Sandos Caracol Eco Resort

Sandos Caracol Eco Resort

Hayes & Jarvis Rating
TripAdvisor Review
14742 Reviews
Guide Price £1,339 per person
Based on 15 October 18 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Standard Room (2 adults sharing) including return transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Get back to nature with eco-fun in the sun

Facing a fine stretch of white sandy beach on the exclusive Riviera Maya, the Sandos Caracol Eco-Resort is a popular village style resort situated in a luxurious residential complex containing an 18 -ole golf course. The resorts lies in the exotic Mayan jungle surrounded by natural sinkholes “Cenotes”, Mangroves and lagoons. Perfect for a fun holiday with a fantastic spa and lots of activities including the brand new Aqua Park, you can discover an archaeological site, learn in the observatory, enjoy Temazcal, admire the Attic of the Orchid, and explore the bicycle track and the trails. The resort offers a special section for families, an adult only section and the luxurious new Royal Elite section which also sleeps families. 

  • Water park with 29 fun slides and water games for adults and children
  • Activities including cenote swim, eco-tour, nature trails and Mayan ceremonies
  • Cenotes, wildlife and unspoiled jungle to explore
  • Clubs for babies, kids and teens
  • Select Club Adults-Only section perfect for couples

Hotel Features

Hotel Category


Location Type

  • 956 rooms
  • Transfer duration: Approx. 40 minutes from Cancun Airport
  • Floors have lift access: Yes

Main Facilities

  • Diving
  • Fitness facilities
  • Free parking
  • Golf
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Weddings
  • Wifi

Accommodation Type

  • Eco-friendly
  • H&J Recommended

Board Basis Options

  • All Inclusive

For Families

  • Babysitting
  • Family Entertainment
  • Family Rooms
  • Kid's Club
  • Kid's Pool
  • Teen's Club
Location Highlights

Sandos Caracol Eco Resort

  • Beach
  • Approx. 40 minutes from Cancun Airport
14742 Reviews 80% of travellers recommended this hotel

Traveller ratings

  • Excellent 7077
  • Very Good 4712
  • Average 1666
  • Poor 707
  • Terrible 580

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


Aug 20, 2018

Awesome time there. We will go again.

North Brunswick, New Jersey

Great resort. Awesome staff. Very friendly. Lots of activities. Nice and clean.we love our stay there. We had great fun. Their nightly shows are nice. Good food choices.we will visit this resort again.
Aug 20, 2018

Loved it! Will go back!

Chico, California, United States

I love Caracol. Upon check in we were offered an upgrade, at no additional cost. All the staff are friendly, responsive and helpful. Though we did do an excursion to Cozumel, there is absolutely no reason to leave the resort, as there is plenty to do! The grounds are immense with several cenotes to swim, suspension bridges to cross alongside lots of wildlife including monkeys, peacocks, macaws, deer and coates. There are endless activities. We snorkeled the jade river, biked around the grounds and viewed mayan ruins (Pablo was our guide. He was knowledgeable and friendly), swam in the ocean, played on water slides, dabbled at salsa, and had a most relaxing professional massage at the spa (Thank you Charley and Andy!) There are numerous restaurants to choose from. The Asian restaurant (El Templo) required a reservation and is well worth it. A Benihana type experience with a mayan twist. It's fun! Just go to Sandos! You'll have a lot of fun and make some great memories.
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