Shangri-La's Mactan Resort & Spa

We stayed a week and it is hard to begin since compliments are abundant. We found them to provide excellent facilities and beautiful grounds with scenic ocean and wonderful reef. Above all else though, was the exceptional service! Every single staff regardless of role greets you with a smile and hello every time you cross their path. The food is pretty good generally, but best at Aqua. However, we had the pleasure of some catered meals for an event and these provided phenomenal food choices and were very delicious. The ocean front is lovely - come early and get a spot under the huts to avoid overcooking in the sun! Or there are multiple pools so easy enough to find the right vibe. The dive shop is one of the best you will find. If novice you are in good hands, if experienced you will recognize their expertise. If diving is not your thing, the snorkelling is incredible in the marine sanctuary straight out from the beach. Gym is quite well equipped and has pleasant staff, provides nice views of the well manicured grounds, and has a lovely sauna and jacuzzi. The Chi Spa is serene and luxurious. Come early to enjoy the plunge pool and saunas and enhance your experience. The rooms are spacious, with comfortable beds and good pillows. Very clean. The cleaning staff are super sweet and very thorough. The air conditioning works exceptionally well. The balcony is suitable with a nice view and comfy chairs. The room has all the amenities. We highly recommend this resort to any visiting the Philippines.

Thank you, An for taking care of me and my business associates. You’ve made every meal more sumptous and eventful by making sure we are attended to right away. We will certainly be back and I’ll recommend Acqua and An of your excellent service. Anthony.

My wife and I spent our Honeymoon here at this resort and it was so amazing that once you was inside the grounds of the hotel it was like being transferred to another place. It did not seem like we was still in the Philippines. It was expensive but well worth it for our honeymoon. Highly recommended