Emirates Palace Abu Dhabi

Such a beautiful opulent place with wonderful staff. Was truly surprised by the gorgeous beach location. The palace is stunning and huge and being a fan of boutique hotels feared it would feel impersonal - how wrong I was! We felt warmth from every member of staff we encountered and everyone went out of their way to make us feel welcome and special. The whole facility was spotlessly clean and beautifully presented. It’s hard to imagine how Mandarin Oriental can improve it but I am sure they will find a way and we want to return to experience it. Staff we encountered that surpassed expectations were Phyu Phyu in Mezzaluna the Italian restaurant, Rauf the chauffeur and a very special lady concierge Valmira who went way above and beyond expectations, was extremely friendly and helpful and became a great friend by the end of our stay. A couple of suggestions for improvement- have better signage for each restaurant as this being a huge hotel there’s lots of walking around and the sign that just says restaurants is not overly helpful! Also lighting controls were fine when you could see but when the lights were off it was hard to determine how to switch on the lights especially during the night. A truly special place!

Emirates Palace is spectacular, you can get lost in the peaceful gardens, relax by the private beach, admire the mind-blowing architecture, and try the world famous golden cappuccino-for sure you will be delighted after your visit there! Make sure you don't miss it if you visit Abu Dhabi.