Hotel

Serenity at Coconut Bay

Serenity at Coconut Bay

Hayes & Jarvis Rating
TripAdvisor Review
225 Reviews
Guide Price £1,389 per person
Based on 13 December 18 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Plunge Pool Butler Suite (2 adults sharing) including return private transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

A luxury adults only, all-butler suite resort

Offering intimacy, luxury and privacy, Serenity at Coconut Bay is the perfect choice for couples searching for a romantic retreat. The resort is small and intimate with only 36 suites, each featuring their own private plunge pool and butler service along with personalised bar and room service. Spend lazy days in the comfort of your suite's private and secluded verandah, take a dip in your private plunge pool or indulge in a couple's massage under the warm St. Lucian sun. 

Offering gourmet dining 24 hours a day, guests also have the opportunity to dine at the neighbouring and award winning Coconut Bay Beach Resort & Spa. There is an additional eight restaurants and seven bars to choose from and is all included within your all inclusive. Delivering the highest levels of service, no detail is too little or too small for the attentive butlers who are on hand 24 hours a day to ensure you get the most out of your stay. It's the smaller things that make the biggest difference and the butlers will ensure you get the most out of your stay. The outdoor private patio bar will always be fully stocked, your breakfast in bed will be ready when you are and from the moment you check-in everyone else will ensure everything is taken care of so all you have to do is relax, which is what being on holiday is all about.       

  • Each suite boasts a private plunge pool and butler service
  • Perfect hideaway for a honeymoon or anniversary
  • Small and intimate with only 36 suites
  • An over-sized whirlpool tub in every suite

Hotel Features

Hotel Category

Luxury

Location Type

Beach
  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 36 rooms
  • This hotel only permits guests aged 18 years and over

Main Facilities

  • Fitness facilities
  • Outdoor pool
  • Spa facilities
  • Wifi

Accommodation Type

  • Boutique

Board Basis Options

  • All Inclusive
Location Highlights

Serenity at Coconut Bay

  • Beach
  • Approx. five minutes from Hewanorra International Airport
  • Next door to the neighbouring Coconut Bay Beach Resort & Spa
225 Reviews % of travellers recommended this hotel

Traveller ratings

  • Excellent 205
  • Very Good 15
  • Average 5
  • Poor 0
  • Terrible 0

What to Expect

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Nov 15, 2018

Paradise!

Ocean City, New Jersey

Serenity at Coconut Bay is a St Lucian oasis that is the closest to paradise that I have ever experienced. From the moment we arrived, our butler , Angus, greeted us with a smile and a refreshing towel and cocktail. The butler staff, including Gregg and Alden, catered to our every need, wish and desire. The butler level of service is second to none. Every moment was stress free and relaxing for us. We celebrated my husband’s birthday during our week’s stay and he was treated to an unbelievable experience and memories that will last a life time. His birthday dinner, served by Chard, was absolutely delicious and the special touches were unforgettable. Every dish we ordered was superb and cooked to perfection. The restaurant wait staff ensured every meal was a delight. Jakim could be spotted daily clipping fresh flowers for our table. Paradise!! The grounds are impeccably kept, lush and beautiful. The views are stunning. My favorite cabana overlooked the gorgeous mountainous horizon. The pool temperature was perfect. The bar and pool staff were accommodating and friendly and the frozen drinks were delicious! Nick and Ray anticipated our every need. Our room was breathtaking. The bed was beyond comfy and our private plunge pool and palm tree greeted us every morning. Breakfast in our courtyard was so peaceful. The housekeeping staff, especially Rosey, were fantastic. The inspirational quotes and towel creations left by her made our end of day return special. Every detail from the high end products to the beautiful bathroom with plush towels puts this resort in a category all it’s own. The general manager, Mike Smith, is a friendly presence on a daily basis. He assures all guests are taken care of and happy! He was always available for a chat or recommendation. No detail is overlooked. The level of service is fantastic. Every whim is accommodated to, which at times seemed like a dream. The Romance package was a perfect way to experience the island in comfort. The guides were informative, fun and helpful! The island is rich in history and culture and the people are beautiful and friendly. The couples massage on the beach was the best massage we have ever experienced. Abigail will massage your cares away. Once you visit this sanctuary it is hard to imagine staying anywhere else. We have traveled to many islands and resorts of the Caribbean, and this by far surpasses them all. We will be back!
Nov 15, 2018

