Hotel

Valentin Imperial Riviera Maya

Valentin Imperial Riviera Maya

Hayes & Jarvis Rating
TripAdvisor Review
14104 Reviews
Guide Price £1,649 per person
Based on 17 April 19 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Deluxe Junior Suite (2 adults sharing) including return private transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Beachfront luxury, just for adults

Valentin Imperial Riviera Maya is nestled among the trees on the shoreline of Playa Del Secreto – a long stretch of beach on the clear, calm Yucatan Peninsula. Valantin Imperial offers a truly quiet getaway with only adult guests allowed. Tailor your holiday exactly as you wish by taking advantage of the varied selection of activities and facilities Valentin Imperial has to offer.

Enjoy a culinary adventure without leaving the Valentin Imperial Riviera Maya’s professional wine tasting sessions. Take in a dinner show at the Cirque du Soleil Theatre or learn to dance at a Latin dance class. If you simply want to relax, order room service and book a massage at the spa.

Located in the Playa Del Carmen municipality, Valentin Imperial is just a stone’s throw away form a wide range of amenities. From nature parks and underground rivers to theatres and nightclubs – day or night, you will never run out of things to do.

  • Eight restaurants to choose from
  • Fitness centre including yoga and Pilates classes
  • Spa and beauty treatments
  • Spectacular swimming pools with swim up bars

Hotel Features

Hotel Category

Deluxe

Location Type

Beach
  • Check-in Time:
    15:00
  • Check-out Time:
    12:00
  • 540 rooms
  • Guests must be aged 18 years and above

Main Facilities

  • Fitness facilities
  • Free parking
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Wifi

Accommodation Type

  • H&J Recommended

Board Basis Options

  • All Inclusive
Location Highlights

Valentin Imperial Riviera Maya

  • Beach
  • Approx. 30 minutes from Cancun International Airport
  • Ideally situated in-between the lively resorts of Cancun and Playa Del Carmen
  • Explore Cozumel, an island off the coast of Playa Del Carmen
  • Head to the areas of Tulum and Coba to explore ancient Mayan ruins
14104 Reviews 89% of travellers recommended this hotel

Traveller ratings

  • Excellent 10172
  • Very Good 2713
  • Average 778
  • Poor 252
  • Terrible 189

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness

Reviews

May 24, 2019

Our Mexican Home.

London, United Kingdom

We have recently returned from our third visit to The Valentin Imperial Maya and once again we have had a wonderful time. We found the Valentin by chance in 2017 and although we have never gone back to the same resort twice the staff, standards and value for money have now got us back for a third time and we plan to return next year for another two weeks. The Hotel itself is immaculate and well looked after. We have never once found a broken sun lounger, table or anything else. The room equipment is also excellent, there is no litter around the resort, the grounds are kept in excellent condition and are beautifully maintained with abundant wild life. Over the six weeks that we have spent there so far we have not yet found even one pool towel with a hole or tear. They are soft and gentle to use. A lot of pool and room towels that you are given at hotels have been laundered so much they are thin, stiff and harsh on the skin........Not at the Valentin. Our daughter is a wheelchair user and the Valantin is perfect for us. No steps or ramps and the hotel is built on a level site so even elderly people will have no problems at all pushing their family member around. The restaurants are all without exception excellent with a wide selection of freshly prepared food. Even special diets are catered for. There is the main restaurant that serves breakfast and lunch, and there is a smaller one on the beach. They both offer a wide variety of freshly cooked food. In the evenings there are seven a la carte restaurants to choose from and they are all excellent. The entertainment during the day around the poolside is very good At night the shows are professional and in English and of a very high standard. Magicians, Caberet, a Circus Show, a Fire show, Light Classical singers, Disco and so on.......All very good and entertaining. The resort is truly "All Inclusive" there are no extra charges for the mini bar in your room or for WiFi like there are at a lot of resorts. Finally the Staff.......They are excellent and really go out of their way to give good service........Everywhere you go they smile and greet you.....even the gardeners, and it does not seem false like the " Have a Good Day" that is now so common in the States and UK. We must now give special thanks to the following people who have over the last three years given us exceptional service. Jose Velazquez Vazquez. The Guest Services Manager.....So efficient and with an excellent ability to give that bit extra that makes all the difference. He is efficient, polite and anticipates all those small things that make a vacation so special. Noemi...A manager in the Hacienda.......She makes Breakfast and Lunch a pleasure and is always polite, smiling and ready to add that little extra, helping her are the waiters Nullely and Alfredo. At the pool the Cabana Staff Antonio and Francisco plus the waitress Yessina are always on hand to serve you. Miguel the Concierge in Block 3 was very helpful to us on numerous occasions even though we weren't in his block. Finally we left our daughter's tablet in the back of our seat on the outward flight. We had a lot of problems because we don't speak Spanish and didn't know where to start to get it back from Lost property at Cancun Airport. We spoke to Regina, a Concierge in the Main Foyer..........Her persistence, along with help from Gema and Yanuen got our daughter's tablet back for us. It was a long job for her but at no time did she seem to mind how much trouble it took her. We will be back again next year 2020 for another two weeks vacation.......We see no point in going elsewhere. This is truly a 5 Star Resort and we again give it a 5 Star review. If you want an excellent hotel, good value for money and a fantastic vacation wit top quality service come to the Valentin. Alan and Melanie.
May 24, 2019

