Jumeirah Beach Hotel

We have been to the JBH many times and have loved it, expensive but very good. We knew it was being renovated in 2018 so we waited until January 2019 to have our holiday there at much inflated prices. We arrived to find many restaurants had been closed following the renovations. The Indian, the Arabic, the German, the Italian and the Jamie Oliver restaurant. Also the line of shops running along the first floor so no chemist or newspaper shop. When we went outside into the lovely grounds we found ourselves in the middle of a building site. In front of the hotel is a lovely beach and a harbour that houses a marina. The marina had been closed and there were demolition gangs breaking up the harbour walls and the restaurant/bar at the entrance to the harbour. I think it was called the 360 bar? The noise from the pneumatic hammers was bad so we abandoned the beach area and retreated back into the hotel grounds to sun beds alongside the small lap swimming pool near the gym. Mistake; this was alongside the route the heavy goods vehicles took when removing the broken concrete from the demolition sites. Complaints were made obviously to no avail, and we found out that a project called Marsa Al Arab was underway that meant massive development along the coast from the JBH and in the hotel grounds itself. We found that the restaurants had been closed because their space was needed to house the contents of the gym because the existing gym building was to be demolished and this building is very close to the hotel itself. More disruption and noise. The building work is scheduled to last something like two years, looking at what they have to do more like three years and then it turns into a Blackpool on steroids. The Jumeirah Beach has lost it. More money for less facilities and massive disruption we will not be going again.

No car waiting for us at the airport, although one was booked & paid extra for Lots of very noisy building work going on, was never informed Friends from the UK ordered a bottle of fizz to be in our room on arrival, didn't arrive for 48hrs after being chased & then was on our bill at the end of the stay lovely place & great weather but seems the hotel is struggling and staff didn't seem happy, guess they may be worn out by the complaints.

Bad experience , very poor service for outside restaurants not accommodating to the weather does not have a warm and humble atmosphere. They ruined our 10yr anniversary day and Valentine’s Day. Cater for Arabs