Belmond Miraflores Park

We lack the words to properly express our gratitude for the incredible service the team at Belmond Miraflores provided. The amazing service began the minute we checked in with Alejandro Van Oordt F. (Guest Relations Manager) all the way up until our departure. Even after the incredible service, Alejandro sent us a follow up email after we left, which is continuing proof of the incredible service the Belmond Miraflores team provided. We were amazed at the many acts of customer service that went far beyond our expectations and quite frankly anything we've experienced in our many travels around the world. Allowing our friends to join us in the Executive Club, the late check-out followed by an even later check-out (due to an extraordinarily lengthy lunch at Maido), the use of the Exec Club after checking-out were but a few examples of the unexpected level of service. At the Exec Club, Arturo Guerrero specifically was amazing in his level of care for us and our friends. Certainly if/when we visit Lima again, we will be staying at the Belmond. And if our travels elsewhere allow for staying at a sister hotel, we will stay at the Belmond based on this incredible level of service. The Belmond Miraflores team have set the new standard for excellence. Thank you for making our Lima visit most memorable.

While our stay was brief, a delay in our flight home provided an opportunity to enjoy its facilities and a scrumptious breakfast buffet. The service was exceptional, as were the employees who facilitated our stay for 13 extra hours. Well situated, near an upscale shopping arcade, the hotels location is notable.

I’ve just returned from my stay at the Belmond. The location was fantastic. Here are a few highlights. 1. The Concierge Department was phenomenal. Juan ( pictured ) was always there to greet me with a smile and answer all my crazy questions. 2. Hotel room. Comfortable and clean. The view to the sea was calming. 3. Get your laundry done here. You’ll be shocked on how each piece of laundry is carefully folded and on its own separate labeled bag. Unreal! 4. Go to the bar fir the Pisco Sour class. Andre or Allen are beyond amazing. You literary sit at the bar and learn how to make this local drink. Sign up. The class is feee! I can’t say enough good things about this hotel. I tip my hat to Thomas Moons, the GM. He has done an outstanding job training the staff and providing an excellent place to stay in Lima PERU.