Back Again to this fabulous resort!

Better late than never... traveled in April, 2019. Saddened with the departure of so many of the tenured staff due to Union issue. The hotel needs to bring those workers back! I am inclined to try new places now as a result. Those who visit will love the grounds...large as they might be... so much to do and so much to enjoy. Love Bldg 2. Shout out to staff for the STELLAR Service - Osmar (French), Elsi - one of the best servers for breakfast and lunch outside! Pool bar - Eduardo, Sonia. Martini Bar- Luis, Italian - Marco & Ernesto, Lobby - David, Diana and Martin. Cannot forget our Incredible Hibachi experience with Alberto and Arturo...what a great meal and experience. These two are top notch! Fernando, Rene & Julian...thanks for the great service too...AND cannot forget Angel -Restaurant Mgr...I can't say enough about his professionalism, hospitality and tremendous service we received. He made us feel like a King & Queen! All the staff is amazing...truly..wish management was more present and engaged. Unless you are going to spend a lot of time in your room or have stupid $ to spend, Bldg 2 is ideal... center of everything... close to restaurants and pool without a lot of noise. Swim out rooms ok, just not for us. Restaurants are great...service is getting there. Saw an improvement with timeliness with courses. We love French, Italian and of course Hibachi. We hear Mexican is wonderful too...we just never got to it. Visitors-- YES...tip the staff despite it being "all inclusive". They are busting their hump for you! Be kind and patient... they work hard and when there are lots of people it takes time. I truly would love to slug those that are mean... not right! Enjoy the shows...they are great..especially Mexican night...the food was spectacular. You can't please everyone and someone always has something to complain about. This place is great and why I have been there 8 times. The saving of the chairs seems to be an ongoing issue... we do get up early to hold our spots...the only time we leave them is to run to breakfast. People don't expect to see your chair if you save it and then disappear on an excursion... not the right thing to do. All I can say is be mindful and respectful when it comes to this. Eat and drink to your hearts content at this place. You will not be disappointed. The smoking martinis are amazing! Enjoy!
View all
Valentin Imperial Riviera Maya

Facilities

Beach

Privilege Package

Upgrade your stay with the Valentin Privilege Package: Includes Private check-in and check-out at the Privilege Lounge, Pre-arrival concierge services at [email protected], Bottle of sparkling wine upon arrival, Fruit basket & petit fours, In room fresh flowers, Tailored bar (your selection of premium drinks from the Privilege menu), Reserved Bali beds under guest name at pool or beach area, Lobster included at all "a la carte" restaurants and Exclusive access to Privilege Lounge (7:00am - 11:00pm).

Evening entertainment

Evening Entertainment

Enjoy themed evenings with live mariachi bands, pool parties with extensive DJ sets, as well as lively beach side bars.

Fitness Centre

Maintain your workout routine on your holiday, using the wide range of equipment, including treadmills, exercise bikes and free weights.

Spa

Unwind with luxury spa treatments including couples’ massages and facials, as well as a sauna and steam rooms.

Three Swimming Pools

The Valentin Imperial Riviera Maya contains three swimming pools: a relaxing pool with a swim up bar, a large main pool and an activities pool.

Two Tennis Courts

Show off your skills or improve your game on the hotel’s courts, which are conveniently floodlit after dark.

Cirque Du Soliel

JOYA is an exclusive dinner show. Performed in an intimate theatre, JOYA is a showcase of Mexico's vibrant heritage.

