• Heron Suite

Sun City - The Cascades

Tumbling streams and lush tropical forests

The Cascades, as its name suggests, is based on a theme of cascading water – both in the stunning interior decor and throughout the beautifully landscaped gardens – making it an oasis of serenity in the midst of the buzzy Sun City Resort 

This impressive 5-star hotel offers a range of eateries to complement the water theme, from the delightful Grotto restaurant, where you can dine surrounded by sparkling waterfalls and lush tropical vegetation to sumptuous cuisine in the elegant Peninsula restaurant, surrounded by lagoons which provide the perfect habitat for flamingos and swans.

The resort offers easy access to Sun City's entertainment centre with its cinemas, restaurants, cafes and shops and also, close at hand, is the amazing Valley of the Waves – one of the world's most exciting water parks.

Hayes & Jarvis Rating

Guide Price

 £1,999  per person
Hotel Category
Deluxe
TripAdvisor Review
Tripadvisor rating 823 Reviews
a large body of water with a mountain in the background

Hotel highlights

  • Close to the entertainment centre
  • Small private beach
  • Tumbling streams and lush tropical forests

Hotel Features

General Information

  • Check-in Time:
    14:00
  • Check-out Time:
    11:00
  • 243 rooms
  • Transfer duration: The 7km road transfer from Sun City airport at Pilanesberg takes approximately 15 minutes. Road transfers from Johannesburg airport take 2-3 hours.
  • Floors have lift access: Yes

Main Facilities

  • Casino
  • Fitness facilities
  • Free parking
  • Golf
  • Outdoor pool
  • Spa facilities
  • Wifi

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting
  • Interconnecting Rooms
  • Kid's Club

Hotel Location

Location Highlights

Sun City - The Cascades

  • The 7km road transfer from Sun City airport at Pilanesberg takes approximately 15 minutes. Road transfers from Johannesburg airport take 2-3 hours.
823 Reviews 70% of travellers recommended this hotel

Traveller ratings

  • Excellent 218
  • Very Good 265
  • Average 155
  • Poor 92
  • Terrible 93

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Jan 14, 2020

How do the still retain a 5 star rating for this resort!!!

We stayed in rooms 506 and 507. Where do I start with my review.... Most expensive accommodation on my trip for the most disappointing accommodation on my trip. On arrival our greeting from the front desk staff was disgusting we were all made to feel unwelcome and to get information about the resort was painful... almost like starting a fire with no firelighters... on our way to our rooms the staff lift/stairs door was open were there was food scraps and rubbish visible. Then we get our rooms and get disappointed again. The photos used to look us in to deciding to move forward with accommodation did not match the level we received. They were both outdated, the resort book was falling apart and everything was dark lights are a rarity. Room 507 was a non smoking room however I believe it is a smoking room for the cleaners whilst cleaning rooms. Room 506 had damp smell and mould on the roof pictures attached. The to top it all of being on level 5 in the hotel was great if you had lifts that work. They worked occasionally and when they did you were in fear you could get stuck in them. Buffet breakfast we likened to prison food which is below hospital food. On the only positive we had some of the facilities were good. All in all I think the 5star rating needs to be reviewed as I have stayed in better 3 star accommodation. Highly disappointing
Jan 10, 2020

Review while at the hotel.

Johannesburg, South Africa

I don’t ordinarily review places while I am at them. Today is different. Am staying at the Cascades currently in room 111. I was in room 105. 105 was immaculate as I advised I had allergies. However the shower flooded the room. So we moved to 111. Issues thus far. Maintenance was quick and advised we would have to move rooms. The problem was after that not a single person bothered to tell me when we would move nor were they even bothered to assist. It’s not my fault your shower was problematic. It took three calls, then the front desk advised at about 19:30 that the “manager still had to decide”. I asked to speak to the manager but he was “out”. Yes excellent duty management. Went for dinner and back at 22:00 a room was allocated. This room has an air conditioner that randomly knocks as if someone was at the door. I’ve reported it this morning. Let’s see if any morning magic happens. Went for breakfast early with the kids. No hot chocolate because a five star hotel is out of stock. Breakfast service. Got there at 08:00 before the crowds. No salt on table. Had to hunt for a coffee as the waitrons don’t come around to see what you need or want. There’s tons of people working but not really doing anything. Gardens and pool area immaculate and kids having great fun as always. For a five star hotel service is non existent. Especially when the issues are caused not by the guest but by the infrastructure. I come often. Am a platinum member. This trip 2/5. Let’s see if I get anything more than just the general apology. Previous trips I’ve given a better rating. Service is indicative of South Africa as a whole. People will only do what is the minimum requirement. Maintenance staff were sweet as are the garden staff.
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Sun City - The Cascades

