Belmond Miraflores Park

Wow, this hotel is every aspect of your stay. We were here for three nights and had an ocean view junior suite. But even before we arrived to our room we knew that this was going to be a great stay. We were welcomed by name with a genuine smile, and chatted to in a non autonomous way to go through the check in procedure. The Team Without exception, every member of the team were absolutely professional and friendly, they were impeccably mannered and their uniforms spotless and well pressed. Each and every one greeted us by name whenever we encountered them, Rey impressive, and as a male couple, for them to get our names right was very impressive indeed. The team obviously have pride in what they do, as they are informative about the hotel and the surroundings, and always took interest in our day and what we had done / were going to do. This is down to good training and choosing the right people. They are first class! The Room The room we later found out was yet to be refurbished, but actually we were very impressed and had commented what wonderful condition it was in. It was spotlessly clean, and very well maintained, not a scratch or scuff anywhere. The chairs and sofa were well placed and comfy, the bed was huge and really comfortable with lovely crisp linens. A well proportioned bathroom and nice toiletries too. Plenty of space for luggage, and to hide your suitcases, which helps you feel at home once unpacked. And of course the view, magnificent! Looking down to the ocean across the park, mesmerising. The Hotel Every aspect of the hotel is well thought through. We loved the library area, and the pianist early evening really set the ambience. The beautiful marble floor glistened, and again even in the nooks and crannies, not a speck of dust was to be seen. The team were constantly going round with cleaning cloths for the glass tables, and to check on guests needs. The lobby bar was a little sanctuary, well priced cocktails and snack menu, which could be taken in the bar or the library area. The team were attentive and chatty. The pool area was compact, but very relaxing, there are umbrellas, but actually very little shade. There are attendants hand to serve sensibly priced drinks, and there is complimentary water, fruit and towels. Even the maintenue team who were buzzing around the pool one day spoke and were all in uniform. The Food and Restaurants We ate one night in the restaurant on the ground floor, for which I have done a separate review, five star rating of course. The breakfast buffet was amazing, something for everyone. A huge selection of breads and baked goods and sweet treats to tempt you,. A delicious range of charcuterie and cheeses, salad items and wonderful fresh fruits. Also a range of cereals, yoghurt, and even a whole gluten free selection to one side. Then hot items to order, or in chaffing dishes. The breakfast was simply superb and really set you up for the day. The lobby bar food was excellent, freshly prepared, well presented and sensibly priced. The spring rolls our favourite along with the crisp Caesar salad. Housekeeping As mentioned, the hotel is spotless, in every aspect in every corner. The housekeeping team are ever present and do their job exceptionally well. My only gripe is the turn down service was far too early as it came whilst getting ready for dinner. Public areas are hard to keep on top of, we witnessed a lady drop orange juice in the lift, but before we could alert anyone, by the time the lift returned to the ground floor it had been cleaned! Activities The team are on hand the help you plan your day. We had organised tours already, but.... don’t miss the sunbathing turtles at the front. Please just admire them and take photos, not like some stupid people who stepped over the fence and threw things at them! Bikes are available for cycle the easy road along the park, beautiful! A must do is the free pisco cocktail training in the bar at 5pm. You are taught the background of the classic cocktail, tasting six types of neat pisco first! then you get to have a go behind the bar with Andreas, cocktail shaker in hand and make your own. You actually make 5 types of pisco, so don’t drink them all or you will need to be carried out of the bar! A nice touch is the certificate of achievement and a cocktail recipe card given to you at the end. A really excellent actively and for free! Summary I know this is a long review, but it is hard to just simply say excellent without detailing why. Every aspect of this hotel is thought through, well trained and executed. It is not just the location, but the attention to detail and obvious care and passion that is present is every manager and team member that makes this place so special. This really is an exceptional place to stay.

An excellent hotel in a good location with a good shops and facilities close by. I found this to be well run well equipped hotel that thoroughly deserves its five star rating.The hotel room that I stayed in was a standard double room with lots of space to place your luggage and move about your room without falling over your suitcases.The room itself was really well equipped for the tired traveller and the large double bed was soft and comfortable for my wife and myself.