Aerial Shot


Shangri-La's Mactan Resort & Spa

Shangri-La's Mactan Resort & Spa

Hayes & Jarvis Rating
TripAdvisor Review
3759 Reviews

An escape for the spirit, a sanctuary for the soul

Just a few steps into the clear ocean water at Shangri-La's Mactan Resort and Spa and you will see a vast array of fish swimming past your feet. Take your snorkel and swim out a little further to see the two sunken ships which attract even more colourful marine life. Back on land, children can enjoy the multi-level indoor playground and daily activities at the Adventure Zone, the older ones can enjoy computer games, table soccer and karoke at E-Zone. Perfect your putting with a round of golf on the resort's six hole golf course, take a dip in one of the two swimming pools or book yourself a truly relaxing treatment at CHI, The Spa. All rooms have contemporary décor with Filipino touches of banana leaf and rattan. Ocean Club Rooms, located in the exclusive Ocean Wing, have private balconies facing the beautiful Mactan Channel.

  • Luxury beach resort
  • Six hectare marine sanctuary
  • Excellent spa village
  • Great family facilities
  • Exlusive Ocean wing rooms

Hotel Features

Hotel Category


Location Type

  • Check-in Time:
  • Check-out Time:
  • 530 rooms
  • Transfer duration: approx. 15 minutes from Mactan International Airport
  • Floors have lift access: Yes

Main Facilities

  • Diving
  • Golf
  • Outdoor pool
  • Watersports
  • Wifi

Accommodation Type

  • Luxury Collection

Board Basis Options

  • Bed & Breakfast

For Families

  • Babysitting
  • Family Rooms
  • Kid's Club
  • Kid's Pool
  • Teen's Club
Location Highlights

Shangri-La's Mactan Resort & Spa

  • Beach
  • approx. 15 minutes from Mactan International Airport
3759 Reviews 87% of travellers recommended this hotel

Traveller ratings

  • Excellent 2360
  • Very Good 943
  • Average 259
  • Poor 120
  • Terrible 77

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Jan 22, 2018

Good but are areas for improvement


We stayed in the Ocean Wing and had a large suite which was well appointed and maintained but the carpet in the hall was stained beyond belief. Generally this is a very good large resort hotel with two large pools and a nice beach with a reef just off of it with plenty of marine life. The staff generally are very well trained and I would particularly compliment the beach staff who were knowledgeable and helpful (I saw one giving very good first aid when a guest was bitten by a Trigger Fish). However there were a few drawbacks. The room one day was still not cleaned at 4pm, Cowrie Cove had run out of fresh fish in the tanks by 8.30pm, the make a charge to take their shuttle into Cebu. The breakfast is ok but not up to the standards at other Shangri-La hotels I have stayed at. The position is ok but there is very little around it and it can take over an hour to get into Cebu through the traffic. When we were there the vast majority of other guests were from Japan/Korea.
Jan 22, 2018

Good Place to stay in Mactan Cebu

Although it is quite expensive, the food selection are vast in their buffet offerings. Great place to spend your weekend or summer vacation with family and friends. It is considered as the last frontier of the Mactan Island
View all