Perfect place to relax

Kenilworth, United Kingdom

We spent a fantastic week at Serenity last month and it's taken a while to write about our experience. After thinking and reading other reviews it all became clear. If you want to go away with someone to reconnect with them, spend time together with ultimate privacy in a fabulous surroundings to recharge and relax then Serenity is absolutely the place for you. If you want somewhere with entertainment in the evenings, late nights in bars and surrounded by lots of people then I would suggest it's not the place for you. The difference in someone's expectation of a holiday causes the differences in review and not a fault of Serenity in my view. Our privacy was respected, our smiles reciprocated, our drinks topped up when needed. And yes, sometimes a side dish was missed off or a reservation muddled up, but really? .....it made no difference to how relaxed we felt. I agree that the menus were a little limited and that would be my only suggestion of a little more choice , but the shrimp chowder and beef tenderloin were wonderful. I also agree that it's not really worth a trip acrosss the driveway to Coconut Bay ....why would you when you can skinny dip in your own pool, sipping a cocktail and listening to the tree frogs at night. We came back rested, relaxed and happy......in my book that's the sign of a great holiday.
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Serenity at Coconut Bay

Facilities

In-Suite Spa Therapies

From the privacy and intimacy of your private plunge pool suite, your butler can transform your suite into a spa sanctuary. Choose from a range of treatments from the comfort of your suite and enjoy a couples massage, a dip in your very own plunge pool and relax.

Serenity at Coconut Bay

Room Types

Plunge Pool Butler Suite

Offering the perfect combination of both indoor and outdoor space, these boast a four poster king-size bed, 24 hour room service, butler service and a walk-in shower. Step outside through the grand French doorsand hear the sound of the waterfall splashing into your very own private plunge pool, enjoy lazy afternoons on the fully furnished patio with a fully-stocked wet bar. 

  • Air Conditioning
  • Balcony or Terrace
  • Butler Service
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • Private Pool
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Premium Plunge Pool Butler Suite

These premium suites are larger and offer more indoor and outdoor living space, vaulted ceilings create an open-air feel coupled with the large French doors which lead out onto the terrace where the private plunge pool, comfortable loungers and fully-stocked wet bar are invite couples to spend quality time together. Other suite amenities include butler service, Wi-Fi, an outdoor shower and a hammock for two. 

  • Air Conditioning
  • Balcony or Terrace
  • Butler Service
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • Private Pool
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Grande Plunge Pool Butler Suite

An expansive retreat, these corner suites are 1,900 square-foot providing plenty of comfort and space and the idea you really are away from the rest of the world with all your home comforts at hand. Boasting a four poster mahogany king-size bed, living area with cozy seating leading out onto the terrace. Enjoy a couples massage on terrace with the sounds of the waterfall, 24 room and butler service. 

  • Air Conditioning
  • Balcony or Terrace
  • Butler Service
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • Private Pool
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Shower over bath
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room
Serenity at Coconut Bay

Food & Drink

The Greathouse

The Greathouse at Serenity is an all inclusive dining experience like no other, using the highest standard of local ingredients and produce to create fantastic signature dishes. Offering indoor and outdoor seating enjoy a romantic meal for two every night complimented by an extensive wine list and top-shelf spirits.

Board Basis Options

All Inclusive

Food: Unlimited reservation-free gourmet dining at the Greathouse, in-suite dining, 24-hour room service and meals and snacks from the Pool Bar. Your all inclusive also gives you access to an additional eight restaurants at sister property Coconut Bay Beach Resort & Spa

Drinks: Unlimited wine and premium spirits, crafted cocktail and beverage service, personalised in-suite wet bar refreshed as needed and a daily signature cocktail with a souvenir recipe card and mixology lesson. Enjoy access to another seven bars at sister property Coconut Bay Beach Resort & Spa

Activities: Attentive butler service, poolside wait and butler service, private in-suite check-in, private pool cabanas, complimentary long distance calling and Wi-Fi

Serenity at Coconut Bay

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