Wine tasting

A professional sommelier will guide you through six varieties of grapes expertly paired with small plates for the ultimate culinary experience.

Sporting activities

Active guests can enjoy a plethora of sports, from water polo and aqua Zumba to snorkelling and kayaking.

Day excursions

Soak up some history with planned day trips to the Mayan ruins. The concierge can organise excursions and trips for you.

Privilege Club

Enjoy the personalised concierge service and other luxury perks such as private check ins and sparkling wine on arrival.

Valentin Imperial Riviera Maya

Room Types

Deluxe Junior Suite

Enjoy beautiful garden views from your furnished balcony. Easily play music with a bluetooth speaker system and never run out of snacks with a minibar which is restocked daily. The bathroom features a hydro-massage bathtub.

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Silver Junior Suite

These rooms are conveniently equidistant from both the swimming pools and restaurants, and less than five minutes from the beach. The luxury bathroom includes a Jacuzzi which is large enough for two.

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Golden Junior Suite

These spacious suites are located on the second floor, providing sweeping views of the lagoon. The bathrooms feature two-person whirlpools and the option of full or partial privacy.

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Golden Superior Junior Suite

Located on the third floor, expect awesome views of the meandering pool as well as the lagoon. These suites are open plan for a relaxed and spacious feel. All Golden Superior Junior Suites come with king size beds.

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included

Golden Swim-Up Junior Suite

These suites have an original touch of luxury with a furnished terrace only steps away from the Golden swimming pool, giving you the freedom to take a refreshing dip as soon as you wake up.

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Emerald Junior Suite

Located on the beach side of the building, these suites offer a dazzling view of the ocean. Ground floor rooms provide hammocks and direct access to the beach.

 

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Diamond Suite

The Diamond Suites are ideal for those who want an unforgettable personalised experience – the VIP Privilege Package comes included. Perfect for a romantic retreat, but with a terrace large enough to host a small party, the rooms vary but are all incredibly spacious and offer the best views the Valentin Imperial Riviera Maya has to offer.

 

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room

Imperial Suite

These large suites are perfect for those travelling in small groups who want exceptional service and all the perks. The Imperial Suites are dotted around the resort and all include the VIP Privilege Package, as well as two bathrooms and both indoor and outdoor Jacuzzis.

 

  • Air Conditioning
  • Balcony or Terrace
  • Flatscreen TV
  • Fridge
  • Hairdryer
  • In Room WiFi
  • Ironing Facilities
  • Minibar
  • MP3 dock
  • Safe
  • Satellite/Cable TV
  • Sea View
  • Separate Shower
  • Tea & Coffee Facilities
  • Telephone
  • Towels included
  • Whirlpool in room
Valentin Imperial Riviera Maya

Food & Drink

Mar y Tierra

Breakfast buffet by day, seafood restaurant by night, Mar Y Tierra’s menu features exciting Mexican and Caribbean delights made to order.

Le Marche

Provides an excellent breakfast and lunch buffet, with eggs made to order, delicious fresh juices and salads.

L'Olivo

A Mediterranean restaurant with an emphasis on Italian dishes. Fresh, high quality ingredients make for simple, elegant dishes.

L'Alsace

Enjoy a healthy take on fine French dining, as well as an impressive selection of wines and expert staff who will help you pair your meal to a glass or bottle.

Ginger

Ginger serves delightful traditional Japanese cuisine and features Teppanyaki shows, as well as a sushi bar and à la carte dishes.

Taman Sari

This authentic Pan-Asian restaurant has an elegant bar serving seasonal exotic drinks of their own creation.

La Hacienda

For an exciting modern take on traditional Mexican fare head to La Hacienda. The chefs focus on dishes from the states of Veracruz, Puebla and Yucatan.

The Corner

The Corner offers a unique dining experience with a vibrant menu of seasonal dishes made up of fresh ingredients.

Board Basis Options

All Inclusive

FOOD: Breakfast, lunch, dinner and snacks daily as well as 24 hour room service. Breakfast and lunchare served buffet style with a variety of international options. Dinner is à la carte,including Italian-American, French, Japanese and Mexican cuisine.

DRINK: Unlimited local and select premium brand alcoholic and soft drinks including cocktails and house wine by the glass. The sports bar stays open until 02:00am.

ACTIVITIES: Non motorised watersports include windsurfing, sailing, kayakingand snorkelling. Evening entertainment consists ofprofessional shows and live bands.

Valentin Imperial Riviera Maya

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