Hotel Jen Manila

A good value base in Manila

Located on the popular waterfront Roxas Boulevard, Hotel Jen Manila has great views over the Bay and is just fifteen minutes drive to the old city, Intramuros. With modern and spacious guest rooms, fast free WiFi throughout, a fully equipped fitness room and a lovely outdoor pool area this is a great place to base yourself in Manila. As part of the Shangri-La chain, exceptional service comes as standard. When it comes to dining the Latitude Restaurant is open all day for international favourites, while Kitsho serves authentic Japanese cuisine.

Hayes & Jarvis Rating
Hotel Category
Trusted
Location Type
City centre
TripAdvisor Review
Tripadvisor rating 1110 Reviews
Manila

Hotel highlights

  • Views over Manila Bay
  • Short drive to Intramuros
  • Modern rooms
  • Outdoor pool and fitness centre

Hotel Features

General Information

  • Check-in Time:
    14:00
  • Check-out Time:
    12:00
  • 312 rooms
  • Approx. 30 minutes from Manila Airport
  • Floors have lift access

Main Facilities

  • Outdoor pool
  • Wifi

Board Basis Options

  • Bed & Breakfast
  • Room Only

For Families

  • Babysitting

Hotel Location

Location Highlights

Hotel Jen Manila

  • City centre
  • approx. 30 minutes from Manila Airport
1110 Reviews 78% of travellers recommended this hotel

Traveller ratings

  • Excellent 432
  • Very Good 464
  • Average 134
  • Poor 49
  • Terrible 31

What to Expect

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

Aug 18, 2019

Good but could be Great

San Jose del Monte, Philippines

1st of all.. the parking was little bit far from the main entrance of the hotel. good thing, kuya front guards were attentive and assisted with the luggage. after parking at the back of the hotel, with no one to instruct where i would park.. and after i finally parked my auto, they left me outside the back then closed the gate. knocking and using a non-working doorbell, i waited for someone to come out the back gate for 8mins so i could finslly come in and chek in.. can you believe it..?? the hotel staff were doing their jobs.. nothing special. food in pics in their web advertisements were overhyped. buffet breakfast was ordinary and could use a little more variety.. and spice. room was big. bed, pillows, linens were great.. bathroom was small though. i would say, for a 5k per night stay, it left so many things to be desired..
Aug 17, 2019

Shangri La letdown

Australia

We booked this hotel as a one night stay in manila following a late night flight arrival and an early morning domestic departure. When we arrived we were put off by the intense high amount of security precautions we had to endure such as the armed guards at the door way and the metal detector we had to walk through before we got to reception. Check in staff were friendly and we were directed to our room. As we exited the elevator the atmosphere was dark and Dank with a musty scent as if the windows had not been opened for years. Our deluxe room was no different it had thick old stained carpet which felt dirty moist and damp and the room also had a mouldy odour. No opening windows, however we did have a view of the neighbouring construction site. We were told we had 2 queen beds however these were clearly no bigger than king singles. There was also a random rollaway bed set up for no reason which made the room feel even smaller. Beds were hard, uncomfortable and didn't make for a good nights sleep. My partner woke up with a bloody nose and a rash on his face which we attributed to the moist environment. Partner is a smoker and there is a tiny room for smoking with an ancient poster from 1997 on the wall showing a naked man warning you of the potential dangers of smoking. Buffet breakfast was basic however not bad. Check out easy and staff happy to organise taxi back to airport. Overall would not stay here again however we did come away with some funny memories.
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Hotel Jen Manila

Facilities

Fitness Centre

Work-out in the fitness centre which is open 24 hours a day.

Swimming Pool

Enjoy a swim in the hotels outdoor pool.

Hotel Jen Manila

Room Types

Deluxe Room

Deluxe Rooms are modern and bright, overlooking Manila Bay and the yacht club or Roxas Boulevard.

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Shower over bath
  • Telephone
  • Towels included

Club Rooms

Club Rooms have panoramic views of Manila Bay and include Club Lounge benefits.

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Shower over bath
  • Telephone
  • Towels included

Executive Suites

Executive Suites are larger with a separate living area, bedroom and walk-in closet. Executive Suites overlook Manila Bay and the yacht club or Roxas Boulevard and include Club Lounge benefits.

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Shower over bath
  • Telephone
  • Towels included

Premier Suites

Premier Suites have a separate living area and have panoramic views of Manila Bay or Roxas Boulevard.

  • Air Conditioning
  • Bath
  • Hairdryer
  • Minibar
  • Safe
  • Satellite/Cable TV
  • Shower over bath
  • Telephone
  • Towels included
Hotel Jen Manila

Food & Drink

Coffee.com

Enjoy delicious savouries, pastries, salads, sandwiches and pasta dishes whilst using the free WiFi at coffee.com. Opening Times: Open 24 hours Restrictions: Coffee.com accommodates both smoking and non-smoking guests Dress code: Smart casual

Kitsho Japanese Restaurant and Sake Bar

Kitsho serves authentic Japanese cuisine, a wide range of sushi, sashimi, tempura and more. The cosy bar is also a great place to enjoy some sake. Opening Times: Lunch - 11.30am to 2.30pm (Tuesday to Sunday) Dinner - 6pm to 10.30pm (Tuesday to Sunday) Restrictions: Smoking is not permitted in Kitsho Japanese Restaurant and Sake Bar Dress code: Smart Casual

Latitude Restaurant

Latitude serves s a wide variety of Asian and international buffet and a la carte menus in an informal and relaxed setting. Opening Times: Breakfast - 6am to 10.30am Lunch - 11.30am to 2.30pm Dinner 6pm to 10pm Restrictions: Smoking is not permitted in Latitude. Dress code: Smart casual

Lobby Lounge

The Lobby Lounge is the perfect place to enjoy light refreshments. Tea, coffee, fresh juices and snacks are available throughout the day. Opening Times: 10am to 12 midnight (Sunday to Thursday) 10am to 5am (Friday) 10am to 1am (Saturday) Restrictions: Lobby Lounge accommodates both smoking and non-smoking guests. Dress code: Smart Casual

Club Lounge

Club Lounge is exclusive to guests staying in Executive Suites, Premier Suites and Club Rooms.

Board Basis Options

Room Only
Bed & Breakfast

Breakfast is served at Latitude Restaurant from 06:00-10:30 hrs.