Hotel

Shangri-La Hotel, Dubai

Shangri-La Hotel, Dubai

Hayes & Jarvis Rating
TripAdvisor Review
1190 Reviews
Guide Price £879 per person
Based on 20 November 18 departure from London Gatwick flying with Emirates, staying for 4 nights bed and breakfast in a Premier Sea View Room (2 adults sharing) including return transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Personalised service in the heart of the city

Shangri-La Hotel, Dubai is located in the heart of the city only 5 minutes from the World Trade Centre, Dubai Convention Centre and downtown Burj Khalifa. Enjoy time exploring the citys main attractions or unwind in the spa. Shangri-La Hotel, Dubai offers exceptional services including a variety of restaurants from Vietnamese to Seafood. Why not enjoy a more personalised service and upgrade to a Horizon Club Room and benefit from a range of club privileges.

  • Modern and luxurious hotel in the heart of Dubai
  • Signature Shangri-La experiences
  • Located on Sheikh Zayed Road
  • Perfect view of the Burj Khalifa

Top Tips from our Experts

Tina

Destination Specialist

"Upgrade to Burj view for amazing views of the Bruj Khalifa from the comfort of your room, you'll be mesmerised." 

Hotel Features

Hotel Category

Luxury
  • Check-in Time:
    15:00
  • Check-out Time:
    11:00
  • 302 rooms
  • Transfer duration: 15 minutes from Dubai Airport

Main Facilities

  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Wifi

Accommodation Type

  • H&J Recommended
  • Luxury Collection

Board Basis Options

  • Bed & Breakfast
Location Highlights

Shangri-La Hotel, Dubai

  • 15 minutes from Dubai Airport
1190 Reviews 89% of travellers recommended this hotel

Traveller ratings

  • Excellent 976
  • Very Good 157
  • Average 38
  • Poor 9
  • Terrible 10

What to Expect

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Sep 18, 2018

Asian pearl placed in the middel of it all in DUbai.

Helsingborg, Sweden

We stayed here at the 4´th of september until the 15´th september Room number 3309 at the 33 floor . First of all then we arrived very late to Dubai, and after over 1,5 hours of waiting extra in the airport for the last suitcase then we finally arrived to the hotel, were we discovered when we got to the room that a bracelet was missing, and we directly contacted the reception wich did all they could to assist us finding it both trying to contact taxis we took there + looking the cameras to see if they could see were it was dropped, and then after a half hours of searchng we found out that the person that helps you out of the taxi had found it. so we were very glad then. We had initially booked a stay for 7 days with 4 more days at another hotel, but after 2 days we went down to the reception to ask about the opportunity to stay the last 4 days there also. and to our big surprize we were told that we could get the 4 days extra at the same room, for less than we had booked pr day thru boking.com, so in the end we decided to stay there for 11 days and we really enjoyed it alot. The breakfast was okay with a good selection of the most things you normally expect from these kind of breakfast buffet´s. fresh made juices were you just could ask for a special juice you wanted if they had not made it yet. (always remember to ask the staff to hear if they can provide things they dont have out already.) the staff in the morning buffet was always kind to us and learned our names quickly wich feels nice that people recognise you there. We stayed most of the mornings/early afternoons at the pool were the sun slowly started to reach the water and one side of the pool area around 10-10.30 and from that point the rest of the area within the next hour or so. Then sometimes they played music at the pool wich we found nice. No deep pool but totally okay and even with a jacuzzi for those that dont think it is hot enough ;-) And a child pool for the small children. + for those that like to sit in the water they had a pool bar also were they had chairs in the water you could sit on in the shades. + there was alot of birds at the pool wich we found cute. And the staff down there was alao very helpful when needed. The gym aint the best or biggest tbh, but it is possible to train there if you want or need to. A fun change was that they had a squash court inside the hotel wich we havent seen at a hotel before, but it costed money to loan rakets and ball from them wich could have been free of charge now that people are paying so much to stay there in the firts place. Their internet connection was okay for those things we needed internet for to the mobile phones bot at the pool and in the room or around the hotel in general. Then they had a shuttlebus service that drives to the Dubai mall (+ at some times to the dubai walk and a beach if needed also very early i the morning only. this could drive there more times during the say if you ask me as not all want to get up and away at before 9 am. ;-) But easy to get a ride to the dubai mall and home if you wanted to as it was easy to find the place were the bus parked at the mall. They also have a indoor pool at the 42´th floor and a small gym. and a terrase were you have a super viev over the Dubai skyline with Burj Khalifa in the center of ti all. The only downpart about this is that it aint included in the normal guests stay here as they have to pay extra just to use the pool and gym up there. (they might allow you to go up there just to take some pictures free of charge on the terrase. The gym up there is not worth talking about it is so small and mostly treadmills what i could see. then they have a luonge and some form of club up there also but we never visited that since that costed extra also wich i then can understand but not that the pool and gym should cost extra. then they also had a jacuzzi there but it did not work when i tried it. The roomserive and the food served was totally okay we had no problems with that. The cleaning was also quick so nothing to say negative about that part eigther. The TV is supposed to have around 115 channels give and take, but it is only the first 50 or so that had any sound on them in our room + the remote control sometimes stopped working then you had to bash it a little in the bed then the connection came back again :D Some movie channels and some of the normal news chanels in english was what we needed only anyway. We ate take away sushi from the Noi restaurant in the hotel one day wich also tasted nice. + we ate at the breakfast restaurant one time at evening time were they also served diffrent food diffrent days. nothing to complain about there eigther. The last thing i would suggest to the hotel is the hotels own taxi cars cost. a normal taxi cap cost max around 50 AED but the hotel demanded 350 AED for the same trip o the airport (sure with a BMW but still. We have stayed at other hotels were they "only" used a LEXUS car to drive us to the airport but this was for 100 AED from around the same distans as from the Shangri-La hotel so this might be worth considering if the hotel wants to earn that extra money from their guests. 100 AED = double the taxi cost is acceptable to get a better car, but 350 AED is a bit to much. it aint a Limosine or something like that. or masarati ;-) But all in all we really enjoyed our stay here and we would gladly come back and reccomend others to come here. near to the dubai Metro also if this have any intrest to people? (400meters give and take) that way you could cross over to the other side of Sheik road if needed.)
Sep 18, 2018

