Superior Room


Makati Shangri-La

Makati Shangri-La

Hayes & Jarvis Rating
TripAdvisor Review
3078 Reviews

A tranquil oasis in a vibrant city

For a luxurious stay in Manila's most exclusive district, look no further than Makati Shangri-La. Ideally located just a short walk from some of the most popular malls in the city, you will also find plenty of dining and entertainment venues close by. Guest rooms are spacious and comfortable with city views and large bathrooms complete with separate bath tub and shower. As part of the luxury Shangri-La group, five-star facilities and service come as standard. Sample the award-winning cuisine on offer in the hotel's restaurants, relax at the spa and health club or take a dip in the outdoor pool. This beautiful hotel is a great way to start your adventure in the Philippines.

  • Located in the exclusive Makati district
  • Luxurious rooms and exemplary service
  • Short walk to shops and restaurants
  • Great spa and health club

Hotel Features

Hotel Category


Location Type

City centre
  • Check-in Time:
  • Check-out Time:
  • 696 rooms
  • Approx. 20 minutes from Manila Airport
  • Floors have lift access

Main Facilities

  • Outdoor pool
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Full Board
  • Half Board
  • Bed & Breakfast

For Families

  • Babysitting
  • Kid's Pool
Location Highlights

Makati Shangri-La

  • City centre
  • approx. 20 minutes from Manila Airport
3078 Reviews 92% of travellers recommended this hotel

Traveller ratings

  • Excellent 2040
  • Very Good 742
  • Average 159
  • Poor 66
  • Terrible 71

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Mar 22, 2019

Good Place to stay

Vasai, India

This is second time I stayed at Makati Shangri La and it has been a great experience. The Staff is very cordial and helpful. Best thing was that there is an Indian Food counter for Breakfast and Dinner. Food is good. There is a open place where you can have food & Drink by listening live music performance. Atmosphere is extraordinary. I have used Spa Facility as well. Staff is good but somehow experience of massage was ordinary compare to price. But overall a good place to stay with Family.
Mar 20, 2019

Unbelievable service

Toronto, Canada

Shangri-La-la My recent stay at the Makati Shangri-La was an emergency visit to the Philippines. I know I should’ve called in for my stay but I made my resos online but made some requests & which were quickly responded to via email. I usually stay at the City of Dreams in Entertainment City but I wanted something different since I knew I would be commuting for about two hrs each way everyday to Pampanga. Upon arriving at MNL at 11:45am I was greeted by the hotel rep who helped us with our luggage & reassured us our room was ready & if there was anything else we needed or forgot at home he could quickly call ahead so it would be in our room. I could not believe my ears! After a thirty minute trek on the Skyway we arrived at the hotel & were greeted by Kim; Kim checked us in quickly & supplied us with a map of the surrounding area & guided us through the lobby to our room. Kim made sure we knew the hours of the numerous facilities & eating establishments on site since we mentioned we would be leaving early & arriving late on a majority of our stay which was great. The pool apparently was open late as well which was on the same level as the fitness center. Our room was fabulous with a clear view of the Ayala Gardens. We absolutely loved how Janet from housekeeping made sure we had everything we needed in our room. Our transportation needs around Makati & even to Pampanga were all taken care of by Rica & Jessica. There was one day when we needed to get back to Pampanga due to an emergency & Rica took care of everything quickly: absolutely stress free. We don’t know what we would have done without her! The selection of food at the hotel is great. We were fortunate enough to have Sharmaine share her warm smile with us at the Lobby Lounge. We were so undecided after reading the menu & her suggestions because everything sounded so good we went back several times for breakfast & a late night bite. We had the pleasure of dining at Bespoke Sage Grill several times as well were Joy & Jaylord took care of us. It’s very rare to find a place in Asia were they prepare a steak medium rare or even rare for that matter but this place will & can do it. It just tells you the attention to detail the restaurant & hotel have when it comes to the guests needs. They have freshest products here. While checking out we were once again greeted by Kim. I have never been to a hotel where the person who greeted me is the same person to see me leave: absolutely unsurpassed & unrivaled services here at Makati Shangri-La! The whole time I was there I have never had so many people genuinely smile & greet me either good morning or good evening. The whole staff from the bellman, security, concierge, front desk to housekeeping staff were all so friendly. I left the hotel with a huge smile & amazing energy.
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