Facilities

The Cascades at Sun City

Gary Player Country Club Golf Course

The Cascades overlooks the glorious Gary Player Country Club Golf Club. This course is recognised as one of the world's leading golf courses and was designed by one of South Africa's leading sportsmen.

a castle with water in the background

Swimming pool

The swimming pool is heated and has a lifeguard on duty daily.

Waterslides

Valley of the Waves Waterpark

Valley of the Waves, one of the most exciting waterparks in the world, is located near the Cascades resort. There is something here to cater for all ages of the family. Opening times:summer (September to April) 9:00am-6:00pm; winter (May to August) 10:00am-5:00pm. An entrance fee applies.

Complimentary Wi-Fi is provided across the resort

Sun City - The Cascades

Room Types

a bedroom with a large bed in a hotel room

Luxury Room

Luxury twin rooms offer guests spectacular views of the Sun City resort. Luxury family rooms are also available which sleep two adults and two children. Complimentary Wi-Fi is provided for your convenience.

  • Hairdryer
  • In Room WiFi
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Swimming pool

Luxury Suite

Luxury Suites offer guests stunning views of the Sun City resort as well as luxury interior finishes. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • In Room WiFi
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Towels included
a bedroom with a large bed in a hotel room

Superior Luxury with Balcony

The Superior Luxury rooms offer fantastic views from the balcony. The rooms have a king-sized bed, en suite bathroom with separate shower and double vanity units. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Balcony or Terrace
  • Hairdryer
  • In Room WiFi
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
a living room filled with furniture and a flat screen tv

Disabled Family Room

Disabled Family rooms offer guests incredible views of the resort. The bathrooms are especially equipped with hand rails and are designed to be accessible for wheelchair users. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • In Room WiFi
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Swimming pool

Peacock Suite

Features of the Peacock Suite include a balcony, en suite bathroom with Jacuzzi bath, lounge, a dining room for 8 people, study, dressing room, butler's pantry, as well as all the standard amenities. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • In Room WiFi
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room
Garden (Presidential) Suite

Garden Suite

Garden Suites offers guests the ultimate paradise and include a lounge, dining room for 8 people, private pool, private garden and a butler's pantry. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • In Room WiFi
  • Minibar
  • Private Pool
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
Swimming pool

Flamingo Suite

The Flamingo Suite offers guests pure luxury with two bedrooms. Features include two bedrooms containing king-sized beds, an en suite bathroom with Jacuzzi bath and separate shower, private lounge, dining room for 8 people, study, private balcony, dressing room and a butler's pantry. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room

Heron Suite

The Heron Suite has three bedrooms with king-sized beds. Features include en suite bathrooms with a Jacuzzi bath and sauna in the main bathroom, lounge, dining room for 8 people, study, private balcony, dressing room and a butler's pantry. Complimentary Wi-Fi is provided for your convenience.

  • Air Conditioning
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Telephone
  • Towels included
  • Whirlpool in room
Sun City - The Cascades

Food & Drink

a room filled with furniture and a large window

Vistas Bar

Vistas Bar offers light meals and snacks.Opening hours: summer: 7:00am until late; winter: 8:00am until late.

Peninsula Restaurant

The Peninsula

Peninsula offers guests a fine dining experience.Opening times: breakfast: 6:30am-11:00am; dinner:6:30pm-10:30pm. Dress code:smart casual

The Cascades Restaurant

Santorini Restaurant

Guests can enjoy delicious Italian cuisine whilst soaking up the sunshine.Opening times: pool snack menu: 10:00am -6:00pm; lunch: 12:30pm-3:00pm; dinner: 6:30pm-10:30pm. Dress code: casual

Board Basis Options

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