Stunning luxury hotel

Shangrila always gives perfection. This hotel is well maintain. Rooms are clean and the ambiance is so relaxing. They have also stunning view of burj khalifa. The hotel decor and design is magnificent. All staff are friendly and very well accomodating.
View all
Shangri-La Hotel, Dubai

Facilities

CHI, The Spa

Make sure you make the most of your relaxation time, with a trip to the famous CHI spa. A sauna and steam room is also on hand to help rejuvenate after a days sightseeing.

Swimming Pool

Relax by the roof top swimming pool.

Fitness Centre

A fully equipped fitness centre is available.

Tennis and Squash Courts

Tennis courts and squash courts are available to use. Equipment hire maybe required.

Shangri-La Hotel, Dubai

Room Types

Premier Sea View

With views of the Arabian Gulf, these elegant and modernrooms have modern fixtures like complimentary Wi-Fi and a flat screen TV with international channels, plus a luxury bathroom with deep soak tub and walk-in rain shower.

  • Air Conditioning
  • Bath
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included

Premier Burj Khalifa View

Gaze at the ultra-modern Burj Khalifa from your room and enjoy spacious living;complete with a luxurious bathroom with deep soaking tub and walk-in rain shower, complimentary Wi-Fi, minibar (payable locally), and a flat screen TV with international and movie channels.

  • Air Conditioning
  • Bath
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included

Horizon Club Deluxe Room

Your stay in this room will start with a welcome from executive hotel staff moving to private check-in, and you'll be afforded the privilege of a special concierge service and access to the Horizon Club lounge. Here, you'll enjoy breakfast and an evening cocktails and canapés service, plus one suit pressing and shoe shine per day. The room itself is elegantly fitted, with a luxurious bathroom that dazzles with a deep soak bath tub and walk-in rain shower, plus complimentary Wi-Fi and a flat screen TV with international and movie channels.

  • Air Conditioning
  • Bath
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
Shangri-La Hotel, Dubai

Food & Drink

Balcony Bar

Unwind at Balcony Bar with cocktails and fine wines.

Restaurant

Dunes Café

The new Dunes Café offers an all-day dining experience with live cooking stations. Watch the world class chefs prepare your food as part of the international buffet.An à la carte menu is also available to suit every mood and palate, from breakfast through to dinner.Breakfast: 06:00am-11:00amLunch: 12:00pm-15:00pmDinner:19:00pm-00:00am Dress code: Smart Casual

Hoi An

Hoi An offers modern Vietnamese cuisine with French influences, served in a vibrant and colourful, yet comfortable atmosphere. Dress code: Smart Casual

Shang Palace

Shangri-La’s signature restaurant Shang Palace showcases traditional Cantonese cuisine and provincial specialties in a modern Chinese setting.Lunch (Sunday-Friday): 12:30pm-15:00pmLunch (Saturday):11:00am-15:00pmDinner:19:00pm-00:00am Dress code: Smart Casual

Lobby Lounge

Lobby Lounge provides a diverse range of refreshments and light meals round the clock.Open 24-7

Terrace

ikandy ultralounge

ikandy ultralounge is the ultimate venue for cocktails, shisha and music from the resident DJ. Dress code: Smart Casual

Board Basis Options

Bed & Breakfast

Buffet breakfast is served atDunes Cafe.

Half Board

Buffet Dinner served atDunes Cafe.

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