Hard Rock Hotel Riviera Maya

Hard Rock Hotel Riviera Maya

Hayes & Jarvis Rating
TripAdvisor Review
11183 Reviews
Guide Price £2,359 per person
Based on 18 June 18 departure from London Gatwick flying with British Airways, staying for 7 nights all inclusive in a Hacienda Deluxe Gold King Room (2 adults sharing) including return private transfers.
Our guide price gives you an idea of how much to budget for a stay at this hotel. The price will vary based on exchange rates, and your choice of room type, departure date, airline and cabin class, and any additional extras you’d like to add to your holiday.

Live like a rock star in the Riviera Maya

Imagine luxury rooms and suites, pristine white sand beaches, a range of sumptuous dining options and even then you have simply scratched the surface on what to expect from the brand new Hard Rock Riviera Maya. Showcasing some of the best music memorabilia, the hotel is a museum in itself. Kids will love the range of activities on offer with their favourite TV friends such as Angelina Ballerina, whilst adults and teens can relive their youth by renting one of the resorts guitars with video instruction. For those wanting a bit more of an exclusive adult only environment why not stay in one of the suites in Heaven; a separate hotel within Hard Rock with its own beach, pools and dining options.

Limitless Resort Credit*
Resort credit of up to $3,600 USD is available to guests staying at Hard Rock Hotel Riviera Maya to spend on a selection of extraordinary services and excursions. Whether it be enjoying upgraded wine selections, snorkelling adventures, or spa treatments, it will give you the freedom you deserve to enjoy your holiday your way. 
*Subject to terms and conditions, 20% tax has to be paid on any purchases made with the resort credit (this amount is always subject to change). 

  • Extensive kids' clubs with a range of exciting activities
  • Featuring Heaven, an exclusive adult-only hotel
  • Nightclub with swimming pool
  • Largest Spa in the Caribbean with 75 treatment rooms
  • Limitless resort credit of up to $3,600

Hotel Features

Hotel Category

  • Check-in Time:
  • Check-out Time:
  • 1264 rooms
  • Transfer duration: Approx. One hour from Cancun Airport
  • Floors have lift access: Yes

Main Facilities

  • Diving
  • Fitness facilities
  • Free parking
  • Golf
  • Nightclub
  • Outdoor pool
  • Spa facilities
  • Watersports
  • Weddings
  • Wifi

Board Basis Options

  • All Inclusive

For Families

  • Babysitting
  • Family Entertainment
  • Family Rooms
  • Kid's Club
  • Kid's Pool
  • Teen's Club
Location Highlights

Hard Rock Hotel Riviera Maya

  • approx. One hour from Cancun Airport
11183 Reviews 75% of travellers recommended this hotel

Traveller ratings

  • Excellent 8103
  • Very Good 1761
  • Average 734
  • Poor 292
  • Terrible 293

What to Expect

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness


May 21, 2018

From now on, this is the only all inclusive resort we will stay at in Mexico

Brush Prairie, Washington

The hard rock was an absolutely amazing resort and the most accommodating place we have ever stayed. The employees truly go out of their way to help make your stay a perfect one and make your time memorable. For example; we had gone on a fishing trip and caught dorado that we then brought back to the hard rock with us, we asked if a chef could cook it for us to enjoy that night. Well, Israel in the Zen restaurant not only did this but he served us the fish four ways, it was unreal! He made sushi, sashimi, soup and finally a beautiful pan seared entree, I can not say enough good things about this. It was one of the highlights of our trip and I can't thank him enough for going above and beyond, what an amazing chef. Every person we came into contact with was polite, friendly and truly seemed to want us to have the best sty possible. Thank you hard rock for making our anniversary unforgettable,
May 20, 2018

40th Holiday Birthday Heaven

Sheffield, United Kingdom

I have stayed in Mexico twice before, but the Hardrock is the most luxurious I have stayed in. The service is outstanding, nothing is too much trouble for anyone. One member of staff stands out Angela Moo Poo, she was an amazing host, welcomed us with open arms & we felt completely at home. Please pass on our
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