sauce, salmon was overcooked and over-salted, burger and filet mignon were good. Breakfast was decent, and we appreciated the 5 year old eating free. Service was good. As the lifeguard feature is really nice, the pools are warm, and waterslide and the lazy river is fun for kids, I'd recommend the resort to families with young kids if you can fit into a single room or get a better rate than we did. It might be a nicer experience at high season when more is happening (I would hope?) - though I could see it feeling chaotic and crowded too. For us, I was disappointed at the quality of the suite and view, lack of poolside service, lack of resort activities and little extra touches, the layout of the pools, and closed waterslide. I felt it was poor value given the price point at which we booked, compared to my other resort experiences. I'm not sure if I'd go back - maybe if we got a better rate and could get guaranteed connecting rooms, but I'm inclined to try a more upscale resort, or to save money and try a better value resort.
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